All reviews

Rating Breakdown

  • 5
    85% (1,339 ratings)
  • 4
    7% (118 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (66 ratings)
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5 / 5 Share

Nov. 4, 2020

I use this app to increase sales and encourage add ons it works brilliantly with the discount app - and if you do stumble upon issues bolds support team are fab Kelsey has helped me sort a few glitches this evening and the live chat was great I am in the UK so as always it means working late as the team are in Canada -- STAY SAFE EVERYONE - Rewclothing.co.uk

Store

REW

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! Your feedback is greatly appreciated. Love to hear that you are using Discounts and Upsell together to offer great sales to your customers. All the best!

5 / 5 Share

Oct. 30, 2020

I am just satisfied with their service .and kelsey is just too much lovely & friendly :) keep it up guys.

Using app

About 1 year

Total reviews

5

Average rating

2.6

Developer Reply

Thank you so much for your review! We are so happy to hear that you are satisfied with our service.

5 / 5 Share

Oct. 28, 2020

Kelsey helped me through adding cross-sells with discounts and made the process so easy! Thanks and looking forward to a boosted AOV!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We are so glad to that Kelsey was able to help you set up your cross-sells. Wishing you all the best with the app and increasing your AOV!

5 / 5 Share

Oct. 23, 2020

Great app! does exactly what it says it does. Most apps ive tried don't work well with the other apps I have on my store but this one is great. Had a small issue but Kelsey and Harpreet solved it for me within minutes. So happy!

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate the positive feedback. We are thrilled to hear that Kelsey and Harpreet were able to help you out!

5 / 5 Share

Oct. 22, 2020

Gets the job done and has very fast and thorough tech support (Harpreet). Would recommend if you're looking for an upsell solution.

Using app

Over 4 years

Total reviews

7

Average rating

4.4

Developer Reply

Thank you so much for the review and recommendation. We are so glad to hear that Harpreet was able to provide quick and effective support. We love how you are using Upsell to encourage your customers to upgrade from a single product to a whole outfit!

5 / 5 Share

Oct. 14, 2020

Laurel is a very nice person in support! He helped me and always was very friendly and kind. Great and fast support

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! Thrilled that Laurel was able to help you - we are always happy to help! Your website looks great and very excited to see the impact Bold Upsell will have in growing your business.

5 / 5 Share

Oct. 13, 2020

Rajni was awesome! Needed to change the way something appeared in the app. Hit them up on live chat, explained the issue and he fixed it in 5 minutes. No lengthy back and fourth via email like with some apps. Just a quick easy fix.

Using app

Over 3 years

Total reviews

12

Average rating

4.6

Developer Reply

Thank you so much for your review! We are so happy to hear that Rajni was able to quickly adjust the appearance of your widget over live chat. Wishing you all the best with the cross-sells on your Balloons!

5 / 5 Share

Oct. 9, 2020

Tech support is super responsive and eager to find a solution. I was helped by Kelsey and she did a great job helping resolve the issue.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review! We are pleased that Kelsey and our tech support team was able to help you find a solution. Our team is happy to help you when you need anymore assistance in the future!

5 / 5 Share

Oct. 9, 2020

It's great to use and it really works well. I just would like to have some more features concerning design and options, but I'm sure updates will come. The bold Apps are overall great. So 5 Stars is absolutely okay. Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We are so glad to hear that Bold Upsell is working well for your store. We really appreciate the feedback regarding further design options of the Upsell widget. That is definitely something we will be keeping in mind :)

5 / 5 Share

Oct. 6, 2020

We've been using several Bold apps for years and they've been terrific. Laurel at Bold support was really helpful answering all my questions.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your continued support! It means the world to us. So glad to hear that Laurel was able to help answer your questions. Love the use of Bold Upsell to increase your order quantity!

5 / 5 Share

Oct. 5, 2020

Great app to increase average order value. Support is always there to help. Thanks Harpreet for your support!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! Very happy that Harpreet and the rest of the team have been helpful. We're always here for you. Looking forward to seeing those average order values increase!

5 / 5 Share

Sept. 24, 2020

I have used their customer support twice and they are awesome. this is a time when most places make you use a ticket ...not them - they help you right away!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

My theme code was overwritten, Harpreet was very helpful and even added the code for me. Fast responses and quick solutions. very happy to see live agents working at a fast and effective pace.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

Rajni and Jade's helped kindly us,we were able to solve the problem. Thank you very much!!:) Please help us,if we have any problems and questions:)

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

great customer service! shout out to Harpreet for assisting me! Fast and effective! Had a bug with my store and he managed to solve it under 5 minutes of less!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

Great customer service! They responded right away & had a solution to my problem! Shout out to Kelsey!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

Easy to use! Enjoyed the app so far. I think it will help me make more sales and make my cross selling easier.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Challi really helped me with the price comparing issue that was popping up. She was my chat "friend" both days and made me feel really comfortable. The app is really easy to use and we have had good results!! Keep up the great job = )

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Great App. Awesome Support This app is really easy to implement on any Shopify Store. It's almost a plug and play type of app. Easy upsell and cross-sell that will help you position products on the frontline while the customer starts the checkout process. Just installed it on our boot store and planning to sell boot care kit and boot jacks as cross-sell. Pretty sure this app will help sell those products or at least a lot of customers will not be able to view them if not buy them. Not to mention Rajni is great, she helped me troubleshoot a minor issue and she knew everything about the app which makes her Support Rockstar. Adding to the support list Laurel and Taylor are just amazing. They are winners and know what they do.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

Bold really have the best suite of apps out there. Unlike the million other one-man team apps out there (some are great, but support can often be lackluster) - Bold has a SOLID support team that is always responsive and super helpful. Talked to Kelsey there today, and she went above and beyond what I expected. Oh and their Upsell Funnel app is excellent for increasing your AOV!

Using app

Almost 6 years

Total reviews

7

Average rating

5.0