QuickBooks Online for Shopify

QuickBooks Online

Sync your sales channel with QuickBooks Online

Developer
View on App Store

Rating

4.8

feedback

3,019

Reviews

chart

#70

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    15%
  • Less than a month
    22%
  • Less than a year
    35%
  • More than a year
    23%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the exceptional customer service provided by the support team. Customers appreciate the quick resolution of issues, helpfulness, and efficiency of the support staff, particularly mentioning names like Sherwin, Jasmin, Nick, Chelle, Jenny, Jebran, and Francis. The support team is commended for assisting with syncing problems, troubleshooting, reverting to older versions of the app, and guiding users through the integration process. However, there are some negative reviews regarding the new app version, mentioning issues like syncing errors, lack of user-friendliness, and functionality problems. Customers express frustration with the new connector breaking integrations and causing difficulties in syncing transactions.

Highlights

Exceptional customer service and quick issue resolution
Positive feedback for support team members (Sherwin, Jasmin, Nick, Chelle, Jenny, Jebran, Francis)
Negative feedback on the new app version causing syncing errors and functionality problems
Appreciation for assistance with syncing problems and troubleshooting
Frustration with the lack of user-friendliness and issues with the new connector

Rating Breakdown

  • 5
    92% (2,764 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (44 ratings)

Reviews with Text

  • 100% (3,014)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 19, 2026

We love it! Working well on our end.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2026

Sherwin was really helpful and patient with us.

Store

Gorampe

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

Rods was great to deal with, helped me fix my connection issues and even broke the steps down more when i had difficulty understanding

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

March 19, 2026

Nick was very helpful when I came across issues with this integration.

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

March 19, 2026

This has not worked since 22nd January

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, our team of integration experts have reached out to you directly to assist. If you have any further questions, please let us know via [email protected].

All reviews

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