All reviews

Rating Breakdown

  • 5
    91% (2,792 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,051)
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5 / 5 Share

Jan. 31, 2022

We use this app to sync our Shopify store with Quickbooks for Bookkeeping. I've had a very difficult time getting the sync to happen, going back and forth between the two changing various information. Benielle (through chat support) immediately knew what to do and began working on getting the info to sync. We're talking hundreds of transactions. Can't thank her enough.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Had an issue with the integration set up and was able to get help right away from Sherwin! They were super helpful.

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

OMG, this app is absolute AMAZING and VINCENT has been the best tech support ever. I worked with Vincent with historical data. I was worried about pulling sales from 2021 to today and Vincent made it possible, he was an extraordinary help and helped me getting everything ready for sales tax purpose!!!! I recommend this app and if you are not sure on how to sync the data you can chat with the QB experts and the will help you get thru it. I use Shopify and Quickbooks online, both are amazing!!!

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

I worked with Rominick to address an issue with historical data. I was worried it wouldn't work but he was a big help and helped me get my sync up to date!.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Rominick was very helpful in assisting me to get my system to synchronise automatically. Thanks for the good service Rominick !

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Lori was very helpful today! I am using this app for the first time. Looking forward to work with it

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Sherwin is the best person I have ever dealt with. didnt send me links sent me screen shots with exactly what to do and walked me through it step by step. Thank you again.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Lori was very helpful! I needed extra help syncing previous orders and she was able to guide me through it easily. I appreciate her very much.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Rominic helped me quickly and efficiently. I love the help section of this application. Thank you so much

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Sherwin helped me quickly and efficiently. I love the help section of this application. Thank you so much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

So far I have had an amazing experience with this app. I found out about it this morning because of some major issues with the old app I was using not syncing orders correctly. I had a bunch of questions an Rominick at their customer service helped guide me through the account mapping (which is quite simple but it was good to have a helping hand) and he helped me back-sync orders for the whole of last year (skipping any duplicates) so I have been able to import all the missing orders, saving me hours and hours of time. Thank you Rominick!

Store

CLHEI

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

This is the best QuickBooks Connector app available. The customer service is spectacular as well. They always have the right answers and are ready to help. Sherwin was especially helpful.

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

Above and beyond support for helping me figure out how to transfer information to Quickbooks correctly. Use this app, you won't regret it. Sherwin was the best.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

Rominick was wonderful. I thought I had it all mapped correctly but I would have made a mess with our inventory - thank you Rominick for saving me hours of work

Using app

35 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

Set us is easy step by step. I had some questions and the chat feature immediately connected me with Rominick and he was quick and helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

I highly recommend reaching out to their tech support via the chat function. I was having an issue with how my orders were syncing to QBO, and Sherwin resolved the issue right away for me!! Thanks Sherwin :)

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

The setup was easy and smooth but I ran into a setup issue. I used the chat option to connect with Vincent. Vincent was patient and resourceful in helping lead me through the steps for a solution.

Using app

About 4 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 20, 2022

I had an issue that required some assistance. Sherwin answered my questions and actually fixed the problem for me. I only had to say what was wrong. Amazing service! The product works well because of that!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

J'apprécie la réactivité et l'efficacité du support, notamment de la personne qui m'a aidée sur le chat, Benielle :)

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

J'ai installée l'application et grâce au chat avec Rominick il m'a aidé a finaliser les erreurs d'intégration très facilement et rapidement. les ventes se sont bien synchronisé, à suivre pour le reste, mais j'ai l'impression que ca va me sauver beaucoup de temps.

Using app

36 minutes

Total reviews

1

Average rating

5.0