All reviews

Rating Breakdown

  • 5
    91% (2,790 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (17 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,048)
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5 / 5 Share

Feb. 4, 2022

Clarisse was the bomb. She helped me get everything up and running. Excited that this plug in is free for all QBO customers, too!

Using app

About 4 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

We are really happy with the software, and even happier with the quick and thorough chat support. Dean was able to help identify a syncing issue and quickly provide step-by-step guidance to resolve.

Store

Knocki

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

I did have some issues with the integration because of some duplicate skus on the Shopify end - which I wasn't aware of until of until I made the connection. Customer services was quick to respond and very helpful - thank you Troy

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

we new to this integration and Vincent was great help today in addition to the support team yesterday (Karol and the other guys) Really impressive

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

With some help from Vincent at OneSeas Support, we got this connector running smoothly and to Accrual Standard so all my reports come out right and Customer history is viewable from either app. Excellent product and great support! Just don't assume the default settings are good enough, dig in and ask questions! :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

The customer service saved me. We had so many account errors because we didn't know how to map things. Customer support got us rolling quick! Vincent was my guy. He did awesome!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2022

I have questions of some transactions, Lori was of great help. She show me how it works and how to solve the problem.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

We are using the Shopify / QBO integration to streamline recording online sales and expenditures. We did have some challenges initially getting operational - the online support team (Rafael) was quickly able to diagnose and resolve the issue.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

The app is brilliant and I cannot recommend the customer service team enough. I had some queries and Sherwin the agent I was dealing with could not have been more helpful. Solved all my problems and made the whole process so straight forward.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

This App is very user-friendly and when I did have an issue Rominick helped me very quickly to resolve the issue 10/10!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

There are a lot of apps that claim to do this job and I found this one after a prior one stopped working. It was very easy to configure and run. Works a treat. Only issue to be aware off. No bundle support but they are super clear on this. Rominick helped me with an issue recently and the speed and ease of support was fantastic. All in all a very happy customer.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Was a little overwhelmed with the synch and how it would look, Dean was very patient and helped me out a ton

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

I used this ap to integrate Shopify with QB. The tool is excellent and, SHERWIN, the CSR was very helpful. He was patient and explained the different steps to fix errors very clearly. Highly recommend.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Had a small sync error. Contacted chat and had it fixed in a few mins. Benielle was amazing and efficient; knew exactly what to do.

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

We had some sync issues and Rominick was there to help via chat. he resolved our issues and got things syncing nicely :)

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Agent Vincent was walking me through the integration and providing tremendous help and patience. Excellent customer service with very accurate assistance. Glad to be using!

Using app

About 5 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

I was sceptical about how the app would work based on a previous failed app by another vendor. Troy and Vincent were a huge help in easing my nerves and assisting with the installation.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Benielle was very helpful in getting some initial set up going. Even noticed an error we made and corrected the error to help prevent some future headaches!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

We use this app to sync our Shopify store with Quickbooks for Bookkeeping. I've had a very difficult time getting the sync to happen, going back and forth between the two changing various information. Benielle (through chat support) immediately knew what to do and began working on getting the info to sync. We're talking hundreds of transactions. Can't thank her enough.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Had an issue with the integration set up and was able to get help right away from Sherwin! They were super helpful.

Using app

23 minutes

Total reviews

2

Average rating

5.0