BOLD AI Upsell & Cross‑Sell
Upselling + Cross-Selling with Bold's Upsell App for Shopify
Rating
4.3
feedback
591
chart
#2,836
All reviews
Review RSS Feed
March 20, 2020
App works great. Thanks Mayank and Rahul for your assistance and your reactivity!! We are looking forward to a successful sales promotion.
March 18, 2020
App works great. Thanks Aryan for your assistance!! We are looking forward to a successful sales promotion.
Feb. 26, 2020
Aryan was super helpful and I look forward to a solution by their specialists within a few days. Great work!
Feb. 26, 2020
Worked with Chintan on getting this set up. Was surprised when he offered to call me to make the set up and some of the troubleshooting was easier... That was nice given the trouble i've had with customer support with other apps! Thanks
Feb. 13, 2020
This app has been fantastic so far, especially when combined with Bold Brain. In the first week alone, we've had 100 conversions (orders where people took our upsell recommendation and actually purchased it). I should have installed this ages ago.
Jan. 31, 2020
I'm excited about all the potential of this app. Thanks, Carter for your help. I appreciate the quick support.
Jan. 20, 2020
Jennifer from Customer Support help me with all my questions and great attention, more support like that!
Jan. 7, 2020
I've only recently installed but So far so good! I really like this app and Abhi is great for tech assistance :)
Hey there, thank you for the review and for reaching out to us. :-) We're glad to hear that Abhi was able to work with you to provide you with tech support. Please don't hesitate to reach out if you have any other questions or issues while trying out the app more! We look forward to seeing your success and increased conversions with upsell!
Jan. 4, 2020
Very user friendly. Would recommend to someone wanting to increase their conversions and give their customers an incentive to buy.
Hello there! We're so glad to hear you're enjoying our Upsell app; thank you so much for the recommendation. We love hearing that you've been seeing success with increased conversions using the app. :-) Please let us know if there's anything else we can do to help you.
Dec. 18, 2019
This app is great. The support team is very helpful with any issues and questions. The app works as expected but if you want to really get the best results on your up-sells/cross-sells, you will want to integrate Bold Discount.
Hi there! We're so glad to hear you're really enjoying our Upsell app. We're glad you're enjoying using the integration with Bold Discounts to really make the most of your BOGO offers. :-) Please let us know if we can help with anything else!
Jan. 10, 2020
Its easy to use and the chat folks are really good! While it may not be as robust as other outside stand alone funnels etc, You can manipulate how you use the cross sells and upsells by creating hidden products etc. It converts better and has made my clicks funnels obsolete!
Hi there! We appreciate the kind words about our support team and app, thank you very much. We look forward to seeing your continued success! Please let us know if you have any questions about our other apps - we'd be happy to answer them.
Dec. 13, 2019
We have always had excellent customer service from Bold's live chat feature! They are very quick and helpful. Katie was able to solve my last conundrum involving multiple offers showing the same page with ease, which was much appreciated!
Hello there! We're glad to hear that you've been able to take advantage of our live chat service on multiple occasions now. It's definitely a great way to get quick answers to more general questions! We appreciate the review, thank you! Please let us know if we can help with anything else in the future. Until then, take care!
Dec. 4, 2019
Support / live chat is great and very responsive. Laurel was very helpful in helping troubleshoot as we launched a re-design.
Hello there! Thanks so much for taking the time to leave us a review; we're glad to hear that you had a great experience with our live chat, and our support team. That's certainly what we strive for! Please let us know if we can help with anything else; we'd be glad to assist with anything we can.
Nov. 29, 2019
I just created my first upsell offer with the help of Scotty. Amazing customer support. Looking forward to seeing if the APP will help with conversions
Hello there! We're so glad to hear you got your first upsell up and running; our team is always ready to help if you need, so thank you for reaching out to us! We love hearing that our support was great; we're confident you'll see increased conversions and order values with the offer you've set up. Please let us know if we can help you with anything else!
Nov. 28, 2019
Jay and Scotty were very helpful at updating the Custom HTML/css with me and made sure I was satisfied with how everything looked. Thank you Jay and Scotty!
Hello! Thanks so much for the review; we're glad to hear that Jay and Scott were able to get some updates done to your custom coding and got it to look just how you wanted. We appreciate the kind words! Please let us know if we can help with anything else, and best of luck this Black Friday weekend!
Nov. 28, 2019
Really helpful and supportive team, Paul and Beth were quick to attempt and fix my issue, both of them knew exactly what I needed done and got it fixed fast.
Hello there! Thank you so much for the kind words. We're so glad to hear that our customer service specialists were able to work with you and get things fixed so quickly; that's certainly what we aim for! We've got all hands on deck this Black Friday season, so don't hesitate to reach out if you need anything else! Cheers!
Nov. 27, 2019
I set up an offer in less than 10 minutes and it looks WAY better than the app I was using before to upsell. Thanks guys!
Hi there! We love hearing that you're enjoying our Upsell app, and the way that it looks on your store. :-) Please let us know if we can help with anything else - thanks a lot for taking the time to leave us a review!
Nov. 27, 2019
Set up was very easy, and support was excellent. Support Ninja James B answered all my questions - turns out any issue I had was user error, and he walked me through it easily!
Hi there, thanks so much for taking the time to leave us a review. We're glad that our support ninja James was able to help you out and get things working properly for ya! Please don't hesitate to reach out to us again if you need anything else; we've got lots of people on deck for Black Friday and will be ready to help you out again. :-)
Nov. 27, 2019
Thanks James B for your help ! Really appreciate it, might ask you some stuff again in the future :)
Hi there! We're glad that you were able to get some assistance from James - please don't hesitate to reach out again if you need anything else. We've got all hands on deck for Black Friday, and plenty of people available to help you out with anything you might need! :-)
Nov. 25, 2019
Chintan was very helpful when I need customer supports help! He helped me troubleshoot my problem and offered multiple solutions and everything worked out great.
Hello! Thanks so much for the review - we're happy to hear that Chintan was able to help you out with troubleshooting - my apologies you ran into issues in the first place, but I'm glad that everything worked out. :-) Please let us know if we can help with anything else going forward! Happy upselling!