All reviews

Rating Breakdown

  • 5
    91% (2,790 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (17 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,048)
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5 / 5 Share

July 8, 2022

We had an issue with duplicate transaction fees being applied (which was our own fault due to setting things up the wrong way). Erwin, the chat advisor was amazing and helped me with all my questions and even changed the relevant settings on our behalf! Now everything works absolutely perfectly! Thank you so much Erwin!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

Great integration app that does the job. Their customer support is excellent - I have dealt with David on a few occasions when I have gotten stuck and he has always been able to fix things for me. Brilliant service David!!!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2022

Sherwin was fantastic in helping me through this process! Talked me through the whole thing, very knowledgeable person, definitely recommend!

Store

Aqneeq

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2022

Ronnie was incredible. Solved my issue within minutes. This app integration is very helpful and makes things easy for us.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 5, 2022

I tried to use this app but due to inventory limitations i couldn't. However, Sherwin was very supportive and helpful. best customer service.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2022

The Quickbooks connector support service is very efficient. I really appreciated the support from Rom. Very professional. King of patience.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2023

Thank you Karol for the unparalleled support. My issue was fixed in no-time and I can focus back on my business.

Store

Cam2

Using app

9 months

Total reviews

4

Average rating

4.0

5 / 5 Share

June 21, 2025

5 Huge thanks to Ben for helping to resolve an issue for me, it's been driving me nuts for a while now and I should have asked for help in the first place, as Ben was able to resolve it within about 30 seconds! 10/10 service, thank you :) Updating 6 months on to add a big thanks to Rafael who helped me with syncing new products to QB - very fast and concise service!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2022

SHERWIN, was very professional and helped me a lot with the sync about my company quickbooks x shopify. Very pleased

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Ap works well and syncs nicely. Had a great experience resolving syncing old sales that Ronnie solved in two minutes. Normally app help desks are a bit hit or miss, but this was on the money. Had a second issue, this time Rom helped just as well. Great service. Second time around, Vincent helped. Sorted super quickly once again. Effortless.

Using app

8 months

Total reviews

7

Average rating

3.6

5 / 5 Share

July 1, 2022

Great customer service - help was fast and thorough. Rom's help was fantastic! I wasn't able to sync bundles was the only downfall.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2022

Rom was the best! He was extremely helpful and patient with me. I used this to sync my shopify with OneSass. Using this app made it quick and easy.

Using app

3 months

Total reviews

6

Average rating

2.7

5 / 5 Share

June 29, 2022

I needed help connecting my QB account with Shopify and couldn't be more pleased with the helpdesk service from Ben. I am in no way a business person or accountant, but Ben helped me with every question I had to do with set-up and each option I could take. I couldn't give more praise to QB's customer service team. 10/10.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

Still new to this, trying to figure everything out but the service is excellent, i've had to use the Chat 2-3 times and every time its been so helpful ! BEN today was so helpful and also very patient ! Thank you

Store

Shoosh

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2022

This app is the best way to get your orders and products connected to Quickbooks. Very easy to setup and the support is excellent. Specific thank you to Dean for helping me out.

Using app

13 days

Total reviews

4

Average rating

4.5

5 / 5 Share

June 28, 2022

Overall app works well. Customer service is exceptional - I had an issue understanding how to reconcile sales with deposits, Sherwin explained how it all worked, what I needed to do to fix it, and went ahead and actually did it for me while we spoke. Excellent work!

Store

Byson

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2022

Great App, syncs transactions to QuickBooks. Took some set up but Sherwin was extremely helpful and solved any issues and explained well exactly what needed to happen.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2022

Sherwin took care of my issue right away without hesitation. I need to have an invoice resynced to QBO and Sherwin quickly gathered the info needed to resubmit the invoice.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2022

I was having some issues with my sales showing up as paid in quickbooks and Troy was very helpful and quickly helped me fix the issue.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

This app is great to sync data from Shopify to Quickbooks for free!! Before we came across this app we were using a restricted app, I am glad we came across this. I had a query and Rafael was really helpful in resolving that. Thanks Rafael.

Store

PCASkin

Using app

8 months

Total reviews

3

Average rating

5.0