All reviews

Rating Breakdown

  • 5
    94% (1,695 ratings)
  • 4
    3% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 97% (1,735)
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5 / 5 Share

March 13, 2026

Raul was awesome! He helped me and make me like even more Brevo. Thank you very much for everything

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2026

Anjali was one of the human agents who helped me and was truly impressed by the response time as well as how fast my problem I experienced was resolved even with the complexity of the problem.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2026

I've only just set up Brevo, but I'm already impressed with the functionality and ease of use of the platform. I struggled initially with setting up email automations, but Anjali and the support team have been amazingly responsive and gone above and beyond to guide me through the process. They shared detailed video tutorials, created technical tickets when needed, and patiently walked me through every step until everything was working correctly. The level of support has been outstanding - exactly what you need when learning a new platform. Highly recommend Brevo!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2026

Harish was super helpful dealing with our query, migrated over from one system to another without any issues whatsoever!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2026

Store

Écume

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2026

Great app! What really makes the difference is the support team — they are amazing, very helpful, and always quick to answer any questions. Truly great service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

Anjali was super helpful when syncing my Shopify & Brevo account

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2026

Store

BCBY

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2026

Anjali a été très à l'écoute, compétente et courtoise. Elle a résolu mon problème facilement

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

Huge shoutout to Yash for the incredible onboarding support! He truly went above and beyond to ensure everything was set up perfectly. Yash didn't just walk me through the basics; he took the time to address every specific concern I had and made the entire process seamless. Thanks again, Yash!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2026

Had great service from Yash. I needed to change my subscription and Yash jumped on the support call straight away and got it sorted. Great support

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

Very good service and support team! amazing

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

Got an answer to my problem straight away, Haresh was great!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2026

Very helpful staff in answering all my questions. Seems easy to navigate! Thank you!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2026

Big up to Raul and Piyush - absolute CS superstars. Also insanely good app, if you're looking for an alternative (probably due to cost). Brevo is that app you need.

Store

PawTag

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2026

Yash from Brevo was super helpful!

Store

Laani

Using app

25 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 5, 2026

Instalei, não configurei, não utilizei, e foi cobrado.

Using app

23 days

Total reviews

4

Average rating

4.0

5 / 5 Share

March 5, 2026

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

Great to deal with when assistance needed.

Using app

17 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 2, 2026

Great customer support! Anjali was super helpful and very patient. :)

Using app

10 days

Total reviews

1

Average rating

5.0