QuickBooks Online

Nov. 15, 2021

Once I understood how it all flows together - I am really loving the app! Sherwin was very helpful and quick to resolve my questions!

Nov. 15, 2021

This app is saving me so much time, and the online chat help is actually helpful. My Customer Support person Sherwin hand held me through all the steps required to get my Shopify story synced up with Quickbooks. I only wish that I had taken the steps to do this from the get-go. Thank you Thank you Thank you!!!

Nov. 15, 2021

This connector is working great so far. I reached out to support to sync some of my older data and Troy was very helpful and quick. Would highly recommend it.

Nov. 14, 2021

Great integration with Shopify. Helps me manage all my inventory in one place. Had some issues with it, but Vincent was able to help me solve them in no time. Thank you!

Nov. 12, 2021

We had some issues with our QuickBooks integrations, but learned of this app. It's been a great change and while the configuration is a bit more specific compared to other solutions, it is worth it. Their support is very helpful as well! While testing a sync and then deleting my results inside QuickBooks (since the prefix was not what we wanted), I was unable to re-sync the order. I reached out via their online chat and Rafael was able to help me quickly and efficiently. Definitely would recommend!

Nov. 11, 2021

Been waiting for this app for a while. Now it is here and works a treat. Does what it says and with the help of Troy was able to quickly refine the configuration to iron out a few synch issues (not the app just the way I set up management of inventory). Really looking forward to saving lots of time.

Nov. 9, 2021

On first connecting the app, i had error messages. I contacted support and Clarisse helped really quickly with my sync errors. Brilliant, efficient service

Nov. 15, 2021

Troy was very helpful! Still some missing pieces to the puzzle but he got us all squared away for the most part!

Nov. 5, 2021

Had some trouble syncing PayPal payments, and David was super helpful! Quick and painless :) Thanks so much for making our day-to-day that much easier!

Nov. 2, 2021

With the help of their support team (Karol), everything for the integration went really smooth and she provided me with all the info I needed :)

Nov. 1, 2021

I recently purchased a business and had historical Shopify data to sync with QuickBooks Online. Troy was extremely helpful (and fast!) at getting this all updated for me. I'm honestly very surprised given I attempted this at 10:30pm a night. Wasn't expecting a quick chat bot to actually be helpful :) Saved me a huge headache. Thanks, Troy!

Nov. 1, 2021

I use this app to link my Shopify store with QuickBooks Online (QBO). It works great. I do not have to enter in any information and it creates Sales Receipt or invoice in QBO. It really helps with making sure the customer information and products ordered are correct. There is no double entries as it creates a new customer if there is not one already with the same name. If I create a new product in Shopify it automatically creates a new product in QBO. I did have one issue with it syncing and the tech Sherwin was very helpful and took care of the issue right away. If I had any complaints, it would be that it has to sync with the Name of the customer and not the company or email address. You also can not change the name from FIRST LAST to LAST, FIRST. by doing so creates a new customer. You can not change the Display name in QBO. I do not say this is an issue with the app just an issue with the workflow from Shopify and QBO.

Nov. 1, 2021

Rafael was great with helping me set up the integration. Now lets see how well the app works for the future xD

Oct. 29, 2021

I've had some issues with getting pending orders to sync and other syncing errors, but reached out to support and Sherwin was able to help me troubleshoot the issue quickly. Thanks for the good support.

Oct. 28, 2021

Best customer service ever, Ronnie is an expert he is really helpful and spent a lot of time making sure we was ok with the app settings.

Oct. 26, 2021

Sherwin was very helpful! I had an issue with duplicate invoices and after adding a prefix they still didn't go through. Sherwin made some adjustments and was able to get them all loaded! Saved me so much time! Thanks again!

Oct. 26, 2021

Sherwin provided me with solutions to all my problems and was so patient and clear. He is one of the best customer service experiences I've ever had

Oct. 25, 2021

Probably one of the best customer service experiences I've had- Thank you Troy! I needed some advice on syncing the data from Shopify to QB and had run into some trouble with the selection I had made and resulting journal entries. Within a minute, Troy was available on the chat. He quickly understood my issue and provided detailed alternatives and ultimately an excellent recommendation. Within 10 minutes I had the answer I needed and was confident that it was the best setup for my business!

Oct. 25, 2021

Dean is the OneSaas Wizard who has magical powers. He can sense where and why I was stuck. He then patiently untie all the knots one by one. There were pages after pages of my errors. I was finally able to sync without any error. Not once did he drop the ball. OneSaas/Intuit is very lucky to have Dean as technical support. I would hire him in a heartbeat. Thank you Dean. Good job.

Oct. 19, 2021

vincent was very helpful. I was in a maze of confusion between QB and QB connector and Shopify and he guided me. THANK YOU!