All reviews

Rating Breakdown

  • 5
    93% (2,659 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,862)
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5 / 5 Share

May 9, 2022

I have just started using Quickbooks with Shopify and Dean at Quickbooks managed to help me link my two Shopify sites with Quickbooks very easily and promptly. Great service.

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2022

I struggled with figuring out some details and then hopped on a chat with Lori. Lori was incredibly helpful, efficient, and able to help me with all my (existing) issues!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2022

ROM was fantastic. I had some sync issues that he resolved within seconds. Very responsive. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2022

Works well, does what it needs to and Rom in customer support was very helpful in sorting out the issues I had.

Using app

2 days

Total reviews

2

Average rating

4.0

5 / 5 Share

May 5, 2022

I had an excellent experience trying to Synch my Shopify with QBO. Sherwin, my assistant, was highly knowledgeable and stuck with me until everything was solidified and locked in. Can't praise Sherwin enough. Great app & greater Support!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2022

Lori was great! Patienlty guided me and helped me with the problem I had. I definitely recommend it

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2022

Great service support with ROM! Very quick and to the point, he helped me get through some issues I had been having for a while.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 3, 2022

I logged in to get help for my QBO account and I was connected with Sherwin who was super helpful. He helped me set up a clearing account and helped me clear out the error messages I was getting. What a relief to have that done. Thanks to Sherwin!!!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2022

Vincent provided amazing customer support, answering my questions and offering advice. He was very professional and helpful. Great chat function.

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2022

Ben was very helpful!! App works great, a little slow but most apps on shopify are. So its hard to fault for that.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2022

Had trouble integrating shopify and quickbooks, Karol assisted and there was nothing that was to much trouble. Without her help i'd have probably given up. Thanks again!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2022

Great support from Ben. We are working out the kinks on the app the the support is great! Ben was knowledgeable and responsive and fixed our issue quickly.

Using app

About 1 month

Total reviews

6

Average rating

4.8

5 / 5 Share

April 27, 2022

So far, the app is working as intended and Customer Support has been great! Thanks Ben for all your help!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 26, 2022

Sherwin knew the solutions to my app questions immediately. Couldn't be more satisfied with his service.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2022

Works very well and there have no hiccups. Customer Service is always helpful. I spoke with Sherwin today and was able to resolve my issue within a couple minutes.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

May 9, 2022

ROM has amazing patience he helped me in resolving my syncing issues! He explained everything well and was so nice !!!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

The app works well enough for what we need. Nick was very helpful and responsive. There are some bulk updating features that would be nice to have but not a huge deal. When I have used the chat feature to get some help they have always been very helpful. Vincent worked with me for a long time to fix my mapping and product issues. The app is all setup but it is good to know that if I need help they will have someone there to help me with all of my questions.

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 25, 2022

I was having syncing issues and couldn't pinpoint where the error was coming from. Dean was able to pinpoint the error and give clear instructions on how to fix. Once we fixed the first error we realized there was a second error and got that fixed as well. Quick and helpful service. I was back up and running in about 15 min

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2022

I was having trouble syncing my Sales data to Quickbooks but thanks to Sherwin from customer support i was able to sync my data easily and was guided with the process every step of the way. i think their customer support is brilliant, very quick responses from sherwin and on point. Thank you So much!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2022

Rom was so helpful this morning. Whenever I have a problem, the customer support is always amazing! Thank you Rom, you made my Monday!!!!!!!!!!

Using app

2 months

Total reviews

3

Average rating

5.0