All reviews

Rating Breakdown

  • 5
    92% (2,742 ratings)
  • 4
    6% (183 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (41 ratings)

Reviews with Text

  • 100% (2,987)
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5 / 5 Share

July 1, 2021

I just installed the app and needed help getting everything synced. Sherwin was incredibly helpful. Superfast customer service and I am 100% happy so far. Thank you so much.

Store

PAWDEGA

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 30, 2021

Ronnie chatted with me like a champ. Solved my issue. I was trying to keep up with him. Very happy customer.

Store

Optimus

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2021

AMAZING! New to using Quickbooks the support received was phenomenal. Thank You Benielle for your help!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2023

Rominick was super helpful, and they concisely informed me how to resolve the issue I was having. Great support. Also, the ongoing support I've had by the team such as Ronnie has been fantastic, quick to resolve any issues and done with a smile :D

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2021

SHERWIN is a super star !!!!!!! well Done great service !!! was really impressed with the service !!!

Using app

About 1 hour

Total reviews

6

Average rating

4.3

5 / 5 Share

June 24, 2021

Sherwin was able help solve my error with assigning transaction to the wrong payment account. Thank you

Store

Z & Zee

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2021

Troy was able to find a solution to my duplicate order # issue by adding a prefix! Thinking out of the box & handled it fast!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2021

Super easy to connect your shopify store to quickbooks. Sherwin helped me with a simple issue and did so really fast. He also answered a few questions I had. I know now that for any issues that come up in the future I will be able to count on the customer service.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Love this app, saves me so much time, sends me an email to let me know if there are any issues with the sync, and if your not sure how to fix it there is always someone available on the online chat to help. Clarisse has helped me out a few times now and has always sorted the issues and explained how to avoid future issues. Been chatting to David on the Customer Service desk today to help explain an issue with the rounding, he was very helpful and turns out I was worrying over nothing! But then whilst he was checking this he noticed a potential mapping error and fixed it for me before it became an issue. Great service especially for a free app!

Using app

Over 1 year

Total reviews

4

Average rating

3.0

5 / 5 Share

June 16, 2021

Clarisse helped me so much! She was super patient and took the time to help me find a solution. Best customer service ever!!!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2021

I needed to sync my Shopify with QB Online and it has a lot of issues. Troy was amazing and patients in helping me synch thousands of products and orders.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2021

Awesome service and setup. Ronnie helped me get everything set up and working in no time! Highly recommend.

Using app

44 minutes

Total reviews

17

Average rating

5.0

5 / 5 Share

June 15, 2021

I love the customer support. Karol was extremely helpful and professional. She fixed all what I had issues with in a few minutes.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2021

Sherwin helped me a lot solving my issue, super good app!! I will stay with it long time for sure, thank you!

Using app

24 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 10, 2021

What a brilliant app! We moved to QuickBooks from our old, offline accounting software because of this app. Saves hours upon hours that would have been otherwise wasted in manually entering Shopify orders in our accounting software. And the customer support is exceptional! Someone always replies to chat in less than a minute! We were facing a problem with the integration because of some differences in the Indian version of QuickBooks and they fixed it so quickly! The entire support team is brilliant but special thanks to Clarisse and Sherwin for helping out with our issues. Can't believe this a 100% free app!

Store

Shibusa

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

We haven't used the app yet however I have contacted support twice today and the response is quick and very helpful. Thank-you to Ronnie and Troy for the links with much needed information to get us started

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2021

Troy is amazing with the set up, he's super patient and guide me through and helped me synced my data to Quickbook. Highly recommend

Store

Ounced

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

Sherwin was amazing at guiding me through the set up. Five starts every day. The app seems to do the job, I just wish I had done it sooner.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 8, 2021

Great customer service - Benielle was a huge help and helped fix the problem I was having in just a few minutes! A+

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

Absolutely amazing customer service. Very helpful & friendly service. Karol helped me correct many errors I had made with my initial set up, everything is now running smoothly. Thank you Karol!

Using app

8 days

Total reviews

1

Average rating

5.0