BOLD AI Upsell & Cross‑Sell
Upselling + Cross-Selling with Bold's Upsell App for Shopify
Rating
4.3
feedback
591
chart
#2,836
All reviews
Review RSS Feed
July 24, 2019
Thank you so much to Brysen and Rajni for the excellent help and the positive attitude. Customer Service is a 10/10. I had a few issues with the app but Brysen and Rajni (The people I spoke with) took full initiative to help me solve the problems I had.
Hello there. Thank you for the kind words! We will definitely share the message with Rajni and Brysen; they will certainly be humbled to hear your words. We're so glad that they were able to get everything sorted for you as well to ensure everything was up and running correctly! Please let us know if you have any other questions or comments, and we'd love to assist. Best of luck upselling! :-)
July 24, 2019
The app is great! But with BOLD the support is nexct level we had a small issue and Parminder sorted it for us quickly !
Hi there, thank you for the review! We're so glad to hear that you're loving our Upsell app - it's such an easy way to increase your customers' average order value! Please let us know if you have any other questions or concerns as we'd love to help again. Love your story, by the way. Cheers to another 60 years!
June 25, 2019
I use the Bold Upsell app to help increase the sale amounts at checkout. I LOVE this app !! It's super easy to use and the team at Bold is available if you need help. Very friendly, professional and responsive! THANK YOU for making life easier for this shop owner :D
Hi! Thanks so much for the amazing review! I'm glad to hear that our support team was able to help out. Please make sure to reach out if you ever have any questions or concerns - we're always more than happy to help! Thanks again!
June 20, 2019
Great support. Received prompt assistance once I submitted a ticket and within a couple of days they managed to fix all my issues and even make possible one feature request i submitted. Would definitely recommend to anyone!
We're really glad to hear that we were able to get everything sorted for you! We appreciate the feedback - especially feature requests - as we're always looking for ways to improve for our merchants. Thanks for taking the time to leave us a review, and best of luck with upselling!
June 18, 2019
By far one of the best apps on Shopify. Additionally, their customer service is off the charts! I asked for a custom tweak to the app to their support chat and Harpreet and Aman were on it! Within 10 minutes they had completed my request! Absolutely fantastic.
Hi there, thank you so much for the review! We're super happy to hear that Aman and Harpeet were able to assist with your customization; we love seeing what our merchants do with our apps. Best of luck, and we look forward to hearing about your successes using Upsell! Don't hesitate to reach out if you need any additional assistance.
June 11, 2019
We're successfully using Bold Upsell helping us offer best suitable products for our customers to add-on or upgrade to have a better value. We've even been able to modify css styling and look to meet our branding or function better for our business like restrict to enter any number of product qty to add on to the cart. It allowed to manually enter any number to add to the cart BUT not now. App Devs are always working on upgrading it so we look forward to having it even more better.
Hi there! Thank you so much for taking the time to leave a review - I'm glad to hear that you've had a good experience with the app so far! We look forward to helping you out in the future.
June 6, 2019
This app is helping me to increase our average order value. Also, when I reached for an issue I had with the app, Simran from their team was very helpful and the issue was solved within 10 minutes.
Thank you for the review; we're glad that you've been seeing an increase in your average order value using Upsell! We love to hear how our apps have helped our merchants, and look forward to hearing more about your successes. Please reach out if you have any other questions or comments; we'd be more than glad to assist again. Also, the colours of your athletic wear is stunning!
June 4, 2019
This app was great to do my BOGO offers.. and a thanks to Simran from support to help me out with it..
Hi there! Thanks so much for your review. I'm glad to hear that Simranjit was able to help out - we'll be sure to let him know that's he's done a great job!
May 21, 2019
Great app so far, support was quick and easy thanks to Zachary for the install and Guri and Ankur for some quick support.
Hi! Thanks so much for leaving a review - we'll be sure to thank Zach, Guri, and Ankur for their help! Please make sure to let our support team know if you have any further questions or concerns and we'll be more than happy to help however we can!
May 14, 2019
Bold Upsell is an incredibly easy-to-use interface, and has increased our revenue drastically since we began using it. Pairing up our various products has worked wonders for conversion and allowed us to capitalize on high-spending customers.
Thank you for leaving such an awesome review! We're glad to hear that the app has helped with generating conversion. Please feel free to reach out to our support team if you have any further questions or concerns, and we'll be more than happy to help!
May 6, 2019
Was a little difficult setting up, but the support we received from Marty was fantastic - thanks so much!
Thanks for leaving a review! We're glad to hear that Marty was able to help out. Please do let us know if you have any additional questions or concerns along the way - we're always happy to help!
April 2, 2019
We're using Product Upsell combined with Product Discounts to offer cross-sell products at a discounted rate, if purchased together. For years we've been a brick & mortar store that sells occasionally online, and your apps are enabling us to provide all the functionality of full-fledged ecommerce stores. We still have a lot of marketing to do in order to get sales. The great news is that your apps give us something to market, something that resonates positively with potential customers. Thank you! Your support team answered multiple questions to help us set up our first cross-sell app with discounted accessories when purchased with the source product. They made sure everything was working as intended, including eliminating the discount on the cross-sell product if the source product is removed from the cart. Your team is always so patient, helpful, and extremely pleasant. Thank you!
Thank you very much for the review. We love helping our customers maximize their potential by combining our apps together for even more powerful features. Feel free to take a look at our blog; we have tons of great posts related to marketing in there. Don't hesitate to reach out if you have any further questions or run into any issues. We look forward to hearing about your success online! Your store looks like a lot of fun. :-)
April 1, 2019
We received fantastic support from the team at Bold - Kaiser, in particular, was incredibly helpful during our live chat session together. Thanks Kaiser!
Thank you for your review; we're really happy to hear that our support team was able to assist in solving your issues over live chat! Don't hesitate to reach out with any further questions or comments. Your product packaging is very sweet, and your products sound very gentle!
March 27, 2019
I use this ap to get more upsells. Bold has set it up for me for free, I love their customer service!
Thanks for the review. We're glad you're already seeing results from the app! Love the variety in your options for people who have different dietary needs!
March 25, 2019
Great service with these guys Gursharandeep and Rushit! I needed some specific guidance and help with the app. They were fast and got my issues solved.
Thank you for the review; we're really glad our support gurus could help guide you through the app! Let us know if you have any further questions. :-) Love the look of your electric cigar box guitars by the way! What a cool concept.
March 1, 2019
Amazing app really helps improve sales encourage adding to cart and is as good for the vendor as for the Customers to see items they may have missed
Feb. 21, 2019
Guri and Ashley helped me work through a problem on chat and were great. They were patient and spoke to me like a human. Great service!
Feb. 13, 2019
Bold support are off the chart helpful. Even though we have an ongoing issue they have continued to show patience and support us beyond what is usual and we are super grateful to be working with them. Nupur our current contact has been outstanding!!
Jan. 10, 2019
Excellent App - Shoutout to Julian and Mona from BOLD who rapidly assisted with implementation and bug-checking/fixing with a very quick turnaround.
Jan. 9, 2019
I still haven't used the app yet, and I'm looking to test it first as a trial if it'll be needed in my store, but I gotta say, customer service is amazing!! I put in a request for them to insert the code for me and they did it so quickly. Thanks for awesome service :)