All reviews

Rating Breakdown

  • 5
    93% (2,659 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,862)
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5 / 5 Share

Sept. 8, 2021

I plan to use this app to save myself HOURS of typing out invoices manually. Karol helped me get everything set up, It took us a few hours, but we finally got it all done. Just some minor tax things to figure out, but that needs to be done through QBO anyway. My only minor pet peeve about set up, is that the tax rates don't get added after the subtotal, they get added to each item. So, when I want to edit the pricing, it doesn't automatically recalculate the tax. I'm sure I will be able to figure it out sooner or later. All in all, Karol helped me out huge and she made this as easy to install and set up as possible. Thanks so much!

Using app

About 3 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 8, 2021

Clarisse helped with a setup I had not configured properly. She was very knowledgeable about both QB and Shopify. Working perfectly now.

Using app

9 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

I just used their customer support for the first time, and I'm impressed. Clarisse was a great help.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

I have to say, I was not impressed at all after initial setup and was going to delete it, but after some perseverance and some help from Vincent at support, I am very happy and impressed now!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Rominick Rosero was a joy to talk to! So helpful and patient. I really appreciated working with him and was able to get all the information I needed! Great Job!

Using app

6 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 7, 2021

Very easy to integrate the systems together. I was very pleased with the customer service received through chat. He was very hands on and helped me with the integration and brought some interesting points to consider.

Store

seedme

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Sherwin was a great help. Really helpful and provided me with links to the information i need. Helped me sync my dad

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

Great app with lots of features and automations with great support like Vincent, he has been very helpful, with quick actions and solutions .

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2022

Sherwin is a genius. He was amazing. He helped me understand my needs better! He was so patient with me. He helped me a lot. Thank you! Today I have received some help from Lori and it was very Helpful Excellent support Thanks a lot

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

I was confused with how to configure the sync, but the tech support from Vincent using the chat function made it super easy. He even looked at what I had set up and helped me change some things to make sure everything will run smoothly.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

I had a problem to linked my sells, they didn't appear in QB and they help me, everything is now working! Very good service!!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

Rominick answered all my queries for the setting of this app. Very helpful and patience. The online chat is very helpful

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

Paul was absolutely amazing. He had patience and even got assistance when he didn't know the answer to one of my problems. Great customer service, patient and really wanted to know the best way to the root of my issue. Love this app and the people and the service behind it.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

The customer service I received from Ronnie was fantastic - I did not expect help right away, especially at 10pm! He helped resolve my synching issues, and did so quickly!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

I just wanted to take a moment to thank Rominick. I have been using this tool to sync my shopify orders with quickbooks for a year without any problems.. He took the time to go through steps I needed to accomplish by providing screenshots and highlighting. I am very appreciative of the time he saved me. He was very informative and professional.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

I have used this app for a different platform before and it was great to keep track of everything in only one place. Now I have switched to Shopify and it works even better. Customer service is always available to help us which makes a lot easier.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

This app will sync your sales and deposits from Shopify to Quickbooks very quickly. The set-up does not take that long and even if you make a few errors setting it up, the customer support is quick and excellent and will get it fixed for you. Shout out to Dean for his wonderful help!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

Great help and support from the app while doing the syncing by Karol, looking forward to seeing this working on our QBs and helping us do a better in our accounting! Thank you!

Using app

5 days

Total reviews

12

Average rating

4.2

5 / 5 Share

Sept. 29, 2022

Support with this app is top notch. Lori solved an error I was getting in no time. I appreciate the ease of assistance.

Using app

About 1 year

Total reviews

5

Average rating

3.4

5 / 5 Share

Aug. 27, 2021

The app is amazing, easy to use and very efficient. Tghe customer was outstanding. I dealt with Sherwin at the chat live/help center. The best customer care I've never had, really! THANK YOU SHERWIN!!!

Using app

6 months

Total reviews

2

Average rating

5.0