QuickBooks Online
All reviews
Vincent, the customer service rep was BEYOND excellent in setting up my QuickBooks Connector so that my Shopify accounts would sync into my Quickbooks. As a new small business owner using the various Quickbooks integrations, I really couldn't have done it without his support. We spent nearly two hours troubleshooting various issues to get my accounts set up the way they need to be. A timesaver. A lifesaver. Thank you Vincent, from the bottom of my heart.
Clarisse was a superstar in getting our store integrated. She saved me hours of extra input, and hassle!
Connecting to my Quickbooks, I contacted the help and got Dean... saved me days of work and super friendly. 100 stars for Dean!
Vincent helped me through the integration process. He was very knowledgeable and helpful. He helped me set up the integration exactly how I wanted and was able to import transactions from a year ago. I wish I would have integrated a long time ago now that I see how much easier it will make my accounting process.
Clarisse was the bomb. She helped me get everything up and running. Excited that this plug in is free for all QBO customers, too!
We are really happy with the software, and even happier with the quick and thorough chat support. Dean was able to help identify a syncing issue and quickly provide step-by-step guidance to resolve.
I did have some issues with the integration because of some duplicate skus on the Shopify end - which I wasn't aware of until of until I made the connection. Customer services was quick to respond and very helpful - thank you Troy
With some help from Vincent at OneSeas Support, we got this connector running smoothly and to Accrual Standard so all my reports come out right and Customer history is viewable from either app. Excellent product and great support! Just don't assume the default settings are good enough, dig in and ask questions! :)
The customer service saved me. We had so many account errors because we didn't know how to map things. Customer support got us rolling quick! Vincent was my guy. He did awesome!
I have questions of some transactions, Lori was of great help. She show me how it works and how to solve the problem.
We are using the Shopify / QBO integration to streamline recording online sales and expenditures. We did have some challenges initially getting operational - the online support team (Rafael) was quickly able to diagnose and resolve the issue.
The app is brilliant and I cannot recommend the customer service team enough. I had some queries and Sherwin the agent I was dealing with could not have been more helpful. Solved all my problems and made the whole process so straight forward.
There are a lot of apps that claim to do this job and I found this one after a prior one stopped working. It was very easy to configure and run. Works a treat. Only issue to be aware off. No bundle support but they are super clear on this. Rominick helped me with an issue recently and the speed and ease of support was fantastic. All in all a very happy customer.
Was a little overwhelmed with the synch and how it would look, Dean was very patient and helped me out a ton
I used this ap to integrate Shopify with QB. The tool is excellent and, SHERWIN, the CSR was very helpful. He was patient and explained the different steps to fix errors very clearly. Highly recommend.
Had a small sync error. Contacted chat and had it fixed in a few mins. Benielle was amazing and efficient; knew exactly what to do.
We had some sync issues and Rominick was there to help via chat. he resolved our issues and got things syncing nicely :)
Agent Vincent was walking me through the integration and providing tremendous help and patience. Excellent customer service with very accurate assistance. Glad to be using!
I was sceptical about how the app would work based on a previous failed app by another vendor. Troy and Vincent were a huge help in easing my nerves and assisting with the installation.
Benielle was very helpful in getting some initial set up going. Even noticed an error we made and corrected the error to help prevent some future headaches!
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