All reviews

Rating Breakdown

  • 5
    93% (2,661 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,864)
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5 / 5 Share

Feb. 28, 2022

Nice, everything sync automatically. I had a sync problem but in a few minutes, the support agent Dean resolved it. Thanks

Store

Florina

Using app

28 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 27, 2022

Outstanding customer service. Struggled getting my configuration just right. Connected with Ronnie, and had it all figured out in no time.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

App works great and customer service is awesome. I've had some sync issues but Sherwin solved my problem quickly.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

We used the QBO Connector app to sync our Client's Shopify store with their QBO account. Ben assisted us where we had difficulty with syncing our transactions from Shopify. He was patient, helpful, professional. Thank you Ben.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

It may seem a bit daunting at first but it works great. I had a complex issue to resolved and I worked with Dean via tech support chat. He was outstanding and helped me diagnose and resolve the issue plus helped me to optimize the settings even more.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Work very well! I had a hard time to set up with shopify at first as this is my first time in QBO but Sherwin was very helpful, now everything work flawlesly!

Using app

About 4 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 22, 2022

I ran into some sync errors but Clarisse was able to help me. She was very knowledgeable and friendly, and stayed with me until the issue was resolved. Thank you very much Clarisse!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

I've been using the connector for about a year now, there are some setup and configuration settings that you need to get right, otherwise there can be issues later on. I'm going over all of the 2021 transactions and because I didn't have some settings correct I had a lot of sync issues. I use d the live chat feature within the connector and got plenty of help setting everything up correctly. In particular, I had help from Benielle, who walked me through each step in the setup process, helped me sync everything to QBO, and waited patiently until everything was working properly. I couldn't have asked for better support.

Using app

11 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 22, 2022

I use the payout mode for each of my 4 stores. I setup a new sales channel in quickbooks to match the shopify store where my payout was coming from, that way I can keep track of which shopify payout matches each entry in quickbooks. Highly recommend using their chat system, they can access your quickbooks and help with configuration in real time. Vincent helped me A LOT, I saved SO MUCH TIME!!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Lori and Clarisse quickly and efficiently helped with any of my concerns-these guys are great! I would recommend this product

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Rominick was very quick and helpful with resolving my issues. Connector is great syncs everything perfectly.

Store

Famco

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

I'm just starting with the app, but if it's as good as the support service I'll be very happy. Rominick helped me through the set up and answered all my questions patiently, despite my cluelessness. Best support I've had from anywhere in a long time.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Super good Apps. save time and easy to track. will recommend to others. Customer services Ronnie super nice too.

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

I haven't fully integrated the app just yet, but the customer service I received from Dean was so helpful and he answered all my questions. Thanks!

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Excellent customer service. Sherwin was helpful and patient as I set up the specifics for our new account. I look forward to seeing how this app works for us, but I am confident if we have any questions, we can reach out to customer service w no issues to connect.

Store

Quavaro

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

I'm new to the app however so far it appears to be very efficient and is functioning as advertised. Recently I encountered an issue more related to my learning curve and was fortunate to have Clarissa's assistance in resolving the issue.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

Seems fairly straight-forward to configure—even for a QuickBooks rookie! Ronnie provided quick support with a question that I had and got me all fixed up in less than 5 minutes!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

Paul helped me sync some older transactions that I don't have to manually enter now. Quick and helpful service!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

It's hard to find any help online these days if something doesn't work right. Clarisse was a god send!! She fixed all my errors very quickly and everything was up and running in no time. Loving it!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

Great service! Rominick helps me fix the technical issues and also accounting issues quickly. Very helpful and nice!

Using app

6 months

Total reviews

2

Average rating

5.0