All reviews

Rating Breakdown

  • 5
    93% (2,661 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,864)
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5 / 5 Share

Sept. 29, 2022

Support with this app is top notch. Lori solved an error I was getting in no time. I appreciate the ease of assistance.

Using app

About 1 year

Total reviews

5

Average rating

3.4

5 / 5 Share

Aug. 27, 2021

The app is amazing, easy to use and very efficient. Tghe customer was outstanding. I dealt with Sherwin at the chat live/help center. The best customer care I've never had, really! THANK YOU SHERWIN!!!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Benielle has helped me to correctly synchronize my orders, so far I am delighted with the app, Thank You

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Rominick is the best. He helped me a lot guiding me through the App and setting up the Custom Transaction Number. Thanks!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

So far so good. Still need to test integration when site is live. Sherwin provided good support on chat. Thank you 1/18/2024 Had a problem with Shopify not syncing transactions with Quickbooks Online. Karol was on the chat instantly, and was a fantastic help, and fixed the problem within minutes. She also answered some other questions we had. Great Job Karol !!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Lori is the best. Our account was not linking correctly to QBO. With minimal hassle and maximum benefit, she adjusted the settings know we are up and running better than ever! Thanks Lori, I appreciate the time and knowledge which will save our firm hours of effort! Sherwin was awesome! Thank you, Our Shopify acct was not scyning to QB and you were able to help fix this as well as download the orders missing.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

We switched after have problems with other apps. The interface has been great but it would be helpful to have more detailed information for setting up. However, when I connected for help Sherwin was great at pinpointing the issue and making sure the fix was successful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Clarisse answered all my questions about getting the fees to integrate with Quickbooks. Super helpful app!! Saves me tons of time

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

Clarisse helped out tremendously getting it to work. Had 2 shopify stores and needed to sync both of them to QBO.

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Shopify by OneSaas is perfect for online businesses looking to manage their Shopify sales in QBO. It was a tad tricky getting set up but Vincent helped tremendously! Thank you!

Store

SNACTIV

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

Paul was extremely helpful. He helped me fix my issues in a matter of minutes, and even found other issues that I had not noticed. Absolutely first rate customer service.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Vincent was amazing! QuickBooks/OneSaas typically only syncs one month of transactions and I really wanted to go back to January 1st. Somehow he worked some magic and now I have all of my transactions in Quickbooks! He saved me hours and hours of manual entries and the headache of doing so, not to mention he was happy to do it! I can't thank him enough and I know come tax time it will make all the difference!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Rominick is really helpful!! Thanks so much for guiding me and helping me resolve some technical issues. Appreciate it!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Karol was really great in helping me get my syncs working beautifully and her service was excellent.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

Vincent was very helpful getting everything synced over and helping me understand the process. Highly recommend!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

I had multiple questions about how to sync my existing Shopify based business with QBO with OneSaas. Benielle was very patient and helpful in guiding me through the process. Thank you!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

Rafael helped me integrate my Shopify to QuickBooks so fast! His customer service was great! Thank you again!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

This app helped me sync my quickbooks online. When I needed help, Ronnie was online at midnight to easily solve my issue.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Customer service is great! Vincent helped me get things set up and answered all my questions for me.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Customer service was great. Ronnie helped me figure out how to connect my accountant asap. Definitely recommend

Using app

About 1 month

Total reviews

3

Average rating

5.0