BOLD AI Upsell & Cross‑Sell
Upselling + Cross-Selling with Bold's Upsell App for Shopify
Rating
4.3
feedback
591
chart
#2,836
All reviews
Review RSS Feed
Nov. 19, 2020
Great customer support from Harpreet! He helped us troubleshoot an issue, and even did CSS customizations for us... everything we needed got resolved within 5 mins of starting the live chat!
Thank you so much for the review. So happy to hear that Harpreet was able to provide quick and effective chat support. Please feel free to reach out at any time!
March 18, 2021
Updated review: Still having a good experience with the app. When I had an issue, Challi jumped in and edited our code to fix our problem. Great app and great support.
Thank you so much for the thoughtful review! We are very happy to hear that our support team was able to offer quick and helpful support. We also really appreciate the feedback on the product sync feature.
Nov. 17, 2020
The associate Rajni rocks! Helped me get done what I needed when I couldn't figure it out! Thank you for your help!
Thank you so much the feedback. So happy to hear that Rajni was able to get you the help you needed!
March 28, 2023
The customer service via email was professional and excellent. They quickly fixed the issue. Great job!
Thank you so much for the review. Very happy to hear that you have been enjoying the app and that Harpreet was able to provide great customer service. Wishing you all the best with your Upsell offers!
Nov. 4, 2020
I use this app to increase sales and encourage add ons it works brilliantly with the discount app - and if you do stumble upon issues bolds support team are fab Kelsey has helped me sort a few glitches this evening and the live chat was great I am in the UK so as always it means working late as the team are in Canada -- STAY SAFE EVERYONE - Rewclothing.co.uk
Thank you so much for the review! Your feedback is greatly appreciated. Love to hear that you are using Discounts and Upsell together to offer great sales to your customers. All the best!
Oct. 28, 2020
Kelsey helped me through adding cross-sells with discounts and made the process so easy! Thanks and looking forward to a boosted AOV!
Thank you so much for your review! We are so glad to that Kelsey was able to help you set up your cross-sells. Wishing you all the best with the app and increasing your AOV!
Oct. 22, 2020
Gets the job done and has very fast and thorough tech support (Harpreet). Would recommend if you're looking for an upsell solution.
Thank you so much for the review and recommendation. We are so glad to hear that Harpreet was able to provide quick and effective support. We love how you are using Upsell to encourage your customers to upgrade from a single product to a whole outfit!
Oct. 13, 2020
Rajni was awesome! Needed to change the way something appeared in the app. Hit them up on live chat, explained the issue and he fixed it in 5 minutes. No lengthy back and fourth via email like with some apps. Just a quick easy fix.
Thank you so much for your review! We are so happy to hear that Rajni was able to quickly adjust the appearance of your widget over live chat. Wishing you all the best with the cross-sells on your Balloons!
Oct. 6, 2020
We've been using several Bold apps for years and they've been terrific. Laurel at Bold support was really helpful answering all my questions.
Thank you so much for your continued support! It means the world to us. So glad to hear that Laurel was able to help answer your questions. Love the use of Bold Upsell to increase your order quantity!
Oct. 5, 2020
Great app to increase average order value. Support is always there to help. Thanks Harpreet for your support!
Thank you for the review! Very happy that Harpreet and the rest of the team have been helpful. We're always here for you. Looking forward to seeing those average order values increase!
Sept. 24, 2020
I have used their customer support twice and they are awesome. this is a time when most places make you use a ticket ...not them - they help you right away!
Sept. 17, 2020
Rajni and Jade's helped kindly us,we were able to solve the problem. Thank you very much!!:) Please help us,if we have any problems and questions:)
Sept. 3, 2020
Challi really helped me with the price comparing issue that was popping up. She was my chat "friend" both days and made me feel really comfortable. The app is really easy to use and we have had good results!! Keep up the great job = )
Sept. 3, 2020
Great App. Awesome Support This app is really easy to implement on any Shopify Store. It's almost a plug and play type of app. Easy upsell and cross-sell that will help you position products on the frontline while the customer starts the checkout process. Just installed it on our boot store and planning to sell boot care kit and boot jacks as cross-sell. Pretty sure this app will help sell those products or at least a lot of customers will not be able to view them if not buy them. Not to mention Rajni is great, she helped me troubleshoot a minor issue and she knew everything about the app which makes her Support Rockstar. Adding to the support list Laurel and Taylor are just amazing. They are winners and know what they do.
Aug. 21, 2020
Bold really have the best suite of apps out there. Unlike the million other one-man team apps out there (some are great, but support can often be lackluster) - Bold has a SOLID support team that is always responsive and super helpful. Talked to Kelsey there today, and she went above and beyond what I expected. Oh and their Upsell Funnel app is excellent for increasing your AOV!
Aug. 19, 2020
Unbelievable service! Challi was able to help me customize my pop up window and get it looking exactly the way I want it. Thank you so much Challi!!
Aug. 5, 2020
Some of the best customer services I have ever received on shopify, Pratibha was amazing and customized the upsell to fit my store perfectly. 5 stars, thank you
July 17, 2020
A simple easy to use app. I quickly got products set up and customers subscribed. Customer service is top notch and the two month free trial period makes this a no brainer
July 13, 2020
Vighnesh was super helpful in customizing my offer. So far it has been very easy to set up and get started.
July 3, 2020
NAMAN is amazing!!! Fixed so many of my questions and issues, very very happy!!! love Naman! thank you