All reviews

Rating Breakdown

  • 5
    92% (2,747 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 100% (2,988)
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5 / 5 Share

April 20, 2022

Rom answered all my questions and was very helpful. Rom walked me through the steps I needed in order to properly have my shopify and quickbook invoicing connected.

Store

KUM-USA

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

The app was easy to set up, especially with the available online help. Vincent was very helpful during our chat.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

Dean was so helpful with the set up questions I had. He shared screen shots to assist me through the process. I so appreciate his patience and assistance.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Sherwin & Nick were super helpful! If I had any questions about the integration process when I was going through it - Sherwin was quick to answer with detailed instructions. It was an easy process from start to finish. 'Great Customer Service'

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

Fantastic customer support! My setup had an error on my part, but through the customer support chat the agent Rom, they quickly and easily guided me to correcting the issue. Great experience!

Store

CHAYLE

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

I was struggling a lot setting up the app and Troy was amazingly helpful in getting me set up. This is definitely one of the best customer service experiences I have ever had, highly recommend!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

Ronnie is wonderful and answered all of my questions! I definitely recommend using this app and seeking out their customer service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

I had a lot of issues with my initial qb setup and Ronnie was able to take care of it in minutes. I'm very happy with the support received.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

Rom from QBO was extremely patient and helpful as I was having issues sync my orders. Despite my broken English he was great and took the time to explain and help me with everything I need. Thank you Rom !

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2022

Customer support is crazy good! moved over from Xero and cant be happier. Thanks to @Dean for the invaluable assistance.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2022

Lori @ QB Connector was a great help on helping me with syncing and payment issues. She was responsive, thorough and patient. Could not have done it without her! Ben @ QB Connector was extremely patient and thorough helping me navigate through the Connector dashboard. Thanks Ben for making my day!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2022

I just used the app for the first time. Had some issues with a duplicate account (this was my own fault) and syncing to my shopify store. Used the chat and was being assisted by Sherwin with in minutes. Very helpful, fixed my issued right away as well as took care of the extra account. He was very east to chat with and easy to understand. Thanks for the great service Sherwin!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2022

Benielle offered great service! I would use this app and recommend it to others for easy connection of shopify to quickbooks

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 14, 2022

ROM did a phenomenal job with Shopify orders sync. It was a great help. I would love to have him again.

Using app

27 days

Total reviews

7

Average rating

3.9

5 / 5 Share

April 14, 2022

Benielle was so helpful when i reached out to customer support was exceptionally helpful in helping me connect QBO & Shopify - He was professional and patient with me. Thank you!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2022

Our company uses this app to sell our NA beer online. There have definitely been some bumps along the way getting it all worked out, but the support staff is awesome! Always able to fix our problems and very little wait time. Benielle helped me today and was able to address the issues, help me fix them, and get things back to normal quickly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2022

We start using the app and were very happy with it. Once it's correctly set, it helps reduce our workload. Great customer service!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2022

I enjoy using this software. Great support services, especially SHERWIN's support service, solved every issue l reported.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2022

Amazing support! Vincent was so fast and so helpful! Took care of the issue right away! Highly recommended!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2022

The app works great and Vincent was very helpful with assisting me with my issues. Response was quick and knowledgable!

Store

ZENZII

Using app

10 months

Total reviews

1

Average rating

5.0