PushOwl/Brevo: Email,Push,SMS
Email Marketing, Web Push Notifications, & SMS for Shopify
Rating
4.9
feedback
3,133
chart
#2,352
All reviews
Rating Breakdown
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April 6, 2025
I had the wonderful pleasure of getting help from Harish, who guided me through the service and some pretty complex issues regarding importing lists and making sure everything worked before a big launch. He has been extremely helpful, knowledgeable and went way and beyond to help us, and has been a very important factor in the succesful transition to PushOwl/Brevo from another provider. Warmly recommended!
April 4, 2025
Absolutely do not recommend this app at all. All I wanted to do was set up abandoned cart email. 24 hours later & still no resolution. Rubbish & waste of time.
April 2, 2025
Still testing the app, looking great so far. The 5 stars is based on the support team quick and helpful responses
April 1, 2025
Talked to Harish and he was able to customize my plan to fit my needs and budget. A great help!
March 28, 2025
TERRIBLE customer service. They might get back to you in 24 hours they might not. They banned our account for not following their terms and conditions, but it was due to an issue with a spam email/bot reporting us, and not a legitimate concern. We've been fighting with them for over 2 months to get our service back online. Each time they give you the default response of "we have filed this to our team and will get back to you when we have more information". Then weeks go by with nothing from them. Reach back out, and they say, "we don't have any details regarding your issue". It's a joke and the whole time they send you emails and messages trying to upsell you, but they can't even figure out there own issues. They're just interested in taking your money. We've been using this service which used to be Sendinblue, then Brevo, and now Pushowl for 4 years and they have just gone to crap!
March 27, 2025
Support is great, Harish is a legend and helped me out immensely with onboarding and even setting up flows etc. Highly recommend
March 26, 2025
I started using the tool a few weeks ago and I’ve really enjoyed the ease of use. Additionally, Yash’s support is top-notch, always responding quickly and effectively.
March 26, 2025
Very good app with great features. It works quickly and easily with just a few clicks. The support is especially excellent: Any questions are answered within minutes. They even provide screenshots! The staff (in my case, Yash) is extremely fast and incredibly helpful!
March 25, 2025
Excellent support, helpful at all times. I can only recommend this application. Thanks to the whole team.
March 20, 2025
Many thanks to Pallavi for her help! It was a bit hard to set up at first, but Pallavi took the time to explain every step of the process and fixed my problem in minutes.
March 20, 2025
Nayan gives amazing support. I am using it for email only, and the email part is rather new and can be glitchy. But if you stick with it, it's the only email app that charges by sends and not list size. I left klaviyo because of their price hike and the emails you can design here are very nice and you can use custom fonts. The builder is a bit slow and sometimes things don't work great the first time, but with Nayan's help I have been able to figure things out. Note the support is not in US and there is a time difference. That can be frustring at times but they make up for it.
March 18, 2025
I will recommend this app to everyone as surprised what you can achieve with getting customers and how it work. I have spoken with the customer representative name Hima, very helpful and she provided a lot of valued information for me to start using this app and get free plan for new starter, love this help from the app. Wishing you all the best and I hope you will get bigger and help a lot of customers like me.
March 13, 2025
I had an issue and reached out to customer support. I was assisted by Yash, who was incredibly helpful and quick in resolving my concern. It's always reassuring to know that theres a reliable team behind the app. Highly recommend!
March 12, 2025
This has completely revolutionized my business! So easy to use and basically automatic once you've got the ball rolling. Nayan is my lord and savior on the customer support team, a God amongst men. He's been at my beck & call from the start. Extremely patient with my lack of knowledge and amazingly professional! Can't recommend the package enough as a whole.