All reviews

Rating Breakdown

  • 5
    93% (2,661 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,864)
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5 / 5 Share

Feb. 2, 2022

The app is brilliant and I cannot recommend the customer service team enough. I had some queries and Sherwin the agent I was dealing with could not have been more helpful. Solved all my problems and made the whole process so straight forward.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

This App is very user-friendly and when I did have an issue Rominick helped me very quickly to resolve the issue 10/10!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

There are a lot of apps that claim to do this job and I found this one after a prior one stopped working. It was very easy to configure and run. Works a treat. Only issue to be aware off. No bundle support but they are super clear on this. Rominick helped me with an issue recently and the speed and ease of support was fantastic. All in all a very happy customer.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Was a little overwhelmed with the synch and how it would look, Dean was very patient and helped me out a ton

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

I used this ap to integrate Shopify with QB. The tool is excellent and, SHERWIN, the CSR was very helpful. He was patient and explained the different steps to fix errors very clearly. Highly recommend.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Had a small sync error. Contacted chat and had it fixed in a few mins. Benielle was amazing and efficient; knew exactly what to do.

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

We had some sync issues and Rominick was there to help via chat. he resolved our issues and got things syncing nicely :)

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Agent Vincent was walking me through the integration and providing tremendous help and patience. Excellent customer service with very accurate assistance. Glad to be using!

Using app

About 5 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

I was sceptical about how the app would work based on a previous failed app by another vendor. Troy and Vincent were a huge help in easing my nerves and assisting with the installation.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Benielle was very helpful in getting some initial set up going. Even noticed an error we made and corrected the error to help prevent some future headaches!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

We use this app to sync our Shopify store with Quickbooks for Bookkeeping. I've had a very difficult time getting the sync to happen, going back and forth between the two changing various information. Benielle (through chat support) immediately knew what to do and began working on getting the info to sync. We're talking hundreds of transactions. Can't thank her enough.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Had an issue with the integration set up and was able to get help right away from Sherwin! They were super helpful.

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

OMG, this app is absolute AMAZING and VINCENT has been the best tech support ever. I worked with Vincent with historical data. I was worried about pulling sales from 2021 to today and Vincent made it possible, he was an extraordinary help and helped me getting everything ready for sales tax purpose!!!! I recommend this app and if you are not sure on how to sync the data you can chat with the QB experts and the will help you get thru it. I use Shopify and Quickbooks online, both are amazing!!!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

I worked with Rominick to address an issue with historical data. I was worried it wouldn't work but he was a big help and helped me get my sync up to date!.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Rominick was very helpful in assisting me to get my system to synchronise automatically. Thanks for the good service Rominick !

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2022

Karol provided excellent support over Chat helping me solve a Connector issue. It took less than 5 minutes!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Lori was very helpful today! I am using this app for the first time. Looking forward to work with it

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Sherwin is the best person I have ever dealt with. didnt send me links sent me screen shots with exactly what to do and walked me through it step by step. Thank you again.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Lori was very helpful! I needed extra help syncing previous orders and she was able to guide me through it easily. I appreciate her very much.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Rominic helped me quickly and efficiently. I love the help section of this application. Thank you so much

Using app

3 months

Total reviews

2

Average rating

5.0