All reviews

Rating Breakdown

  • 5
    91% (2,790 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (17 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,048)
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5 / 5 Share

March 7, 2022

Sherwin was very Helpful and was direct in the solutions given. He was very efficient and makes the Process easier.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2022

Sherwin was great with the support side of things. Sorted an issue I was having with the reporting of sales data in 2 minutes and did the work for me.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2022

I worked with ROM on syncing the app to QBO - so helpful and professional. And patient with all my questions. They took the time to explain not only how to do something, but why it happens and what the apps purpose is. I am grateful for ROM and their teaching methods.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2022

RONNIE is a life saver. I couldn't figure out what i did wrong with syncing my inventory between shopify and Quickbook online. He went above and beyond with his service and fixed it quickly and efficiently. Thank you!!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2022

Benielle was very helpful for me, helping me to integrate my account with QuickBooks. Also he helped me to retrieve past data from prior to my use of quick books.

Using app

19 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2022

Support is great. I was having an issue with my inventory syncing and Vincent resolved the issue within minutes.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2022

Ronnie was very helpful - set-up was a breeze and he helped me troubleshoot an issue with bringing in transactions in other currencies that were rounded.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2022

Clarisse was very helpful getting my imports to Quickbooks set up right! She explained things and helped determine what was best for my business!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Troy was FANTASTIC with helping us with our issues. Fixed them all, was super patient and understanding and explained everything clearly. THE BEST REP we have spoken to.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

The app is easy to use and syncs everything from our Shopify store to our QBO. I also received great support from the customer care team.

Using app

Over 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 28, 2022

Nice, everything sync automatically. I had a sync problem but in a few minutes, the support agent Dean resolved it. Thanks

Store

Florina

Using app

28 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 27, 2022

Outstanding customer service. Struggled getting my configuration just right. Connected with Ronnie, and had it all figured out in no time.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

App works great and customer service is awesome. I've had some sync issues but Sherwin solved my problem quickly.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

We used the QBO Connector app to sync our Client's Shopify store with their QBO account. Ben assisted us where we had difficulty with syncing our transactions from Shopify. He was patient, helpful, professional. Thank you Ben.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

It may seem a bit daunting at first but it works great. I had a complex issue to resolved and I worked with Dean via tech support chat. He was outstanding and helped me diagnose and resolve the issue plus helped me to optimize the settings even more.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Work very well! I had a hard time to set up with shopify at first as this is my first time in QBO but Sherwin was very helpful, now everything work flawlesly!

Using app

About 4 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 22, 2022

I ran into some sync errors but Clarisse was able to help me. She was very knowledgeable and friendly, and stayed with me until the issue was resolved. Thank you very much Clarisse!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

I've been using the connector for about a year now, there are some setup and configuration settings that you need to get right, otherwise there can be issues later on. I'm going over all of the 2021 transactions and because I didn't have some settings correct I had a lot of sync issues. I use d the live chat feature within the connector and got plenty of help setting everything up correctly. In particular, I had help from Benielle, who walked me through each step in the setup process, helped me sync everything to QBO, and waited patiently until everything was working properly. I couldn't have asked for better support.

Using app

11 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 22, 2022

I use the payout mode for each of my 4 stores. I setup a new sales channel in quickbooks to match the shopify store where my payout was coming from, that way I can keep track of which shopify payout matches each entry in quickbooks. Highly recommend using their chat system, they can access your quickbooks and help with configuration in real time. Vincent helped me A LOT, I saved SO MUCH TIME!!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Lori and Clarisse quickly and efficiently helped with any of my concerns-these guys are great! I would recommend this product

Using app

10 months

Total reviews

1

Average rating

5.0