Brevo(PushOwl):Email,Push,SMS
Email Marketing, Web Push Notifications, & SMS for Shopify
Rating
4.8
feedback
1,650
chart
#2,763
All reviews
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April 29, 2025
I am facing an issue with shipping notifications and new product push notifications not working properly. It's been more than 3 weeks since I reported the issue, but still no solution. The frustrating part is that I am on the "Plus Bundle" plan which pays $38/month for priority support, yet the support has been very disappointing. I followed up several times, but have not received any meaningful help. If this continues, I may consider switching to another push notification app. I expected better for a paid plan. The funniest thing is that the negative reviews don't seem to bother the developer.
Aug. 18, 2025
PushOwl reports heavily inflated revenue using impression-based attribution with a long time window. It often claims sales that were actually generated through other channels like Meta or Google Ads — just because the customer once saw a notification. Only after switching to click-based attribution with a shorter window did I see the real (and much lower) performance. Shopify’s own sales attribution gave a far more accurate picture. If you're a store owner who cares about accurate ROI tracking, I strongly recommend verifying PushOwl performance using Shopify's marketing attribution data before trusting their dashboard. That said, if you don’t care about actual conversions and are mainly focused on impressions, PushOwl can serve that purpose well — just always compare it with your Shopify marketing attribution report, which shows actual sales figures.
Oct. 31, 2023
Having issues logging into my account. Please advise how to fix this.
Hi Team :) We appreciate you taking the time to share your feedback, and we're sorry to hear about the challenges you've faced. We take customer satisfaction seriously and are committed to resolving any issues you may be experiencing. It's important to note that Shopify takes up to 24 hours to publish reviews, after your review was submitted, we made multiple attempts to reach you to address the login issue with PushOwl. However, it seems that our messages may have been overlooked. We would like to confirm that we experienced no downtime at the reported time. The login issue might be related to caching or adblocker settings. To swiftly resolve this matter, we encourage you to contact our dedicated support team at [email protected]. They are ready to assist you and ensure your experience with PushOwl is seamless. Thank you for your understanding, and we look forward to helping you get the most out of our app :)
June 16, 2025
When you ask for details of your subscribers from them, these people do not give it. Check out some other app which is better than this. You should try omnisend, notifications are absolutely free in it.
Feb. 14, 2023
I have had Push Owl for years but hadn’t used it really. Recently decided to really take a look at it and they were always offering a free trial. I grabbed that and delved into it but found I already had apps that do what it does. I didn’t worry about the trial as Shopify has made changes to protect against being charged for what is to be a free trial. That being said, even if I understood that in correctly, I was not that irritated about it, though I said in to request for refund that this is unauthorized. I’m review is the customer service person who thought it prudent to be snide in the email to me. They also kept refusing to just say, we will give you a refund. I got we’re giving you a credit, it it will apply to all apps just not Push Owl and was reprimanded again. It doesn’t matter if you think I’m in the wrong. Say sorry for confusion, issue refund and go. I too am running a business and don’t want to go back and forth. And while I may have left Push Owl installed and found a use for it, the bad customer service made put my off, I’ve uninstalled and will not be back.
Nov. 10, 2025
Good for starting. Bad for scaling. Even with no opt in, there is new subscribers. Basicly paying for bot traffic. Now we had used half our impressions for this month. Couldnt use them all, because we had to upgrade our service then. Yeah, i think they were using BF period and limit our usage as a reason to upsell as they never did before.