All reviews

Rating Breakdown

  • 5
    93% (2,659 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,862)
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5 / 5 Share

Oct. 21, 2020

Absolutely outstanding customer service. Ronnie and Paul were very quick to resolve all data issues I was facing.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

Absolutely outstanding customer support for dummies like me. Rhica was great. Quick and efficient.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Great integration, easy to customize and setup within 15min. Also awesome support (specially Dean on the chat)!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2020

Dean was so helpful answering my questions and problem solving to find the best solution. He was knowledgeable and gave quick answers. Very helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Rom was great in solving my issue super quickly to get us back up and running. Always super fast and efficient service for a service that's so vital to running our business smoothly.

Using app

About 7 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

Troy thank you for your help, You made my life easy. Thank you all Onesaas. Good App. This app is quite easy to use and especially their customer service is best. I am very happy. Thank you again Troy, I wish you get a lot of success in your life.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

We are launching a new website with Shopify and many integrations. OneSaas has been by far the best customer service experience. Super responsive via chat, they follow up via email when you forget you started a chat. Will answer anything! Answers thoughtfully and always trying to understand their customers work flow and how best they can integrate accordingly. AMAZING! DEAN was super responsive and so friendly!

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

Beyond the app working perfectly, the team behind the product is outstanding. With other apps linking Shopify to QB, you'll often get time outs resulting in data being missing from your QB account. Another app I used didn't have the option to resync the connection manually. This is an incredible feature, and really great when we want quick inventory updates to display in Shopify. The team is always available to assist with errors or explain different functions of the app. I've worked with many different individuals, quite recently Dean assisted me with resyncing all of our Sales Receipts after we had updated some product names in our store. Everyone has been pleasant, helpful, and knowledgeable. Thank you for making this connection with our store effortless!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Been using this app for 4 years now and it is great, really streamlines the accounting process between Shopify and Quickbooks

Using app

Almost 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

Paul was amazing in helping me to set this up. Awesome experience! It was easy and accurate. Not 1 complaint!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

Still on my 7 day trial period but had issues syncing my data. Was able to connect with Dean via chat instantly without any wait time. He dug around to figure out what was the issue. Turns out it the issue was on Quickbooks' end. Dean walked me through how to change some settings on Quickbooks and my issue was resolved! Will likely switch over to paid plan. Very much appreciate the instant support, which is hard to find nowadays, I find.

Using app

6 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Sept. 14, 2020

The app works very well without any issues and they also have great and helpful customer service. 10/10

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 11, 2020

I have been using this app to transfer my orders and items from Shopify to Quickbooks Online, the app is working great and saves me a lot of time. Customer service is excellent, professional, quick and very helpful. I have been given help from Hazel and Paul, both are great. Thank you

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

I started my free trial yesterday. I was worried about the implentation being done correctly but everytime I have logged in it has been super quick for a response and help on the resolution. Their support has been amazing and very helpful and I haven't even past my free trial yet. Dean, Marck, and Ronnie have been most helpful and I believe we will be upgrading to the full version soon.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

This company is amazing! My QBO was all messed up due to another app sending data into my system. Troy and Sherman were amazing. They walked me through the issues. were very patient with me and got my system resynced. QBO is now clean and matches up perfectly with my shopify reports. And I learned a bunch about accounting as well. Would 100% recommend this company!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

Excellent real time customer service (thanks Dean & Raphael!) and it's the most comprehensive app available. The only one I could find with any customization.

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2020

I was really having some issues getting my inventory to sync properly. I contacted support via email and BOOM here comes Ronnie to the rescue! I am up and running now! I love this app! I highly recommend it!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

The integration is great, very customizable! Any field you can think of is mostly covered. The support team alone deserve all the praise though. Dean, Vince, Ronnie you guys are the best!!! Many a late night of stress have been solved by these chaps. Honestly just get this integration above all others, their support team will always sort you out no matter what! 20/10

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2020

Rafael was great help, i didn't understand at all and he really helped me set this up, Thanks Rafael

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2020

I just installed this app and Dean was very helpful in answering my questions. I have yet to fully check the capabilities of this app but their support has been awesome so far!

Using app

2 days

Total reviews

2

Average rating

5.0