All reviews

Rating Breakdown

  • 5
    93% (2,659 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,862)
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5 / 5 Share

Oct. 13, 2021

Works very well in syncing your orders and products. The customer service is great. One of the best free products i have seen. Sherwin at customer service was very helpful. Had some new sync issues and Ronnie solved them. He was very helpful

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2021

Paul at OneSaas helped me do more than the software was made to do and synced a year's worth of transactions for FREE. Worked better than other paid services out there.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2021

This is a great app and it has saved me tons of time adding my Shopify transactions to Quickbooks Online. The customer service from Hazel was amazing and she is very knowledgeable about the connection between One Saas and QBO. This is a very cool app! Definitely a must for all shop owners.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2021

This app has really eliminated a lot of manual entry for us. There have been a few hiccups with mapping to our products, that was a combination of our QBO data and the app. But we have been extremely pleased by the customer service/tech responses. Dean recently was able to quickly resolve an issue that should keep us on track moving forward.

Using app

4 months

Total reviews

4

Average rating

4.3

5 / 5 Share

July 13, 2021

Due to the transaction complexity of Shopify, it is not very easy to set up synchronisation. However, the support team of One SAAS is excellent. For instance, Dean has just supported us for about 1 hour and sorted our issues patiently. I also have to mention Marck, Karol, Vincent and Sherwin being there for us when needed. Great team. Expect to spend some time for the initial setup, and from there, you are good to do. Don't forget the other sync apps do not import individual orders. So this is the way to go!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2021

excellent support by Benielle, and truly the best integration , saved lot of manual work ... thank you so much

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2021

I chatted with a customer service rep named Paul and he was quick to answer all of my questions to ensure that I was setup correctly to sync data from Shopify to QB

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

They are always super helpful. Sherwin was talking to was even making me laugh! He assured me... 'not to worry, I am here' and said 'Let me go ahead and do the magic '. He was extremely quick with finding a solution and waited until I was finished doing what I needed to on my end, which took about 20 minutes! Thank you! Highly recommend. Had to contact customer service again today, August 30)! Spoke with Rominick... all the staff is super helpful and very courteous . This app works great!

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

July 9, 2021

Dean in customer support is the bomb.com - super helpful - and tactfully reminded me that reading the instructions is a great way to prevent overwriting my inventory QOH levels with all 0's... important Pro-tip there... :)

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2025

this was a life saving app. and the customer service impeccable and thank you Clarisse for your help thank you david you are the best. Nick is helpful he help me with my problem so fast and nick fixed thank you

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2021

Excellent service and pleasant experience with Paul. He is patient and extremely helpful. Guided me through the issues I had and completed a smooth transition.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2021

Ronnie was really great helping me with my issues! Thanks so much for making this easy and explaining things to me! :)

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

July 1, 2021

Paul really helped out with syncing everything and testing things out. Very fast, friendly and helpful customer service. Def recommend this app.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2021

I just installed the app and needed help getting everything synced. Sherwin was incredibly helpful. Superfast customer service and I am 100% happy so far. Thank you so much.

Store

PAWDEGA

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 30, 2021

Ronnie chatted with me like a champ. Solved my issue. I was trying to keep up with him. Very happy customer.

Store

Optimus

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2021

AMAZING! New to using Quickbooks the support received was phenomenal. Thank You Benielle for your help!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2023

Rominick was super helpful, and they concisely informed me how to resolve the issue I was having. Great support. Also, the ongoing support I've had by the team such as Ronnie has been fantastic, quick to resolve any issues and done with a smile :D

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2021

SHERWIN is a super star !!!!!!! well Done great service !!! was really impressed with the service !!!

Using app

About 1 hour

Total reviews

6

Average rating

4.3

5 / 5 Share

June 24, 2021

Sherwin was able help solve my error with assigning transaction to the wrong payment account. Thank you

Store

Z & Zee

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2021

Troy was able to find a solution to my duplicate order # issue by adding a prefix! Thinking out of the box & handled it fast!

Using app

3 months

Total reviews

1

Average rating

5.0