All reviews

Rating Breakdown

  • 5
    93% (2,659 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,862)
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5 / 5 Share

April 28, 2021

Excellent service from Dean! I had trouble synchronizing my sales from previous dates and he was able to help me very rapidly!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2021

I was previously using quickbooks by bold to import my orders and inventory into QBO and then I came across OneSaas. This app allows more control of how orders are imported and their customer services is great. Karol was absolutely amazing! She walked me through the set up process and answered all of my questions. Definitely recommend this app.

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 23, 2021

Absolutely fantastic customer service. Karol attended to my requests immediately. Extremely attentive and not to mention her great sense of humour, too. Really brought a ray of sunshine into my work day! Thank you xx

Store

TOPLCUP

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2021

I needed help configuring this app to my QBO and Ronnie was immediately responsive and took care of the problem....He was clear, concise and helpful. I've found OneSaas to be responsive and easy to use. I also have used it to sync with Squarespace.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

Look no further for any other Quickbooks Integration App THIS IS THE ONE! Fantastic customer support (Shoutout to my boy Dean for his work), easy integration, no headaches with manual inputs.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2021

App is working fine. Only just installed but really easy even if you have no accounting experience. I can see why there are so many 5 * reviews here. Troy is wonderful. Knows what he is doing and does it professionally and fast. He is very patient and helped me a lot :)

Using app

About 1 hour

Total reviews

42

Average rating

4.6

5 / 5 Share

May 26, 2021

I had problems reconciling my clients payment and invoice in QB, but thanks to Paul for saving me! He helped me edit the settings and guide me along the way!

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

April 14, 2021

Were trying to streamline our workload between Shopify & QBO Im not totally sure of the outcome so I needed help through the online chat. Karol helped me with some pretty difficult challenges (taxes across Canada), inventory and she was great. Very much appreciated on our end. Great service.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

My rating is for the customer service. Dean has helped me twice now and is very thorough. I cannot rate the app yet because I am still learning how to use everything. Thank you Dean for your excellent customer service. EDIT: I have spoken to ROM a few times and he has always been super helpful. These guys always go above and beyond.

Using app

Over 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

April 13, 2021

Support through chat is fast and efficient. Thank you Clarisse for getting me the answers i needed to fix my syncing problem.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2021

It took some time but Troy fixed my integration problem and was very friendly! I appreciated not having to figure things out on my own.

Using app

18 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 12, 2021

Awesome team! Always available to help. Sync works great! Moreover One SaaS is free, so definitely worth the investment :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2021

I asked a question via the chat, and Paul immediately got back to me with an informative and kind response. I appreciate the expediency of both this app and Paul's assistance.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2021

Ronnie was helping me out and I appreciated his responsiveness and willingness to help! I am new to both Quickbooks Online and OneSaas and Ronnie explained it for me in layman's terms.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2021

I had an issue that was not solved, but the customer service rep. Troy was great. Would definitely reccomend

Using app

43 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2021

Converting from one web host to another is difficult enough! Fortunately, Rafael made syncing my new data to QBO seamless and kept my historical data untouched! Love when something that looks like it will take a long time is complete and perfect in a few minutes. Thank you Rafael for taking such great care of us!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2021

I asked questions about quick books and Ronnie was very helpful, I was a little confused and Ronnie cleared everything up for me! Thanks again Ronnie!!

Using app

9 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2021

I love the app and everyone has been so helpful with any questions or problems. Dean helped me today straighten out a product I messed up by changing to inventory. Paul was awesome on another call!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2021

I just subscribed to Quickbooks and decided to try this free app. I was having some issues syncing my orders. Vince from customer support was able to help me get the data I needed. He was extremely helpful. I loved how quick he was able to resolve my issue.

Using app

32 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2021

Love the app, but the customer support is what seals the deal! Ronnie has been amazing as well as others over a few setup issues we've had. All solved now thanks to them!

Using app

5 months

Total reviews

2

Average rating

5.0