QuickBooks Online Global
Sync your sales channel with QuickBooks Online
Rating
4.9
feedback
2,941
chart
#159
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
15%
-
Less than a month
22%
-
Less than a year
35%
-
More than a year
22%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include helpful and efficient customer support from team members like Jasmin, Jenny, Chelle, Nick, and Francis. Customers appreciated the assistance they received in resolving integration and syncing issues with Shopify and Quickbooks. On the other hand, negative feedback highlighted issues with the new app version, such as missing features, sync problems, and difficulties with inventory stock level sync. Some users expressed frustration with the forced upgrade to the new app and the lack of functionality compared to the previous version. Overall, the app seems to have a strong support team but faces challenges with the new version's performance and features.
Highlights
Review RSS Feed
All reviews
Jan. 29, 2026
Had an issue with syncing the invoices from my Shopify store to my Quickbooks Online. Got on a chat with Francis and he was extremely helpful and quick to answer. Really nice to talk too and thorough in explaining the solutions. Great service from Francis!
Jan. 29, 2026
I woke up this morning with a heavy load on my shoulder because of a problem I could not solve In my Quickbook connector. But thanks to Francis, now I feel a whole lot better. Now I know that we have good support and I won't wait so long to ask for help. Thanks again Francis
Jan. 28, 2026
Waiting time for the chat is really wrong but JASMIN was helpful. They do not support inventory stock level sync anymore. That is terrible. Make it as the previous version. new app is the worst. 2 stars are just for JASMIN.
Jan. 27, 2026
We needed some assistance with the integration and Jenny was a huge support! She was super patient and walked us through the process. These automations will help save countless manual hours!
Jan. 27, 2026
Works great! Had one issue which was my own fault but Chelle help with tech support and was easy to deal with.
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