QuickBooks Online

Dec. 3, 2021

Rafael has really helped a lot with my integrations between Shopify and QBO. He was very proficient and did an excellent job. Thank you again Rafael.

Dec. 2, 2021

Ronnie answered my question right away and went above and beyond to help me. I had a great experience!

Dec. 2, 2021

Amazing app, but more importantly amazing Support. Vincent helped me today address several issues with the configuration, super prompt service and in-depth knowledge!

Dec. 1, 2021

Dean saved my day! I was lost and he patiently sorted the sync issue then banished it forever. I am thrilled and greatly relieved. Highly recommend OneSass QuickBooks Connector for businesses using Shopify and for the customer service that helps it run so smooth.

Dec. 1, 2021

The connection between QBO and Shopify works well once it's set up right. Sherwin was able to fix connection issues very fast! Great support!

Nov. 30, 2021

Ronnie was awesome at helping me figure out how to get my Shopify/Quickbooks integration started. He sent me instructions for how to do a CSV export/import for all of my old sales prior to enabling the automation workflows.

Jan. 4, 2022

UPDATE 1/4/22: Rafael helped us with a follow-up issue and was extremely helpful. Thank you so much! Troy has been instrumental is resolving the issues we encountered after we went through the integration. I thought a workable solution might not be possible. I explained each issue to Troy and he handled the additional configurations from his end. There is one item I have to fix inside of Shopify, after which Troy told me to reach out and he could perform a refresh to finalize it. This worked out amazingly and in less than time than expected. Thanks again Troy!

Nov. 29, 2021

The product can be complicated to set up, the guide assumes you know accounting really well so you may want to get your accountant to help you set it up. I just wish they had the option to have screen sharing because that would saved us a TON of time sharing screenshots. It would be nice now that Intuit bought OneSass because there are times when having a QBO expert available would have made troubleshooting issues easier. If you run into problems with data imported you may need to get Transaction Pro app add-on because that's the only way you will be able to do bulk deletes of data that's imported. The support you get really depends on who answers your chat request, but usually, it's good. If you get DEAN then you have it made! He is amazing! Probably one of the best support people I've ever had the pleasure of working with. Thanks Dean!!!

Nov. 29, 2021

Karol is amazing and helped me figure out how to properly sync shopify and quickbooks. It was a little confused at first, but she asked the right questions to make sure it was properly set up.

Nov. 26, 2021

Vincent helped me with the integration. There were some errors that came up but he helped troubleshoot and resolve the issues. It is working! The real time support was very helpful. Vincent on their integration team was friendly and knowledgable.

Nov. 24, 2021

Needed customer support regarding VAT and Karol was so helpful in resolving my issue and answering my many questions about the software integration.

Nov. 23, 2021

This App saves me so much time! I had a few issues with the setup but Ronnie was extremely helpful and the issue was resolved momentarily! Great App and an amazing team!

March 24, 2022

The chat support for is the best I have ever experienced. Today David helped with some syncing issues. Issues resolved without headache.

Nov. 23, 2021

Love this app! Saves me so much time by syncing orders with Quickbooks online. Chat support is great

March 14, 2022

Great app, wouldn't live without it :D SHERWIN was a great help, very fast and clear. Excellent customer service. An app that I would really recommend to sync Shopify orders to Quickbooks. Good job!

Nov. 22, 2021

Dean with Customer support was extremely helpful. It's not always easy to communicate via chat and Dean made it very easy. He made sure to check in with me when the time was getting long due to him looking up my issue. I appreciate customer service with patience and understanding. Thank you!

Nov. 22, 2021

I work fantastic, easy to set-up and the support from Lori to finish the set-up was very professionnal! Recommend!!

Nov. 9, 2022

I contacted support because I received error while attempting to sync. Lori was very resourceful and solved my issue within minutes. It was a pleasure communicating with her. Thank you Lori!

Nov. 18, 2021

This app has been great so far. I really like it. Great customer service! I had some issues with syncing. Sherwin helped me solve everything. I had some issues with syncing. Sherwin was very helpful and kind when assisting me.

Nov. 18, 2021

Sherwin knocked it out of the park! Thank you for all of your help! The app seems to be working great!