All reviews

Rating Breakdown

  • 5
    93% (2,662 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,865)
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5 / 5 Share

June 25, 2021

SHERWIN is a super star !!!!!!! well Done great service !!! was really impressed with the service !!!

Using app

About 1 hour

Total reviews

6

Average rating

4.3

5 / 5 Share

June 24, 2021

Sherwin was able help solve my error with assigning transaction to the wrong payment account. Thank you

Store

Z & Zee

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2021

Troy was able to find a solution to my duplicate order # issue by adding a prefix! Thinking out of the box & handled it fast!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2021

Super easy to connect your shopify store to quickbooks. Sherwin helped me with a simple issue and did so really fast. He also answered a few questions I had. I know now that for any issues that come up in the future I will be able to count on the customer service.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Love this app, saves me so much time, sends me an email to let me know if there are any issues with the sync, and if your not sure how to fix it there is always someone available on the online chat to help. Clarisse has helped me out a few times now and has always sorted the issues and explained how to avoid future issues. Been chatting to David on the Customer Service desk today to help explain an issue with the rounding, he was very helpful and turns out I was worrying over nothing! But then whilst he was checking this he noticed a potential mapping error and fixed it for me before it became an issue. Great service especially for a free app!

Using app

Over 1 year

Total reviews

4

Average rating

3.0

5 / 5 Share

June 16, 2021

Clarisse helped me so much! She was super patient and took the time to help me find a solution. Best customer service ever!!!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2021

I needed to sync my Shopify with QB Online and it has a lot of issues. Troy was amazing and patients in helping me synch thousands of products and orders.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2021

Awesome service and setup. Ronnie helped me get everything set up and working in no time! Highly recommend.

Using app

44 minutes

Total reviews

17

Average rating

5.0

5 / 5 Share

June 15, 2021

I love the customer support. Karol was extremely helpful and professional. She fixed all what I had issues with in a few minutes.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2021

Sherwin helped me a lot solving my issue, super good app!! I will stay with it long time for sure, thank you!

Using app

24 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 10, 2021

What a brilliant app! We moved to QuickBooks from our old, offline accounting software because of this app. Saves hours upon hours that would have been otherwise wasted in manually entering Shopify orders in our accounting software. And the customer support is exceptional! Someone always replies to chat in less than a minute! We were facing a problem with the integration because of some differences in the Indian version of QuickBooks and they fixed it so quickly! The entire support team is brilliant but special thanks to Clarisse and Sherwin for helping out with our issues. Can't believe this a 100% free app!

Store

Shibusa

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

We haven't used the app yet however I have contacted support twice today and the response is quick and very helpful. Thank-you to Ronnie and Troy for the links with much needed information to get us started

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2021

Troy is amazing with the set up, he's super patient and guide me through and helped me synced my data to Quickbook. Highly recommend

Store

Ounced

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

Sherwin was amazing at guiding me through the set up. Five starts every day. The app seems to do the job, I just wish I had done it sooner.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 8, 2021

Great customer service - Benielle was a huge help and helped fix the problem I was having in just a few minutes! A+

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

Absolutely amazing customer service. Very helpful & friendly service. Karol helped me correct many errors I had made with my initial set up, everything is now running smoothly. Thank you Karol!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2021

Top-notch service from all of the team started with Ronnie, Sherwin and finally, Karol who gets the cherry on the pie. Good tool and very helpful along the way will definitely recommend it. Thanks very much.

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

used QB online for many years, thanks for Ronnie, Paul and Vincent for their patient answers for assisting my onesaas using.

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Sherwin, Rafael and Jasmin did an amazing job in fixing the issues we were getting when syncing Shopify with Quickbooks. Great job and they were quick to respond too! Nick has done a fantastic job in helping resolve our issues too!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

NEW REVIEW: Just had RONNIE helping me with more inventory syncing problems. Hopefully they will be for sure fixed now! Ronnie was great in walking me through things and fixing on QBO integration end. Knowledgeable, speedy and effective. So very grateful!!!! NEW REVIEW from recent issues: Had an ongoing problem(s). The latest with inventory syncing problems were fixed QUICKLY by RAFAEL. Hours I could've saved by coming first to him. Thank you so so so much! My review is about the support not the app....yet! Troy answered my questions efficiently, kindly - and to my great satisfaction! I appreciated his ready responses and the information links he sent, his encouragement in what was ahead for using this app and integration with my store, and the assurance that help was always at hand (during the week! :) ). I'm excited to get this linked with my store and the streamlining it will allow for my complicated life.

Using app

Over 2 years

Total reviews

4

Average rating

5.0