QuickBooks Online

There's quite a lot to the app, but the support is first class. I've used their live chat twice, both times I've had quick replies and questions thoroughly answered by people who really know what they are talking about and understand the product. Today I spoke to Ben about a problem we were having with PayPal, he identified the issue and provided a solution, and set up a support ticket so I could share the solution with out book keeper. I can't see why you wouldn't use this app if you use QuickBooks, it makes life easier. *Update 5th October 2022 Just used the support chat again, David could not have been more helpful. He answered a question I had about multicurrency with clear instructions on how to change a setting in QuickBooks, then fixed a duplicate product we had managed to generate. Quick, clear and simple instructions. Really good.

Sherwin was extremely helpful he walked me through the whole integration step by step and made sure everything was working correctly. Never received such an amazing customer support!

Love the integration between Shopify and Quickbooks. Got stuck with the sync and Rom was amazing with the support. Sorted it out for me straight away!

Ben helped to resolve my issue quickly and efficiently. Very friendly and professional. Very quick to get through to him on the chat function.

David with Shopify Chat was a HUGE help when I got an error message saying I needed to map QB to Shopify. It was quick, easy and painless!

Great app to view your sale. Support agent BEN and ROM did a great job for onboarding. Highly recommend.....

Initial support was great, but once we encountered an area that required real technical support, they fell short. No one took ownership of the problem, and we went round and round in circles with no resolution. They lack a methodology for escalating issues. Therefore, if you have both D2C and B2B customers, their syncing tool cannot differentiate between them and place them in the correct accounts in QuickBooks.

I am new to the App but the App works great so far and the technical support is fabulous. Ben helped me to solve the problem in two minutes. I would recommend this App.

Easy to set up and use. Very detailed. Saving us a lot of time and manual entry. Strongly recommend!

Rom was very patient and helped me resolve my questions. I've always had good experiences with customer service from this app!

9/5 - Sherwin greatly assisted me when I accidentally deleted several of my Shopify entries that were sync'ed with Quickbooks online. Very professional and helpful! 8/31 - Ronnie provided excellent and fast customer service. Resolved my issue/questions within five minutes.

Brilliant advice yet again, this time from SHERWIN, cannot recommend enough - glad i installed this app

I have been helped out by Sherwin to solve some issues u have been facing. Amazing service! Many thanks.

Great little integration with fantastic support, Rom was especially helpful getting it set up for our store.

Great service from Ben at customer support he was very helpful and knew exactly how to help me. The service was quick and very efficient.

Ben was terrific. I needed to sync my Quiclbooks and my Shopify. I was stuck and not sure where to go. Ben walked me through all the steps and helped me fix all the errors I made. He was patient and professional. Ben is a great customer service person and I'm happy I got him to help me today.

I use this app to sync shopify sales data and payments into Quickbooks. I highly recommend connecting with one of their customer service agents via Chat to set it up. Paul was very knowledgeable, polite and walked me through the process of managing the sync. I was impressed.

This app was pretty easy to set up, but what has really set it apart is the customer service. We were getting a bunch of errors, and I was able to chat with David on the site. Not only did I not have to wait to talk to someone, David fixed my problem in under 10mins and got all of my orders synched again. I highly recommend this if you're a Quickbooks and Shopify user.

Very flexible. You can customize the setting however you want. Highly recommended for Shopify/QB users! Thanks to Sherwin!

Clarisse was AMAZING and helped me setup everything! :) I highly recommend the app and the service is A++++