All reviews

Rating Breakdown

  • 5
    91% (2,792 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,051)
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5 / 5 Share

Jan. 11, 2022

Best QB integration available! Support is also excellent, responsive and helpful! I asked a TON of questions, and Dean was patient and answered all my questions thoroughly. My one complaint is that orders sync over at full price with discounts applied to a separate account in QB. I would love to have it sync at the discounted price (for each product) so that I can monitor gross margin by product in QB (showing the net price that the product sells for).

Using app

12 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 10, 2022

Ronnie was such a big help! I had no idea how to navigate the app and sync my past sales. He was such a lifesaver!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

UPDATE 1/14 - David was very helpful this morning with our shipping issue. Support for the app is always fast and thorough. Thanks again! Sherwin was helpful as usual when I need questions answered. I've been on with support multiple times and each time they are courteous and quick.

Store

ViveCBD

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

I used this app for QBO integration from shopify - going from Desktop to QBO. During the process I worked with Dean and Lori - both of which were very helpful. The only additional thing I wish the app would sync is the charges from Shopify is the actual shipping cost and app fees charged by Shopify. I still have to manually enter in my shipping cost and cost for apps that Shopify bills me for.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Integration was easy. I contacted Paul at customer support with a few questions. He was patient and kind. He helped me sync correctly. His customer service was above and beyond, and I appreciate it immensely.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

The integration with quickbooks is great and the customer support is really amazing. Sherwin was quick to help resolve our issues and provide guidance on how we could better utilise quickbooks

Store

Ssunsu

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

This app continues to work wonderfully for us and on the rare occasion we have an issue customer support goes above and beyond. Ben was wonderful to work with and fixed our issue almost immediately. Fabulous support!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Rominick was so helpful with helping me address my account issue and offered fast service and the results were fast.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Sherwin was very helpful in helping us navigate the setup!!! Lots of patience answering all our questions and logged in to make adjustments to make sure its all set up correctly.

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Sherwin was very helpful in assisting me with the sync transfer of a large amount of data from my Shopify site that hadn't been transferring with the other program I had set up to use! Thanks for the help!

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Paul was great to help me figure out an issue where we accidentally deleted some already synced transactions. He was able to resync everything and get us back up and running. Great customer service! The QuickBooks Connector app is so convenient and makes the bookkeeping run a lot smoother.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

the support is amazing, i was putting of for so long setting up quick books because i thought it would be hard work, before i started i reached out to support and had the pleasure of dealing with Rom, an absolute credit to this company, he was very patient and stayed online until i was up and running, it was effortless. amazing service

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Setup wasn't too difficult. I started getting one error and Rominick on the chat helped me get through it immediately. Everything seems to be working fine now and automates our accounting for Shopify orders and inventory.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

I contacted support with a question at odd hours and was helped immediately by Ronnie. He quickly solved the problem and fixed it for me. I’ve had great support any time I’ve had any question. This continued on as I had another question. Sherman was very helpful and solved the issue quickly. I very much recommend this app.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

I contacted customer service to enquire and get help and Sherwin was fast and efficient and helped me with what I needed. If all of their customer service is as great as his I would 100% recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

Ronnie - Good customer service! excellent and helping person!He was the only customer I was speaking to and got really fast replies .

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

It's a very detailed sync app with lots of options. But the real difference was the customer service team. Vincent helped me out on a chat for an hour. He was the only customer I was speaking to and got really fast replies and he was very knowledgeable. He saved my time from reading all the instructions:)

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

The app works perfect and Vincent in customer service was very helpful and polite. I highly recommend it, thank you!

Using app

About 8 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 30, 2021

I just got setup with this app. I had a little trouble figuring out how to configure it and grab dates beyond the default setting, but David in customer service walked me through it and helped set me up. I'm excited to see how this integration will help me streamline my business!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

Lori from support helped me. She was very knowledgeable and understood what I needed. Answered all my questions. We shall see how the product works. Vincent, continued where Lori left. Again, support was superb. I do not think you can be synch ready without their help

Store

SAM.

Using app

4 days

Total reviews

10

Average rating

5.0