QuickBooks Online Global

Nov. 11, 2021

Been waiting for this app for a while. Now it is here and works a treat. Does what it says and with the help of Troy was able to quickly refine the configuration to iron out a few synch issues (not the app just the way I set up management of inventory). Really looking forward to saving lots of time.

Nov. 9, 2021

On first connecting the app, i had error messages. I contacted support and Clarisse helped really quickly with my sync errors. Brilliant, efficient service

Nov. 15, 2021

Troy was very helpful! Still some missing pieces to the puzzle but he got us all squared away for the most part!

March 27, 2024

Great customer service. Ronnie is a good helper. He helped me resolve my issue fast and kept the conversation positive. LORI all so helped me so well, she was very professional and very patient

Nov. 5, 2021

Had some trouble syncing PayPal payments, and David was super helpful! Quick and painless :) Thanks so much for making our day-to-day that much easier!

Nov. 2, 2021

Rominick provided simple and quick solution to my syncing challenge. Rominick explained the rational of the mapping issue to further my understanding. I greatly appreciated the help received.

Nov. 2, 2021

With the help of their support team (Karol), everything for the integration went really smooth and she provided me with all the info I needed :)

Nov. 1, 2021

I recently purchased a business and had historical Shopify data to sync with QuickBooks Online. Troy was extremely helpful (and fast!) at getting this all updated for me. I'm honestly very surprised given I attempted this at 10:30pm a night. Wasn't expecting a quick chat bot to actually be helpful :) Saved me a huge headache. Thanks, Troy!

Nov. 1, 2021

I use this app to link my Shopify store with QuickBooks Online (QBO). It works great. I do not have to enter in any information and it creates Sales Receipt or invoice in QBO. It really helps with making sure the customer information and products ordered are correct. There is no double entries as it creates a new customer if there is not one already with the same name. If I create a new product in Shopify it automatically creates a new product in QBO. I did have one issue with it syncing and the tech Sherwin was very helpful and took care of the issue right away. If I had any complaints, it would be that it has to sync with the Name of the customer and not the company or email address. You also can not change the name from FIRST LAST to LAST, FIRST. by doing so creates a new customer. You can not change the Display name in QBO. I do not say this is an issue with the app just an issue with the workflow from Shopify and QBO.

Nov. 1, 2021

Rafael was great with helping me set up the integration. Now lets see how well the app works for the future xD

Oct. 29, 2021

I've had some issues with getting pending orders to sync and other syncing errors, but reached out to support and Sherwin was able to help me troubleshoot the issue quickly. Thanks for the good support.

Oct. 28, 2021

Best customer service ever, Ronnie is an expert he is really helpful and spent a lot of time making sure we was ok with the app settings.

Oct. 26, 2021

Sherwin was very helpful! I had an issue with duplicate invoices and after adding a prefix they still didn't go through. Sherwin made some adjustments and was able to get them all loaded! Saved me so much time! Thanks again!

Oct. 26, 2021

Sherwin provided me with solutions to all my problems and was so patient and clear. He is one of the best customer service experiences I've ever had

Oct. 25, 2021

Probably one of the best customer service experiences I've had- Thank you Troy! I needed some advice on syncing the data from Shopify to QB and had run into some trouble with the selection I had made and resulting journal entries. Within a minute, Troy was available on the chat. He quickly understood my issue and provided detailed alternatives and ultimately an excellent recommendation. Within 10 minutes I had the answer I needed and was confident that it was the best setup for my business!

Oct. 25, 2021

Dean is the OneSaas Wizard who has magical powers. He can sense where and why I was stuck. He then patiently untie all the knots one by one. There were pages after pages of my errors. I was finally able to sync without any error. Not once did he drop the ball. OneSaas/Intuit is very lucky to have Dean as technical support. I would hire him in a heartbeat. Thank you Dean. Good job.

Oct. 19, 2021

vincent was very helpful. I was in a maze of confusion between QB and QB connector and Shopify and he guided me. THANK YOU!

Oct. 19, 2021

It works great and keep my finances organize ........................................................

Oct. 19, 2021

we had a great customer service experience . We spoke the a gentlemen named Sherwin and we has very helpful and very fast with providing my partner and i the information we needed. i would recommend anyone who is having trouble working through the site to use customer service. it's very helpful. The app is user friendly and and i have no complains

Aug. 16, 2022

Thank you,Lori! It was a simple problem but I couldn't seem to wrap my head around why a product from Quickbooks and Shopify were not syncing - they are now.