Brevo PushOwl: Email,Push,SMS

Very helpful getting on-boarded and setup on the platform.

Super service client, j'avais du mal à configurer mon automatisation pour mon mail de bienvenue. Sowbagya m'a aidé à paramétrer cette séquence. Je recommande fortement PushOwl by Brevo, la connexion avec Brevo est vraiment top.

Sehr schnelle und effektive Hilfe. Besten Dank!

I had a fantastic experience with Yash from the Brevo support team. From the very beginning, Yash demonstrated exceptional customer service, not only understanding my unique criteria and situation, but also showing incredible empathy throughout our conversation. It was clear that Yash genuinely cared about helping me, and thanks to his thoughtful approach, my issue was resolved efficiently and completely. It’s rare to come across such a dedicated and emotionally intelligent support representative. Huge thanks to Yash for turning a stressful situation into a positive one! Highly recommend Brevo’s support team.. especially Yash!

I had a great experience with Sowbagya from customer service! She was extremely helpful, patient, and proactive in resolving my query. Her professionalism and friendly attitude truly made the process smooth and stress-free. Thank you, Sowbagya, for going above and beyond! Stay Blessed.

SAV réactif, patient et efficace ! Merci à Sowbagya pour son accompagnement pour la création de ma première automatisation.

After 5 years of using Klaviyo and MailerLite without issues, I decided to switch to Brevo for a cheaper option. After signing up, I was immediately contacted and told to request a refund and instead register via PushOwl. That was already a confusing start. After sending our first email campaign through Brevo, our account was immediately suspended due to bounce rate concerns. In all our years using Klaviyo and MailerLite, this had never happened - not once. I’m frustrated that I'm spending time and money jumping through hoops to meet the standards of what is, the cheapest and lowest rated email service of the 3. Brevo feels like a watered-down, knock off of Klaviyo without the features or reliability. While I do appreciate the pay-per-email pricing model, it comes at the cost of needless hurdles. Unless price is your only concern, I would not recommend Brevo. It may be an option for startups on a tight budget, but be prepared for added work and limitations. This experience has only motivated me to grow my business so I can afford to return to Klaviyo.

Anjali was super helpful and explained carefully to me the problem and even created the list for me that I needed AOAP Projects

I had an excellent experience with Yash from the Brevo support team regarding the reactivation of my campaign. He demonstrated outstanding customer service — quick to respond, clear in communication, and very efficient in resolving the issue. Yash not only helped regain access to my campaign smoothly but also ensured I understood the process every step of the way. His professionalism and customer-focused attitude truly made a difference. Thank you, Yash, for the top-tier support!

Nayan, was such a super star helping me getting my subscriber problem sorted. He patiently explained everything and got back to me for an additional enquiry. best support

Piyush was very helpful. The support is very good!

Best Marketing suite! I tried so many, and this one is definitely the best (by far), best price, and more importantly, best customer service (special shoutout to Hari). If you have any issue, you have a chat available pretty much every time, and the possibilities are endless. HIGHLY RECOMMENDED!

Yash was a big help, explained everything, showed examples, make sure I understood the lingo, totally awesome experience. Now I just need to get my other apps setup and my shopify experience will be complete

Just installed the App, Seamless DNS setup, nice interface everything clear and great quick responsive support. So I can definitely recommend :)

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CS is super slow. The sign up is a mess with Brevo vs Pushowl. I first signed up on Brevo using my personal email. When I input my shop URL, it made me install the Shopify app. Which I did. But this seemed to have created a separate account under PushOwl because the email for Shopify was different. And now, without knowing the different accounts existed, after I kept working directly on Brevo, paid the first subscription, did all my CNAME verification, imported data from Mailchimp and after sending my first email, the CS told me I need to cancel the Brevo account, and use the PushOwl account. That is when I noticed this account thing is really messed up with this service. So confusing. And CS does not respond. I have to wait a day to get a simple reply.

We just switched from Klaviyo to Brevo/PushOwl—mainly for price, but also because we were running into some deliverability issues and weren’t getting the support we needed. We haven’t even sent a single email through Brevo yet, but based on the onboarding experience alone, I couldn’t be happier with the decision. Aritra was our onboarding specialist, and hands down, it was the best customer support experience I’ve had in my entire career. He didn’t just help us get set up—he gave me a full crash course on email deliverability and genuinely went above and beyond to make sure we were set up for success. Oh, by the way, the call was at 2am his time. That level of commitment is rare, and it honestly blew me away. Aritra is an absolute rockstar, and if this is the kind of support Brevo offers, I’m excited for what’s ahead.

I had the wonderful pleasure of getting help from Harish, who guided me through the service and some pretty complex issues regarding importing lists and making sure everything worked before a big launch. He has been extremely helpful, knowledgeable and went way and beyond to help us, and has been a very important factor in the succesful transition to PushOwl/Brevo from another provider. Warmly recommended!