All reviews

Rating Breakdown

  • 5
    92% (2,747 ratings)
  • 4
    6% (181 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (41 ratings)

Reviews with Text

  • 100% (2,990)
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5 / 5 Share

Oct. 28, 2021

Best customer service ever, Ronnie is an expert he is really helpful and spent a lot of time making sure we was ok with the app settings.

Store

Fruve

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Sherwin was very helpful! I had an issue with duplicate invoices and after adding a prefix they still didn't go through. Sherwin made some adjustments and was able to get them all loaded! Saved me so much time! Thanks again!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Sherwin provided me with solutions to all my problems and was so patient and clear. He is one of the best customer service experiences I've ever had

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Probably one of the best customer service experiences I've had- Thank you Troy! I needed some advice on syncing the data from Shopify to QB and had run into some trouble with the selection I had made and resulting journal entries. Within a minute, Troy was available on the chat. He quickly understood my issue and provided detailed alternatives and ultimately an excellent recommendation. Within 10 minutes I had the answer I needed and was confident that it was the best setup for my business!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Dean is the OneSaas Wizard who has magical powers. He can sense where and why I was stuck. He then patiently untie all the knots one by one. There were pages after pages of my errors. I was finally able to sync without any error. Not once did he drop the ball. OneSaas/Intuit is very lucky to have Dean as technical support. I would hire him in a heartbeat. Thank you Dean. Good job.

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ECOSAM

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

vincent was very helpful. I was in a maze of confusion between QB and QB connector and Shopify and he guided me. THANK YOU!

Using app

1 day

Total reviews

19

Average rating

3.6

5 / 5 Share

Oct. 19, 2021

It works great and keep my finances organize ........................................................

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Thank you,Lori! It was a simple problem but I couldn't seem to wrap my head around why a product from Quickbooks and Shopify were not syncing - they are now.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

QuickBooks Connector is a fantastic app. The detailed support we received to ensure accuracy of app was fantastic. Ronnie offered INCREDIBLE service and made sure everything was working for our business. Great app overall!

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SQUEAK

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Amazing App! I worked with Paul from technical support and in minutes we were resolving product linking issues. I would recommend this App for anyone connecting Shopify to Quickboooks

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

This is a great app to connect quickbooks. We had some issues with items not syncing and opened a chat with Vincent who corrected the problem on his side. We want to see some improvement in the app itself for syncing multiple locations. Right now everything is pulled in together. Overall its fantastic and saves us time. Most importantly, the support is good.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

Getting set up now.. but so far so good. Rominick was very helpful in the initial phase. Fingers crossed the rest goes smoothly! Had to chat back tonight and I got Ronnie... super helpful . So far loving the customer service

Store

Kix'ies

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

I installed this app last week to help sync my sales from Shopify to Quickbooks. I was missing 2-3 transactions so I contacted client service for help. Rominik was amazing and not in a harry to hang up and go to the next costumer. He stayed online until we fixed the problem. He's explanations were perfect and clear. I was able to fix everything with his help. I highly recommand this app to sync Shopify with QBO. Thanks again Rominik for making this chat so enjoyable!

Using app

3 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 18, 2021

While the app is confusing the chat support is awesome and very responsive! Rominick was great at helping me with my syncing errors. Fast and too the point my transactions were syncing in no time. Thank you Rominick.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

Rominick guided me patiently through a way of bringing my past orders from shopify to quickbooks and helped to work out some problems along the way. Thanks again

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mosevic

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

I really appreciated the help integrating Shopify to QB. Customer service was so helpful in assisting me through the live chat.

Using app

2 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 13, 2021

Rominick is the BEST customer service rep!!! So helpful and knowledgeable. Made the sync from Shopify to QBO a breeze.

Store

CLONEY

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

This app has been really useful. Special thanks to Vincent in Support for navigating us through the set up and the operation.

Using app

2 months

Total reviews

5

Average rating

3.2

5 / 5 Share

Oct. 20, 2021

I was having trouble with the initial sync between the app and QBO. I chatted with customer service rep Ronnie who was very helpful and even called me to make sure all my questions were answered. Thank you.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Just downloaded it and I can't believe it took me this long to find something that saves so much time! Thank you so much to Sherwin in customer support for walking me through the settings i needed to fix in order to get us up and running properly!

Using app

About 1 hour

Total reviews

1

Average rating

5.0