QuickBooks Online
All reviews
Works very well and there have no hiccups. Customer Service is always helpful. I spoke with Sherwin today and was able to resolve my issue within a couple minutes.
Ivy has amazing patience she helped me in resolving my syncing issues! She explained everything well and was so nice !!!
The app works well enough for what we need. Nick was very helpful and responsive. There are some bulk updating features that would be nice to have but not a huge deal. When I have used the chat feature to get some help they have always been very helpful. Vincent worked with me for a long time to fix my mapping and product issues. The app is all setup but it is good to know that if I need help they will have someone there to help me with all of my questions.
I was having syncing issues and couldn't pinpoint where the error was coming from. Dean was able to pinpoint the error and give clear instructions on how to fix. Once we fixed the first error we realized there was a second error and got that fixed as well. Quick and helpful service. I was back up and running in about 15 min
I was having trouble syncing my Sales data to Quickbooks but thanks to Sherwin from customer support i was able to sync my data easily and was guided with the process every step of the way. i think their customer support is brilliant, very quick responses from sherwin and on point. Thank you So much!!
Rom was so helpful this morning. Whenever I have a problem, the customer support is always amazing! Thank you Rom, you made my Monday!!!!!!!!!!
Really helped me isolate orders and import into QBO. Big thanks to my man Rom for help with integration.
The customer support Rep LORI was very helpful in resolving my problem. I can't believe she was very patient and answering all my questions. I can't ask for better service.
Rom answered all my questions and was very helpful. Rom walked me through the steps I needed in order to properly have my shopify and quickbook invoicing connected.
The app was easy to set up, especially with the available online help. Vincent was very helpful during our chat.
Dean was so helpful with the set up questions I had. He shared screen shots to assist me through the process. I so appreciate his patience and assistance.
Sherwin & Nick were super helpful! If I had any questions about the integration process when I was going through it - Sherwin was quick to answer with detailed instructions. It was an easy process from start to finish. 'Great Customer Service'
Fantastic customer support! My setup had an error on my part, but through the customer support chat the agent Rom, they quickly and easily guided me to correcting the issue. Great experience!
I was struggling a lot setting up the app and Troy was amazingly helpful in getting me set up. This is definitely one of the best customer service experiences I have ever had, highly recommend!
Ronnie is wonderful and answered all of my questions! I definitely recommend using this app and seeking out their customer service!
I had a lot of issues with my initial qb setup and Ronnie was able to take care of it in minutes. I'm very happy with the support received.
Rom from QBO was extremely patient and helpful as I was having issues sync my orders. Despite my broken English he was great and took the time to explain and help me with everything I need. Thank you Rom !
Customer support is crazy good! moved over from Xero and cant be happier. Thanks to @Dean for the invaluable assistance.
Lori @ QB Connector was a great help on helping me with syncing and payment issues. She was responsive, thorough and patient. Could not have done it without her! Ben @ QB Connector was extremely patient and thorough helping me navigate through the Connector dashboard. Thanks Ben for making my day!
I just used the app for the first time. Had some issues with a duplicate account (this was my own fault) and syncing to my shopify store. Used the chat and was being assisted by Sherwin with in minutes. Very helpful, fixed my issued right away as well as took care of the extra account. He was very east to chat with and easy to understand. Thanks for the great service Sherwin!
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