All reviews

Rating Breakdown

  • 5
    94% (1,670 ratings)
  • 4
    3% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 97% (1,711)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 24, 2024

Ich wurde sehr gut von Pallavi unterstütz. Es waren ein paar Probleme mit Brevo nach der Nutzung von PushOwl gegeben. Diese konnten von Pallavi gelöst werden. Ich würde trotzdem empfehlen, dass es hier eine anderen Lösung für Kunden gibt die bereits BRevo nutzen und dann Pushwol dazu nutzen möchten. Das Pricing muss einheitlich werden, sonst fühlt man sich als Kunden gettäuscht.

Using app

6 days

Total reviews

6

Average rating

4.2

4 / 5 Share

Feb. 23, 2024

Update 2/23/2024: Customer service was quick to reach out and resolve the issue. Thank you guys. You have a great product. Pl fix this issue for me. *** 7 out of 10 times, when I try to use this app from Shopify Admin page, it says the page is temporarily down.. I like the app, but what's the use if I can't use it when I need it.

Using app

About 2 years

Total reviews

8

Average rating

4.8

4 / 5 Share

Nov. 30, 2023

great customer support, great app, totally satisfied with results, recommended

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

July 4, 2023

This great tool has proven to be immensely helpful in boosting conversion rates and maximizing business success.

Using app

Over 1 year

Total reviews

11

Average rating

4.9

4 / 5 Share

May 3, 2023

Rojen helped me with understanding how this app works. I feel more comfortable trying it out in my store now. Hopefully it performs well for me.

Using app

About 3 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

March 31, 2023

just startning to use it. but so far the customer service is great. easy to get a hold of to ask questions, quick prompt reply's and a lot of support. they even gave me a free basic plan for a year.. so far i highly recommend sidenote : taransh was really helpful and informative.. give that dude a raise

Store

Ocasion

Using app

18 days

Total reviews

8

Average rating

4.6

4 / 5 Share

Dec. 28, 2022

We have been using this app on our store for a while and we are pleased with the results it has been generating for us so far! Keep up the good work and hope to see more improvements to the app that will help us rake in more customers and sales! Appreciate the good work, thank you!

Using app

Almost 4 years

Total reviews

4

Average rating

4.8

4 / 5 Share

Sept. 5, 2022

Taransh helped me with onboarding process. Still early to tell but customer support is great. Thanks so much. I will let you know once I see results.

Using app

About 1 hour

Total reviews

36

Average rating

4.9

4 / 5 Share

Aug. 18, 2022

We used this app in a paid version, which helped us recover some orders amount to 2900$ with automatic abandon notifications. Thanks for this app

Using app

6 months

Total reviews

3

Average rating

4.7

4 / 5 Share

July 26, 2022

customer support was very helpful! much better than previous apps used. cant wait to see the benefits it brings to our business

Using app

About 1 hour

Total reviews

2

Average rating

4.5

4 / 5 Share

July 11, 2022

The app is easy to use and cost-effective. Helps us with Abandoned carts and letting our customers know of new products. Support are always helpful and attentive. Great App!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

May 25, 2022

Great app so far, the customer service is helpful but haven't really used te app yet. Would recommend so far.

Using app

2 days

Total reviews

4

Average rating

4.8

4 / 5 Share

May 11, 2022

Really good tool for reaching customers through web push notifications and very easy to use. Customer Support is also very good and are responsive on chat. Only downside is that I can't import subscribers into my CDP which means I can't unify my data in one system or report on the effectiveness and revenue from the app.

Using app

2 months

Total reviews

4

Average rating

4.8

4 / 5 Share

May 3, 2022

I needed help getting more sales online and I liked how accessible PushOwl was. Not to mention, the help for small business and free price point is very nice!

Using app

About 1 hour

Total reviews

2

Average rating

4.0

4 / 5 Share

April 27, 2022

Great communication with support, they are always happy to answer all my questions. The apps seems to be very well thought true, and the notifications seem to be very compatible with all common browsers and platforms. Feels good to have this method where you can still reach a good bunch of your visitors, without needing their email addresses or other personal information. The only suggestion I would have is to make the statistics and conversion info a bit more transparent. The app statistics claim a lot of the conversion value now. But it's hard to see if the user actually click the notification popup, just the fast that the popup did show at one moment, is not convincing enough for me to dedicate the sale to PushOwl. ( if the customer did see a popup for example, and they order the next day based on my abandoned checkout email, then PushOwl will still count it as a conversion by Pushowl ). There is an email option where you can generate some sort of report that they sent to my email, but it , and where you can choose view based or click based report. But it would be better just to show a clear overview directly with all releated orders, order numbers, based on click, and how many minutes after a click or a view the order was placed. Much more transparent. This would also help analysing the behavior of my customers and the results of my campaigns better. Instead of generating email reports seperately. Hope you will take this in consideration, Keep up the good work.

Using app

About 2 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Jan. 19, 2022

The CS/Tech team is very helpful and responsive and proactive. Very easy and intuitive to use - would recommend Pushowl. Only ask would be more in-depth reporting/analytics and segmentation options.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 18, 2022

The app is easy to install and use. We have a larger number of subscribers than expected, but many are outside the USA. We ship anywhere but are not excepting foreign currency yet. We had one sale and four clicks, one by me, on ten campaigns. The analytics could be better, but the customer service was great. With so few clicks, I'm reluctant to upgrade.

Using app

27 days

Total reviews

5

Average rating

4.2

4 / 5 Share

Dec. 20, 2021

We have been using pushowl for sometime and we are quite happy with the platform. We would be interested in more segmentation and analytic features from the app.

Store

ALOHAS

Using app

Almost 4 years

Total reviews

14

Average rating

3.9

4 / 5 Share

Dec. 17, 2021

Push notifications work really well and we are experiencing a very good cart abandonment conversion. We need to improve on campaign conversions. Back in stock doesn't seem to work as a browser notification, we may have to upgrade to enterprise to embed the code on our theme.

Store

SHRED.

Using app

Almost 3 years

Total reviews

9

Average rating

4.8

4 / 5 Share

Dec. 13, 2021

The app is a good concept but unfortunately you have to have a lot of traffic and people genuinely interested in your product for them to subscribe. I appreciate the customer service given as well as the attention from the PushOwl team.

Using app

6 months

Total reviews

3

Average rating

4.7