All reviews

Rating Breakdown

  • 5
    92% (2,742 ratings)
  • 4
    6% (183 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (41 ratings)

Reviews with Text

  • 100% (2,987)
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5 / 5 Share

Aug. 16, 2021

I had multiple questions about how to sync my existing Shopify based business with QBO with OneSaas. Benielle was very patient and helpful in guiding me through the process. Thank you!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

Rafael helped me integrate my Shopify to QuickBooks so fast! His customer service was great! Thank you again!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

This app helped me sync my quickbooks online. When I needed help, Ronnie was online at midnight to easily solve my issue.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Customer service is great! Vincent helped me get things set up and answered all my questions for me.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Customer service was great. Ronnie helped me figure out how to connect my accountant asap. Definitely recommend

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Did our first sync over the weekend and had a few errors. This morning Rominick from Onesaas online support walk me through each error and fixed it easily. Now all my invoices are syncing flawlessly! Thank you to Onesaas and the support team at Onesaas which has been very professional, fast and easy to work with. This app saved us time and money, more small business owners should know about it. Update 2025- Just updated to the new updated QB Online Global connector app. Since Shopify was not supporting the old Saas app. Francis walked me through the integration process easily and we got both stores syncing in no time.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

App has some quirks, but it's a really great thing the support is outstanding, quick, and knowledgeable to get you through them. Vincent is radically different (read: EFFECTIVE) from the typical Quickbooks Desktop + Online support I've had to deal with for decades, and saved my team literally hours of trying to figure out some duplicate customer/invoice sync issues. He not only solved the sync issues, but singlehandedly transformed my admittedly negative view of QB Support--enough for me to write a glowing review a 1:00 AM. Kudos to the OneSaas team, and hat's off to Vincent.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

It's my first day to use it and we're all set up already. Vincent (Chat support) is awesome too and was very knowledgeable of the system!!! Makes everything so much easier to do.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Dean helped me connect my Shopify to QBO, I am new to this and things can be a little confusing. Dean is being very helpful, friendly, and patient, he helped me with importing past sale data from Shopify. Very happy with the online chat service.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Great customer service with fast and helpful response from Carol. I really recommend the app for QB users.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

Great customer service, Sherwin really helped out with any technical questions and found the solution without a hitch!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Excellent help from Sherwin! I told him the issue and he quickly resolved and sent me the information.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

Just getting set up, but so far customer service seems to be excellent. Ronnie was quick to respond and helped me get the initial set up done quickly!

Using app

5 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 3, 2021

Dean was just great in getting me onboard. Very thorough and patient. Appreciate his help. 5 stars for him

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

I have not yet integrated the app, but Ronnie has been super helpful in helping me get started. Ronnie has been very patient with me, and has provided me with useful resources to help me along the way.

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

I would like to recognize Paul (OneSAAS). I needed help with the Sync of Shopify and QuickBooks. Paul spent the necessary time with me with all the patience, expertise, kindness and friendliness until all my issues were solved and my store was completely linked to QuickBooks. I can not translate into words the peace of mind and the value of Paul's work. He is an AMAZING asset to this Company. His professionalism and KNOWLEDGE and client service skills are top notch and I would appreciate if he would be recognized for it. 5 STARS. Thank you so much, Paul!!!!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2021

Really happy with this app! Sherwin and Lori helped me a lot with the installation. Thank you so much!

Using app

7 days

Total reviews

14

Average rating

5.0

5 / 5 Share

July 27, 2021

I have only used this app for a month so far but it works well and I like the customer service. Worked with Clarisse to solve a problem (due to my misunderstanding!) and it was fast and very helpful.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2021

Just started using this app, works really good, live chat support is very helpful, thanks Clarisse)

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 21, 2021

Just started to use this app, so far so good. Vincent from Onesaas was very helpful when I had a syncing error. Would highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0