QuickBooks Online

App works great, and customer service is very good. Chelle is awesome and very helpful

My experience with my customer support assistant, Chelle, was terrific. It was very helpful and informative. Thank you.

The support was a great help and very patient with me. You may have to stay in the queue for a little bit but definitely was worth it since I got the help I needed. Jenny was awesome!

I was on the Connector website trying to resolve a sync error when Sherwin initiated a chat offering customer support. I was very skeptical that they'd be able to help, but he was quickly able to connect the Shopify SKU with the QBO SKU to resolve the error.

Sherwin was super helpful and got the syncing issue fixed quickly. Very happy : )

Fantastic service every time I have looked for support. Thank you

We've been using this app for a while now and it's saved us so much time reconciling our accounts. We recently had an issue with migrating to the latest version but Rods in customer service addressed the issue very promptly and knew exactly what was needed to get us sorted. Highly recommend.

I needed help with syncing Shopify with QBO, and Chelle was super professional and solved my problem very quickly. Really appreciate the fast and helpful support!

Rod was super helpful & helped with everything i had problems with ..5 stars from me

The support through Live chat (Sherwin) was excellent. so much quicker to resolve the connector issues with a few simple steps

I was having issues and Sherwin walked me through step by step and ensured everything was working properly again. I am very happy with the support and knowledge shown by Sherwin.

Working through some bugs in the app for our needs, but Jijii has been great to work with thus far. We are just used to the old connector.

I was having issues with the Shopify app but Jasmin was very helpful in assisting me to resolve these issues, I'm very happy, thank you

Jasmin from the QuickBooks Shopify app support team was extremely helpful. She responded quickly, explained everything clearly, and resolved my issue efficiently. Great support experience!

Was having issues with the app but Nick was a great help! Fast and easy!

Jenny was amazing and helped me understand the process

Francis was very helpful with my question about Shopify integration.

Nick was a huge help in resolving a syncing issue on my QBO account! He worked things out quickly and was very kind.

I had an issue with my QuickBooks account, and Sherwin was incredibly helpful from start to finish. He was patient, knowledgeable, and explained every step in a way that was easy to understand. What really stood out was his professionalism and willingness to go the extra mile to make sure my problem was completely resolved. Thanks to Sherwin, I feel confident using QuickBooks again. Highly recommend his support!

The app works great for us or has so far, when we had a syncing issue due to some incomplete fields that I hadn't set up initially, I got a very simple walkthrough and explanation of what was wrong and how to fix it. Sherwin was awesome at this and very nice to chat to on top of being helpful.