All reviews

Rating Breakdown

  • 5
    85% (1,339 ratings)
  • 4
    7% (118 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (67 ratings)
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5 / 5 Share

March 25, 2016

Great app. Really boosts our profit

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2016

best customer service plus best apps.

Store

Gohalal

Using app

About 1 month

Total reviews

2

Average rating

4.0

5 / 5 Share

March 21, 2016

App works great and very easy to setup. I would recommend.

Store

Binj 2

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2016

Hella easy to setup and get running, this is a fine product.

Using app

4 months

Total reviews

3

Average rating

4.0

5 / 5 Share

March 10, 2016

Easy to install and works as advertised. Now the wait for the orders to pour in! =)

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2016

Wanted to leave a 1 star review, but changed my mind. Here is why: Installed the app about 2 weeks ago, paid $25 for their installation because I didn't want to waste my time figuring out their installation tricks - not very straightforward. After the app was installed I started testing it and discovered that the design of the popup didn't match the style of my store and it was not easy at all to change the button colors etc., fonts, text colors etc. I also discovered that a "No, thank you" button was missing. Googling and searching through their FAQ didn't get me too far, so I created a support ticket. The support team is pretty responsive, but was not helpful at all from the beginning - they kept giving me some guidance that was vague instead of fixing the problem. The result - several hours of my life wasted. At that point I wanted to give this app a 1-star review and uninstall it. However, the problem was finally solved. After I got completely frustrated, I reminded the support guru that I paid for installation and asked him to just fix the problem. And he did. It's a good app, they just need to make the design part easier and stop assuming that everybody knows how to code.

Using app

About 2 years

Total reviews

18

Average rating

5.0

5 / 5 Share

March 7, 2016

Love this app. We used first in a non-traditional way- It allowed us to add a set up fee to any custom order and solve a problem we were having in charging that set up fee only 1 time instead of the quantity of custom items customers would order. If a customer wanted to upload a new logo- the pop up window would arrive to add the set up fee. It worked perfectly. We also used it to recommend and remind our customers of items they needed to purchase as first time buyers which created a customer service feature to our site. Thank you for this useful, problem solving and profit-increasing application.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 29, 2016

Great app! I highly recommend it. God bless!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 18, 2016

Great app and O-U-T-S-T-A-N-D-I-N-G support team: super fast response, caring, knowledgeable. Solved my problems in no time with a positive attitude. Thanks

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2016

Excellent app - driven larger average basket size and was easy to implement. Fantastic customer service as well!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2016

I've had some frustrations with this app that I've left feedback with support for. It sounds like they're rebuilding the app, which I'm looking forward to. I had this at 5-stars before some issues made me decrease it, but I'm willing to give it a chance. I'll leave it at my original rating and will update at a future time if I feel it's necessary.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2016

I am really looking forward to working with this app. Everyone loves to get something for free with a purchase of $$ or more, and offer this at our store, but now we have a way to offer this on our website and cannot be more excited. I am sure this will help with increased online sales and create customer loyalty. Thank you BOLD for being so awesome.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2016

A pretty good App in that 'it does what it says on the tin', is very easy to install and use and certainly gives you options to cross sell products; so if that's what you're after, then go for it. The 30 trial period is also an excellent bonus that other companies could take heed of. It is always useful from the consumer perspective to give Apps a trial run to see if they do actually work (as we've had a few bad experiences with other company's products and removed them, or tried to!!!, pronto) Early days to see whether it will pay for itself, as advertised, but we have a strong feeling that it will ;-) ! (edit: yes it will and it has!) To sum up, yes, recommended by all of us here at: www.thesolidbarcompany.com. p.s. Also of note, is that Bold's support is first class.

Using app

Over 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 3, 2016

Product does exactly what it is designed to do (make you more money!) + it is relatively easy to use even if you aren't a coder. Easy way to help increase average ticket

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 2, 2016

Awesome app that will definitely help me get more sales out of the same clients who are already in my store. Anyone should get this app.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2016

I really like this app and recommend trying it for your site!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2016

I just began on Shopify and can't believe how much more sales I've had thanks to Product Upsell. It's paid for itself ten times over!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2016

We've been using Product Upsell for a few months and we've love it. Thanks for a great upsell app. http://www.velvetcrate.com

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2016

Pays for itself in the first week! Super easy to use!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2016

Very fast & helpful. Thank you for caring as much as I do.

Using app

2 months

Total reviews

1

Average rating

5.0