Bold AI Upsell & Cross‑Sell
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Worked with Chintan on getting this set up. Was surprised when he offered to call me to make the set up and some of the troubleshooting was easier... That was nice given the trouble i've had with customer support with other apps! Thanks
This app has been fantastic so far, especially when combined with Bold Brain. In the first week alone, we've had 100 conversions (orders where people took our upsell recommendation and actually purchased it). I should have installed this ages ago.
I'm excited about all the potential of this app. Thanks, Carter for your help. I appreciate the quick support.
Jennifer from Customer Support help me with all my questions and great attention, more support like that!
I've only recently installed but So far so good! I really like this app and Abhi is great for tech assistance :)
Hey there, thank you for the review and for reaching out to us. :-) We're glad to hear that Abhi was able to work with you to provide you with tech support. Please don't hesitate to reach out if you have any other questions or issues while trying out the app more! We look forward to seeing your success and increased conversions with upsell!
Very user friendly. Would recommend to someone wanting to increase their conversions and give their customers an incentive to buy.
Hello there! We're so glad to hear you're enjoying our Upsell app; thank you so much for the recommendation. We love hearing that you've been seeing success with increased conversions using the app. :-) Please let us know if there's anything else we can do to help you.
This app is great. The support team is very helpful with any issues and questions. The app works as expected but if you want to really get the best results on your up-sells/cross-sells, you will want to integrate Bold Discount.
Hi there! We're so glad to hear you're really enjoying our Upsell app. We're glad you're enjoying using the integration with Bold Discounts to really make the most of your BOGO offers. :-) Please let us know if we can help with anything else!
Its easy to use and the chat folks are really good! While it may not be as robust as other outside stand alone funnels etc, You can manipulate how you use the cross sells and upsells by creating hidden products etc. It converts better and has made my clicks funnels obsolete!
Hi there! We appreciate the kind words about our support team and app, thank you very much. We look forward to seeing your continued success! Please let us know if you have any questions about our other apps - we'd be happy to answer them.
We have always had excellent customer service from Bold's live chat feature! They are very quick and helpful. Katie was able to solve my last conundrum involving multiple offers showing the same page with ease, which was much appreciated!
Hello there! We're glad to hear that you've been able to take advantage of our live chat service on multiple occasions now. It's definitely a great way to get quick answers to more general questions! We appreciate the review, thank you! Please let us know if we can help with anything else in the future. Until then, take care!
Support / live chat is great and very responsive. Laurel was very helpful in helping troubleshoot as we launched a re-design.
Hello there! Thanks so much for taking the time to leave us a review; we're glad to hear that you had a great experience with our live chat, and our support team. That's certainly what we strive for! Please let us know if we can help with anything else; we'd be glad to assist with anything we can.
Really helpful and supportive team, Paul and Beth were quick to attempt and fix my issue, both of them knew exactly what I needed done and got it fixed fast.
Hello there! Thank you so much for the kind words. We're so glad to hear that our customer service specialists were able to work with you and get things fixed so quickly; that's certainly what we aim for! We've got all hands on deck this Black Friday season, so don't hesitate to reach out if you need anything else! Cheers!
I set up an offer in less than 10 minutes and it looks WAY better than the app I was using before to upsell. Thanks guys!
Hi there! We love hearing that you're enjoying our Upsell app, and the way that it looks on your store. :-) Please let us know if we can help with anything else - thanks a lot for taking the time to leave us a review!
Set up was very easy, and support was excellent. Support Ninja James B answered all my questions - turns out any issue I had was user error, and he walked me through it easily!
Hi there, thanks so much for taking the time to leave us a review. We're glad that our support ninja James was able to help you out and get things working properly for ya! Please don't hesitate to reach out to us again if you need anything else; we've got lots of people on deck for Black Friday and will be ready to help you out again. :-)
Thanks James B for your help ! Really appreciate it, might ask you some stuff again in the future :)
Hi there! We're glad that you were able to get some assistance from James - please don't hesitate to reach out again if you need anything else. We've got all hands on deck for Black Friday, and plenty of people available to help you out with anything you might need! :-)
Chintan was very helpful when I need customer supports help! He helped me troubleshoot my problem and offered multiple solutions and everything worked out great.
Hello! Thanks so much for the review - we're happy to hear that Chintan was able to help you out with troubleshooting - my apologies you ran into issues in the first place, but I'm glad that everything worked out. :-) Please let us know if we can help with anything else going forward! Happy upselling!
Just had a great customer experience via chat with Dylan. The Bold lineup of apps gets the job done! Plus fast, live chat which is a massive plus!
Hello! Thanks so much for the kind words; we're really happy that you had a great experience with our live chat team. Utilizing live chat is an absolutely awesome way to get quick answers to more general questions. We really appreciate the kind words about our apps! Thanks so much - and please let us know if we can assist with anything else.
This has been a solid app to perform our basic upsell functionality on our site. The customer service has been very responsive and helpful as well.
Hi there; we're glad that Bold Upsell has been meeting your business' needs so far! We appreciate the review, thank you for taking the time to write it. Please reach out if we can assist with anything else! We love your backstory, and your great Cut Test video! :-)
I can't wait to start using this add on. Taylor is diligently assisting me on understanding how to use it to its full capacity! Thank you Bold team
Thanks so much for the reviews! We look forward to seeing your success with both of them. We're glad Taylor has been helping you with understanding better how the app works! We just know you'll see increased sales using Upsell. Please let us know if we can answer any other questions!
Great. Easy to install. Easy to set up. At first it did not appear to work but Alora at support did a test and said it worked. A minute later we got an order that without the app would have been $28 but with the app (not kidding) ended up being over $100.
Hey there; we're so glad to hear that Alora was able to test out the app and ensure it was working properly on your store, and we LOVE hearing that you've been able to see some great success with it already! Upsell is an awesome way to offer upsells and cross-sells to increase your customers' average order value. We are so happy that the app has been working for you so far. Please don't hesitate to reach out if you've got any other questions!
I used the app to help me do an upsell with discounted products. I didn't know how to install the whole thing and Dylan was extremely helpful and nice! I've had a great experience.
Hi there; thanks so much for taking the time to leave us a review. We're really glad to hear that you're enjoying our Upsell app to offer discounted products, in tandem with Bold Discounts! We're glad to hear that Dylan was able to help you out with all of your questions. Don't hesitate to reach out if you need any other assistance; we'd be glad to help again!
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