All reviews

Rating Breakdown

  • 5
    93% (2,662 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,865)
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5 / 5 Share

Oct. 18, 2021

QuickBooks Connector is a fantastic app. The detailed support we received to ensure accuracy of app was fantastic. Ronnie offered INCREDIBLE service and made sure everything was working for our business. Great app overall!

Store

SQUEAK

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Amazing App! I worked with Paul from technical support and in minutes we were resolving product linking issues. I would recommend this App for anyone connecting Shopify to Quickboooks

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

This is a great app to connect quickbooks. We had some issues with items not syncing and opened a chat with Vincent who corrected the problem on his side. We want to see some improvement in the app itself for syncing multiple locations. Right now everything is pulled in together. Overall its fantastic and saves us time. Most importantly, the support is good.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

Getting set up now.. but so far so good. Rominick was very helpful in the initial phase. Fingers crossed the rest goes smoothly! Had to chat back tonight and I got Ronnie... super helpful . So far loving the customer service

Store

Kix'ies

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

I installed this app last week to help sync my sales from Shopify to Quickbooks. I was missing 2-3 transactions so I contacted client service for help. Rominik was amazing and not in a harry to hang up and go to the next costumer. He stayed online until we fixed the problem. He's explanations were perfect and clear. I was able to fix everything with his help. I highly recommand this app to sync Shopify with QBO. Thanks again Rominik for making this chat so enjoyable!

Using app

3 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 18, 2021

While the app is confusing the chat support is awesome and very responsive! Rominick was great at helping me with my syncing errors. Fast and too the point my transactions were syncing in no time. Thank you Rominick.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

Rominick guided me patiently through a way of bringing my past orders from shopify to quickbooks and helped to work out some problems along the way. Thanks again

Store

mosevic

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

I really appreciated the help integrating Shopify to QB. Customer service was so helpful in assisting me through the live chat.

Using app

2 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 13, 2021

Rominick is the BEST customer service rep!!! So helpful and knowledgeable. Made the sync from Shopify to QBO a breeze.

Store

CLONEY

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

This app has been really useful. Special thanks to Vincent in Support for navigating us through the set up and the operation.

Using app

2 months

Total reviews

5

Average rating

3.2

5 / 5 Share

Oct. 20, 2021

I was having trouble with the initial sync between the app and QBO. I chatted with customer service rep Ronnie who was very helpful and even called me to make sure all my questions were answered. Thank you.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Just downloaded it and I can't believe it took me this long to find something that saves so much time! Thank you so much to Sherwin in customer support for walking me through the settings i needed to fix in order to get us up and running properly!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

This app syncs exactly advertised! Rominick was excellent with his support for my historical sync. Seamless and works great!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

This app is the best for syncing to QB online! And there customer service is top notch and super helpful when trying to sort of errors. Sherwin was so friendly and efficient with fixing my issues, would definitely recommend for anyone need to sync their sales into Quickbooks Online.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Thanks Ronnie for your help. Quick response from the team and good knowledge about the products in and out. Cheers

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Super service ! I had problem with my payments. Marck is very patient (as I'm not billingual) and make sur everything works ! Thank you Marck !

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 1, 2023

Sherwin is the bomb and was of great help with all of our questions. Definately will be using this app going forward it is great! additional review David, helped us again today, June 1, 2023 -> great and fast support! highly recommended team

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Their live chat support is awesome! Ronnie was able to help me update some SKUs with my inventory/Quickbooks to help me get a last minute invoice out.

Store

MLE

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 29, 2021

This app has been a great help to our wholesale website, and I have now added it for our retail site, with which, today, I was was ably assisted by Rafael, who was very patient, answered all my questions and resolved my issues. I do have one suggestion: please consider adding phone to your help options, especially with some screen sharing capability. It would save lots of time for all of us. Especially for those of us not thoroughly familiar with all the terminology, and hands-on visual and visible approach would go a long way.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2022

Quickbooks can be a scary app to understand, but the customer service is great! Especially with the help from Dean! No matter how many questions I asked or how silly it sounded, he was very patient and super helpful!

Using app

About 1 year

Total reviews

3

Average rating

5.0