All reviews

Rating Breakdown

  • 5
    92% (2,747 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 100% (2,988)
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5 / 5 Share

Jan. 11, 2022

Rominick helped me fix my issue within minutes. seamless experience. I recommend QuickBooks connector to everyone who needs a sync solution

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Had an issue when connecting shopify to quickbooks but Benielle was able to diagnose the issue and help me fix it!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

I was having an issue with an error code on syncing and Rominick was able to solve my issue quickly. Another error came up in the process and Rominick was able to solve that as well!

Store

Daysie

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Sherwin helped me this morning to correct all my workflows so that everything is running smoothly. He was polite, quick and very helpful.

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 11, 2022

Thanks to Clarisse who was very helpful and assisted me in no time. I found the solution I needed to synchronize all my old orders.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Best QB integration available! Support is also excellent, responsive and helpful! I asked a TON of questions, and Dean was patient and answered all my questions thoroughly. My one complaint is that orders sync over at full price with discounts applied to a separate account in QB. I would love to have it sync at the discounted price (for each product) so that I can monitor gross margin by product in QB (showing the net price that the product sells for).

Using app

12 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 10, 2022

Ronnie was such a big help! I had no idea how to navigate the app and sync my past sales. He was such a lifesaver!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

UPDATE 1/14 - David was very helpful this morning with our shipping issue. Support for the app is always fast and thorough. Thanks again! Sherwin was helpful as usual when I need questions answered. I've been on with support multiple times and each time they are courteous and quick.

Store

ViveCBD

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

I used this app for QBO integration from shopify - going from Desktop to QBO. During the process I worked with Dean and Lori - both of which were very helpful. The only additional thing I wish the app would sync is the charges from Shopify is the actual shipping cost and app fees charged by Shopify. I still have to manually enter in my shipping cost and cost for apps that Shopify bills me for.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Integration was easy. I contacted Paul at customer support with a few questions. He was patient and kind. He helped me sync correctly. His customer service was above and beyond, and I appreciate it immensely.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

The integration with quickbooks is great and the customer support is really amazing. Sherwin was quick to help resolve our issues and provide guidance on how we could better utilise quickbooks

Store

Ssunsu

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

This app continues to work wonderfully for us and on the rare occasion we have an issue customer support goes above and beyond. Ben was wonderful to work with and fixed our issue almost immediately. Fabulous support!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Rominick was so helpful with helping me address my account issue and offered fast service and the results were fast.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Sherwin was very helpful in helping us navigate the setup!!! Lots of patience answering all our questions and logged in to make adjustments to make sure its all set up correctly.

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Sherwin was very helpful in assisting me with the sync transfer of a large amount of data from my Shopify site that hadn't been transferring with the other program I had set up to use! Thanks for the help!

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Paul was great to help me figure out an issue where we accidentally deleted some already synced transactions. He was able to resync everything and get us back up and running. Great customer service! The QuickBooks Connector app is so convenient and makes the bookkeeping run a lot smoother.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

the support is amazing, i was putting of for so long setting up quick books because i thought it would be hard work, before i started i reached out to support and had the pleasure of dealing with Rom, an absolute credit to this company, he was very patient and stayed online until i was up and running, it was effortless. amazing service

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Setup wasn't too difficult. I started getting one error and Rominick on the chat helped me get through it immediately. Everything seems to be working fine now and automates our accounting for Shopify orders and inventory.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

I contacted support with a question at odd hours and was helped immediately by Ronnie. He quickly solved the problem and fixed it for me. I’ve had great support any time I’ve had any question. This continued on as I had another question. Sherman was very helpful and solved the issue quickly. I very much recommend this app.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

I contacted customer service to enquire and get help and Sherwin was fast and efficient and helped me with what I needed. If all of their customer service is as great as his I would 100% recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0