All reviews

Rating Breakdown

  • 5
    91% (2,742 ratings)
  • 4
    6% (183 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (41 ratings)

Reviews with Text

  • 100% (2,987)
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5 / 5 Share

June 4, 2021

Top-notch service from all of the team started with Ronnie, Sherwin and finally, Karol who gets the cherry on the pie. Good tool and very helpful along the way will definitely recommend it. Thanks very much.

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

used QB online for many years, thanks for Ronnie, Paul and Vincent for their patient answers for assisting my onesaas using.

Using app

2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Sherwin, Rafael and Jasmin did an amazing job in fixing the issues we were getting when syncing Shopify with Quickbooks. Great job and they were quick to respond too! Nick has done a fantastic job in helping resolve our issues too!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

NEW REVIEW: Just had RONNIE helping me with more inventory syncing problems. Hopefully they will be for sure fixed now! Ronnie was great in walking me through things and fixing on QBO integration end. Knowledgeable, speedy and effective. So very grateful!!!! NEW REVIEW from recent issues: Had an ongoing problem(s). The latest with inventory syncing problems were fixed QUICKLY by RAFAEL. Hours I could've saved by coming first to him. Thank you so so so much! My review is about the support not the app....yet! Troy answered my questions efficiently, kindly - and to my great satisfaction! I appreciated his ready responses and the information links he sent, his encouragement in what was ahead for using this app and integration with my store, and the assurance that help was always at hand (during the week! :) ). I'm excited to get this linked with my store and the streamlining it will allow for my complicated life.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 27, 2021

I just downloaded it so I cannot say much yet about the app, but I will say that their service has been very good and quick. Troy was super helpful late at night, and got my questions answered very quickly!

Using app

11 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 27, 2021

Brilliant App - I use it on who of my stores and it is so good and time-saving. The customer service (Dean is very very good) is clear and fast. Full marks all around.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2021

I got a problem with sync, actually it was my fault, but the chat support was really good .Thank you Dean for your time and fast support.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2021

Thank you Ronnie , professional and Great customer services and full integration guide. I'm very satisfied by your service.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2021

I am in love with this app. It has simplified an annoyingly complex data entry process. And thank you Paul for helping me set it up. Fantastic customer service!

Store

wairco

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2021

Paul & Hazel were EXTREMELY helpful! They were quick to respond and helped manually import a few months of previous payouts. Our QBO is now showing our top line Shopify sales which is a big help! Definitely recommend this app and their customer support.

Using app

3 months

Total reviews

12

Average rating

3.9

5 / 5 Share

Oct. 26, 2021

Rafael and Joelle S were great, they resolved my issues with minimal input from myself and my colleagues, they got everything resolved in a timely fashion and made sure our issues were properly solved.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2024

I recently had the pleasure of working with Troy from technical support, and I can't say enough good things about him. Troy is incredibly smart and has a remarkable ability to quickly identify and address problems. He is strictly focused on finding solutions, ensuring that issues are resolved efficiently and effectively. What truly sets Troy apart is his great sense of humor. Even in the midst of technical challenges, he manages to keep the atmosphere light and positive, making the experience much more enjoyable. I genuinely wish I could have an employee like Troy on my team. His combination of expertise, dedication, and humor makes him an invaluable asset. Highly recommend!

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

I was freaking out after noticing an order number issue with syncing and couldnt get the already failed items to sync no matter what i did. Troy told me exactly what settings to look at in shopify and QB, and then made sure everything went through on his end. I should have just gone to support instead of putzing around on google for an hour first!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2021

Thanks Sherwin for the very fast answer to my fee import question. It helped to clarify the app capability. This app save me a lot of manual input time. It is a game changer

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 14, 2021

I was terrified of the idea of spending hours on a chat and not get anywhere with my problem. Sherwin was AMAZING !! in 10 minutes the problem was resolved without 1000 of useless questions you always get in these chats.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Sherwin was very helpful trouble shooting some sync issues we had with shopify and QBO. Thanks to his help we were able to get our stuff syncing correctly. Today we reached out to support and Rhica was able to answer my questions quickly. Thanks!

Using app

Over 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

May 12, 2021

Excellent customer service - Paul was very helpful in getting me set up. I was warned that importing historical data might be a challenge, but he was able to help me do so with no issues. I've just installed the app and am very happy thus far!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2021

I set up this app and it worked since the beginning. Then when we launched our online store on Shopify I had some glitched for with I had to contact their customer support. I was blown away by their capabilities and quickness in resolving the issues. Troy and Paul were fantastic!!! Now everything work just perfect. Thank you!

Using app

3 months

Total reviews

9

Average rating

4.9

5 / 5 Share

May 11, 2021

Just installed and integrated with my shopify store... its a great tool to push invoices to QB... Sherwin helped me in setting this up for me... Once again.. Thanks Sherwin.. This really solves lot for us...

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2021

Super helpful app that takes the grind out of setting up invoices in quickbooks by importing the data direct from the orders in Shopify and processing the payment on them too... PAUL was a legend in helping me..super helpful in getting set up very friendly and took all the time I needed to get things right..... Very knowledgable and I'm super happy so far.....

Using app

About 3 hours

Total reviews

4

Average rating

5.0