QuickBooks Online

Nov. 22, 2021

Dean with Customer support was extremely helpful. It's not always easy to communicate via chat and Dean made it very easy. He made sure to check in with me when the time was getting long due to him looking up my issue. I appreciate customer service with patience and understanding. Thank you!

Nov. 22, 2021

I work fantastic, easy to set-up and the support from Lori to finish the set-up was very professionnal! Recommend!!

Nov. 9, 2022

I contacted support because I received error while attempting to sync. Lori was very resourceful and solved my issue within minutes. It was a pleasure communicating with her. Thank you Lori!

Nov. 18, 2021

This app has been great so far. I really like it. Great customer service! I had some issues with syncing. Sherwin helped me solve everything. I had some issues with syncing. Sherwin was very helpful and kind when assisting me.

Nov. 18, 2021

Sherwin knocked it out of the park! Thank you for all of your help! The app seems to be working great!

Nov. 15, 2021

Once I understood how it all flows together - I am really loving the app! Sherwin was very helpful and quick to resolve my questions!

Nov. 15, 2021

This app is saving me so much time, and the online chat help is actually helpful. My Customer Support person Sherwin hand held me through all the steps required to get my Shopify story synced up with Quickbooks. I only wish that I had taken the steps to do this from the get-go. Thank you Thank you Thank you!!!

Nov. 15, 2021

This connector is working great so far. I reached out to support to sync some of my older data and Troy was very helpful and quick. Would highly recommend it.

Nov. 14, 2021

Great integration with Shopify. Helps me manage all my inventory in one place. Had some issues with it, but Vincent was able to help me solve them in no time. Thank you!

Nov. 12, 2021

We had some issues with our QuickBooks integrations, but learned of this app. It's been a great change and while the configuration is a bit more specific compared to other solutions, it is worth it. Their support is very helpful as well! While testing a sync and then deleting my results inside QuickBooks (since the prefix was not what we wanted), I was unable to re-sync the order. I reached out via their online chat and Rafael was able to help me quickly and efficiently. Definitely would recommend!

Nov. 11, 2021

Been waiting for this app for a while. Now it is here and works a treat. Does what it says and with the help of Troy was able to quickly refine the configuration to iron out a few synch issues (not the app just the way I set up management of inventory). Really looking forward to saving lots of time.

Nov. 9, 2021

On first connecting the app, i had error messages. I contacted support and Clarisse helped really quickly with my sync errors. Brilliant, efficient service

Nov. 15, 2021

Troy was very helpful! Still some missing pieces to the puzzle but he got us all squared away for the most part!

Nov. 5, 2021

Had some trouble syncing PayPal payments, and David was super helpful! Quick and painless :) Thanks so much for making our day-to-day that much easier!

Nov. 2, 2021

Rominick provided simple and quick solution to my syncing challenge. Rominick explained the rational of the mapping issue to further my understanding. I greatly appreciated the help received.

Nov. 2, 2021

With the help of their support team (Karol), everything for the integration went really smooth and she provided me with all the info I needed :)

Nov. 1, 2021

I recently purchased a business and had historical Shopify data to sync with QuickBooks Online. Troy was extremely helpful (and fast!) at getting this all updated for me. I'm honestly very surprised given I attempted this at 10:30pm a night. Wasn't expecting a quick chat bot to actually be helpful :) Saved me a huge headache. Thanks, Troy!

Nov. 1, 2021

I use this app to link my Shopify store with QuickBooks Online (QBO). It works great. I do not have to enter in any information and it creates Sales Receipt or invoice in QBO. It really helps with making sure the customer information and products ordered are correct. There is no double entries as it creates a new customer if there is not one already with the same name. If I create a new product in Shopify it automatically creates a new product in QBO. I did have one issue with it syncing and the tech Sherwin was very helpful and took care of the issue right away. If I had any complaints, it would be that it has to sync with the Name of the customer and not the company or email address. You also can not change the name from FIRST LAST to LAST, FIRST. by doing so creates a new customer. You can not change the Display name in QBO. I do not say this is an issue with the app just an issue with the workflow from Shopify and QBO.

Nov. 1, 2021

Rafael was great with helping me set up the integration. Now lets see how well the app works for the future xD

Oct. 29, 2021

I've had some issues with getting pending orders to sync and other syncing errors, but reached out to support and Sherwin was able to help me troubleshoot the issue quickly. Thanks for the good support.