All reviews

Rating Breakdown

  • 5
    93% (2,659 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,862)
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5 / 5 Share

Feb. 8, 2021

I was struggling with integrating the sales transactions and fees and Marck was great to guide me through. He seemed well versed and got me on the way.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

I was so lost and Karol came to help me! Thank you so much with answer my questions and was very patient with someone just starting out.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

I use this app to send my sales and payment info from Shopify to Quickbooks Online. I was having problems syncing certain invoices and Troy was able to fix the issues in literally less than 3 minutes, as well as explain why I was having the problems. He invited me to contact them any time I run into a snag, and I felt totally taken care of. Thank you Troy!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Was having issues with invoices exporting into quick books and Troy quickly fixed the issue we were having. Awesome to deal with!

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

The support from OneSaas is phenomenal. I've dealt with Vince in particular a couple of times when I had questions about how OneSaas and Quickbooks Online interact and Vince has been incredible to deal with every time. Vince is very pleasant, thorough and to the point, while still being attentive. I am very pleased with this application, its integration with QBO, and ongoing company support and would hands down recommend it to others.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

We are using this app to pull orders from shopify to QBO. Whenever I have issues I use the chat function. All the customer service reps are fantastic, but wanted to give a shout out to Paul today who helped solve a few issues and helped me better understand the flow of data. Thank you so much Paul.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

Rafael has been very helpful when setting up the app. Very kind, a lot of patience and willingness. I recommend him. I am very happy with the configurations made

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

I just started using this app and some of the settings were beyond my knowledge. The customer service rep, Dean, was absolutely fantastic in helping correct my issues.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Great service from Marck. He was incredibly patient and generous with the info he shared, like all reps so far.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

I found this app to be really useful and great for saving time. Their customer service is outstanding. Worked with Vince a couple times and found him to be very responsive, knowledgeable and patient.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Rafael was very helpful. He was quick to respond and knowledgeable as well. He helped me fix some small issues, which were my errors. I am very satisfied with this app so far.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

Hazel was great at navigating through the complexity of three issues today! I think she might be psychic. One ticket opened and two understood/resolved. Great progress. Thank you!!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Troy in customer service was super helpful in setting this up which I really appreciate. So far the APP and Integration are working great, getting more than I expected, definitely recommend.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

Excellent, simple to set up app that just works. I used OneSAAS to interface data from Shopify to Quickbooks Online (QBO). I set up the interface in 10 minutes via the app, and transactions came through accurately. Troy from OneSAAS customer service was also very helpful. Highly Recommend.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2020

Tried this app , ran in to some technical glitches.... Sherwin was extremely helpful and attentive .... Awesome service...

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Synchronization works and customer service is the best of any app in Shopify. Team was super quick to solve some issues, thanks Ronnie!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

Paul was a great resource and provided excellent help in assisting us in integrating the QBO app with our shopify store. Best customer service and support! THANKS PAUL!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

Hazel did a great job helping me to integrate the app and getting all the little details correct and lined up.

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

This app makes it much quicker to do my bookkeeping in QuickBooks since I'm not having to key in information that is already processed in Shopify. I ran in to one sync issue and had to contact support, and the were very helpful at quickly solving the problem for me.

Store

Smith's

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

I was so impressed with the customer service I received from Shopify Connector by Intuit. NICK was very friendly and helpful, and went above and beyond to make sure I was satisfied. I highly recommend this APP to anyone needing to connect Shopify to Quickbooks

Using app

Over 4 years

Total reviews

3

Average rating

5.0