BOLD Upsell AI Powered Upsells
Maximize Sales w/ AI Upsells, Funnels and Cross-sells!
Rating
4.7
feedback
1,575
chart
#617
All reviews
Rating Breakdown
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March 31, 2016
Integrates really well and very easy to set up. would recommend.
Using app
Over 1 year
Total reviews
1
Average rating
4.0
March 30, 2016
Still testing. Glad they offer a 3-month trial period because it is definitely needed to make sure it works for your needs. I think I will end up keeping it. However, if it wasn't for the amazing support I would've had to get rid of it due to several specific needs I had. But support was able to fix them all for me and get it running the way I wanted. Keep up the good work Bold!
March 30, 2016
Great application! It works so well. Setting it up was hard. The Ajax code took a bit to figure out and finally once it was working well we started cashing in $$$ Still using the trial 90 days but already sold so much thinking to get the upgraded version. I recommend it very much.
March 30, 2016
Easy to use and set up. It wasn't clear at first how to select more than 10 driver products and we still have't seen great conversion, but otherwise the app works as expected.
March 26, 2016
What a fantastic app. It allows you to have a clean looking website but still allows you to offer a bunch of accessories to customers. Very well done.
March 26, 2016
Love this app. Bold has great customer service too! Works great in my webstore.
March 10, 2016
Easy to install and works as advertised. Now the wait for the orders to pour in! =)
March 10, 2016
Wanted to leave a 1 star review, but changed my mind. Here is why: Installed the app about 2 weeks ago, paid $25 for their installation because I didn't want to waste my time figuring out their installation tricks - not very straightforward. After the app was installed I started testing it and discovered that the design of the popup didn't match the style of my store and it was not easy at all to change the button colors etc., fonts, text colors etc. I also discovered that a "No, thank you" button was missing. Googling and searching through their FAQ didn't get me too far, so I created a support ticket. The support team is pretty responsive, but was not helpful at all from the beginning - they kept giving me some guidance that was vague instead of fixing the problem. The result - several hours of my life wasted. At that point I wanted to give this app a 1-star review and uninstall it. However, the problem was finally solved. After I got completely frustrated, I reminded the support guru that I paid for installation and asked him to just fix the problem. And he did. It's a good app, they just need to make the design part easier and stop assuming that everybody knows how to code.
March 7, 2016
Love this app. We used first in a non-traditional way- It allowed us to add a set up fee to any custom order and solve a problem we were having in charging that set up fee only 1 time instead of the quantity of custom items customers would order. If a customer wanted to upload a new logo- the pop up window would arrive to add the set up fee. It worked perfectly. We also used it to recommend and remind our customers of items they needed to purchase as first time buyers which created a customer service feature to our site. Thank you for this useful, problem solving and profit-increasing application.
Feb. 26, 2016
We have 2 apps from this company and both are incredibly glitchy (sometimes they work, sometimes not), and customer service never answers their phone or returns their calls, so getting anything fixed takes a very long time. We've had to change our sales more than once because the apps won't work & we can't get anyone to help us in a timely manner. Sometimes the offer popup worked and sometimes it didn't, and it confused some of our customers when it didn't so we had to service them over the phone which defeats the purpose of the app (we probably lost sales from it). I'd recommend going elsewhere because this hasn't been a great experience.
Feb. 18, 2016
Great app and O-U-T-S-T-A-N-D-I-N-G support team: super fast response, caring, knowledgeable. Solved my problems in no time with a positive attitude. Thanks
Feb. 17, 2016
Excellent app - driven larger average basket size and was easy to implement. Fantastic customer service as well!
Nov. 28, 2016
I've had some frustrations with this app that I've left feedback with support for. It sounds like they're rebuilding the app, which I'm looking forward to. I had this at 5-stars before some issues made me decrease it, but I'm willing to give it a chance. I'll leave it at my original rating and will update at a future time if I feel it's necessary.
Feb. 14, 2016
I am really looking forward to working with this app. Everyone loves to get something for free with a purchase of $$ or more, and offer this at our store, but now we have a way to offer this on our website and cannot be more excited. I am sure this will help with increased online sales and create customer loyalty. Thank you BOLD for being so awesome.