QuickBooks Online Global
Sync your sales channel with QuickBooks Online (Global Only)
Rating
4.9
feedback
2,868
chart
#160
All reviews
Jan. 6, 2022
Paul was great to help me figure out an issue where we accidentally deleted some already synced transactions. He was able to resync everything and get us back up and running. Great customer service! The QuickBooks Connector app is so convenient and makes the bookkeeping run a lot smoother.
Jan. 18, 2023
the support is amazing, i was putting of for so long setting up quick books because i thought it would be hard work, before i started i reached out to support and had the pleasure of dealing with Rom, an absolute credit to this company, he was very patient and stayed online until i was up and running, it was effortless. amazing service
Jan. 5, 2022
Setup wasn't too difficult. I started getting one error and Rominick on the chat helped me get through it immediately. Everything seems to be working fine now and automates our accounting for Shopify orders and inventory.
Dec. 21, 2022
I contacted support with a question at odd hours and was helped immediately by Ronnie. He quickly solved the problem and fixed it for me. I’ve had great support any time I’ve had any question. This continued on as I had another question. Sherman was very helpful and solved the issue quickly. I very much recommend this app.
Jan. 4, 2022
I contacted customer service to enquire and get help and Sherwin was fast and efficient and helped me with what I needed. If all of their customer service is as great as his I would 100% recommend.
Jan. 3, 2022
Ronnie - Good customer service! excellent and helping person!He was the only customer I was speaking to and got really fast replies .
Dec. 30, 2021
It's a very detailed sync app with lots of options. But the real difference was the customer service team. Vincent helped me out on a chat for an hour. He was the only customer I was speaking to and got really fast replies and he was very knowledgeable. He saved my time from reading all the instructions:)
Dec. 30, 2021
The app works perfect and Vincent in customer service was very helpful and polite. I highly recommend it, thank you!
Dec. 30, 2021
I just got setup with this app. I had a little trouble figuring out how to configure it and grab dates beyond the default setting, but David in customer service walked me through it and helped set me up. I'm excited to see how this integration will help me streamline my business!
Jan. 3, 2022
Lori from support helped me. She was very knowledgeable and understood what I needed. Answered all my questions. We shall see how the product works. Vincent, continued where Lori left. Again, support was superb. I do not think you can be synch ready without their help
Sept. 13, 2023
Updated 9/13/2023 - I have been trying to have a problem with syncing addressed for a little over a year. I have tried to get help, and no one has been able to get anywhere. Sherwin hit me up today when I was performing a manual sync and offered to fix the issue. OUTSTANDING customer service! I am merging Shopify and QBO. Some of the directions weren't as easy to use as I thought. Once I talked to Sherwin, every was crystal clear. Nothing beats great customer service.
Dec. 30, 2021
Vincent was a great help as I was getting started with integration. I was having trouble getting Shopify and QB to communicate but it is good to go now.
Dec. 29, 2021
Rominick was very helpful with all our questions about the app. I do recommend this app for easy reconciliation with QB
Dec. 29, 2021
Just started with this product and had a great experience with Rominick the online chat agent. Helped with a historical data sync and answered all of my questions quickly and patiently.
Dec. 29, 2021
This app has helped with the integration of QB and Shopify and saved the time of manually inputting invoices. There are some steps that need to be taken to ensure the merging is all done properly but they have a great support team that walks you through whatever you need help with. Rominick was a great help to getting me through the issues I was faced with.
Dec. 29, 2021
Sherwin has been amazing helping me set this all up! Best customer service! I highly reccomend him for support. He has talked to me all morning making sure everything was set up
Dec. 29, 2021
this app saved my life and sherwin was so supportive, super greatful and so happy that this app exist, will save us s much time
Dec. 28, 2021
I contacted support to help me resolve issues with the integration of my Shopify data into QuickBooks online. Rominick walked me through the process, resolved all the issues and helped me complete the integration. Although it required multiple steps, he walked me through them. I am very satisfied with the service.
Dec. 28, 2021
I uploaded this app to help me combine all my sales and payment fees from Shopify, I was having some trouble. Paul to the rescue. He helped me resolve my issue.
Dec. 28, 2021
Awesome team. David and Dean were a great help. Very informative, prompt and kind. I will no hesitate to reach out in the future.