QuickBooks Online Global

Jan. 13, 2022

This app has synchronised my Shopify sales with Quickbooks online. Sherwin was a great support in helping me understand a rectifying my initial errors in the setup process.

Jan. 13, 2022

I had issues syncing my shopify and QBO, Sherwin helped with step by step instructions on how to resolve the issue and also gave me great insight on other things I can do with these two programs working together.

Jan. 12, 2022

Vincent at support was very patient and helpful! He was able to ask good questions and understand my needs while providing clear instruction with screenshots.

Jan. 27, 2022

We use the app to connect Shopify POS to QB. TROY at the support / help desk was really helpful and very accessible via the chat feature in fixing some syncing issues we had. He did it so quickly and cleared up our other issues that he saw before I had a chance to ask him to help with them as well! Had some follow up issues and CLARISSE cleared things up very quickly and showed a lot of patience in dealing with my issues! The Chat feature is really great and CLARISSE was very knowledgable about solving my issues Just had a chat with RONNIE. Super patient and helpful and great at explaining order flow vs payment workflow to me. I inadvertently caused an error in the sync process due to a change in the payout mapping that I made. RONNIE resolved my issue and really helped me to understand what the mapping meant. Very grateful to have RONNIE help me!

Jan. 12, 2022

Rominick was a huge help backdating my refunds! Great customer support and the app works great! Highly recommended!

Jan. 12, 2022

Thanks for the help Rafael ! It was simple and easy to communicate with you ! A direct answer to a small question I had about start-up. Thanks again!

Jan. 11, 2022

This app is easy to use and the support team is very good and the guide you and help you to make the connection easy. Specially Sherwin he was very helpful.

Jan. 11, 2022

Rafael helped me fix my problem right away. Fantastic service. I've just started using the app - so far it seems to be working very well. Much better than shopfiy to quickbooks integrations I've tried in the past. Rominick was also very helpful! He was quick and courteous and solved my issue promptly.

Jan. 11, 2022

Rominick helped me fix my issue within minutes. seamless experience. I recommend QuickBooks connector to everyone who needs a sync solution

Jan. 11, 2022

Had an issue when connecting shopify to quickbooks but Benielle was able to diagnose the issue and help me fix it!

Jan. 11, 2022

I was having an issue with an error code on syncing and Rominick was able to solve my issue quickly. Another error came up in the process and Rominick was able to solve that as well!

Jan. 11, 2022

Sherwin helped me this morning to correct all my workflows so that everything is running smoothly. He was polite, quick and very helpful.

Jan. 11, 2022

Thanks to Clarisse who was very helpful and assisted me in no time. I found the solution I needed to synchronize all my old orders.

Jan. 11, 2022

Best QB integration available! Support is also excellent, responsive and helpful! I asked a TON of questions, and Dean was patient and answered all my questions thoroughly. My one complaint is that orders sync over at full price with discounts applied to a separate account in QB. I would love to have it sync at the discounted price (for each product) so that I can monitor gross margin by product in QB (showing the net price that the product sells for).

Jan. 10, 2022

Ronnie was such a big help! I had no idea how to navigate the app and sync my past sales. He was such a lifesaver!

Jan. 14, 2022

UPDATE 1/14 - David was very helpful this morning with our shipping issue. Support for the app is always fast and thorough. Thanks again! Sherwin was helpful as usual when I need questions answered. I've been on with support multiple times and each time they are courteous and quick.

Jan. 10, 2022

I used this app for QBO integration from shopify - going from Desktop to QBO. During the process I worked with Dean and Lori - both of which were very helpful. The only additional thing I wish the app would sync is the charges from Shopify is the actual shipping cost and app fees charged by Shopify. I still have to manually enter in my shipping cost and cost for apps that Shopify bills me for.

Jan. 10, 2022

Integration was easy. I contacted Paul at customer support with a few questions. He was patient and kind. He helped me sync correctly. His customer service was above and beyond, and I appreciate it immensely.

Jan. 7, 2022

The integration with quickbooks is great and the customer support is really amazing. Sherwin was quick to help resolve our issues and provide guidance on how we could better utilise quickbooks

Jan. 24, 2023

This app continues to work wonderfully for us and on the rare occasion we have an issue customer support goes above and beyond. Ben was wonderful to work with and fixed our issue almost immediately. Fabulous support!