QuickBooks Online Global

May 9, 2023

2023-05-09: ROM was polite and technically competent to resolve my syn issue. 2023-04-19: Nice to see Ronnie post-Covid. Ronnie is knowledgeable and has pinpointed my sync issue with Shopify. Thank you, Ronnie. 2020-10-14: I like the online support about a sync from Shopify to QBO. Ronnie was fast and knew his stuff. Thank you, Ronnie.

May 10, 2020

Spent almost 1 hour online chatting with customer support. Excellent customer service, Troy is very patient, and he fixed up all the errors, all good now.

Sept. 24, 2020

Great app and customer service is very efficient. Recent help requests were handled promptly by Clarisse and Troy.

May 5, 2020

HAZEL FROM SUPPORT IS 20/10, HELPED ME WITH EVERYTHING. I HOPE HER TEAM LEADER GIVES HER A PAY RAISE AND OR BONUS AS SHE IS AMAZING.

May 5, 2020

Thank you Hazel for your help! You help me to solve my issues Very fast service They answer all my questions

May 29, 2025

It is one of the best App, customer service too, Chat opens up on the help section, last time Hazel assisted me and my question resolved pretty quick. Thanks team, keep up good work. Today 29/05/2025 Nick helped me, it was quick and professional, Thank you

April 28, 2020

Great customer service. Karol has helped me set it up and supported me quickly. Overall, great experience

April 23, 2020

Sherwin is just awesome! He rescued me with the weird errors in QBO and Shopify syncing...Thank! for the quick service. I loved it 10/10

Jan. 29, 2021

Rafael responded quickly and was very helpful and he was able to resolve our problem. Customer service was awesome!

April 21, 2020

Marck is always super quick to respond and has been very helpful with us getting this app set up. We've received great customer service.

April 17, 2020

Rafael was very helpful and took the time to help me understand. I really appreciate a customer service that is resourceful to their customers.especially being a new business owner.

April 16, 2020

All of my interactions with their team has been positive. Today Karol, spent a lot of time with me, breaking down Open Saas and helping me better understand their platform.

April 8, 2020

Thanks, Karol for your guidance and to see into the matter for further support. I really appreciate your help.

Feb. 3, 2025

Interacted with the team as there were some major updates. Nick had very kindly and professionally handled my issues and I am very happy to be there customer! ---- Things are working great with OneSaas. Currently use this app to sync my multiple Shopify stores to a single QBO account. QBO is our main inventory management, and it nicely push and sync orders, inventory, and product within the 2 systems. The CS support is helpful and polite, Sherwin has provided me great help in solving some of the issues I had. Been using them for more than a year now, and plan to do so for more years!

April 2, 2020

Awesome client support, as always! Thank you, Ronnie! .

April 1, 2020

They were really helpful especially Sherwin. He was very patient and walked me through all of my concerns. Thank you!

April 7, 2020

OneSaas has been my saving grace for years. Automatically syncs all of my orders and payments which leaves me more time for the customers and daily running. Vince and Karol are always a massive help and is ready to answer any questions I have in an amazing reply window. 5 Stars from me.

March 19, 2020

Great customer service - Hazel was excellent - thoroughly impressed by her prompt and knowledgeable responses! I recommend the app

March 24, 2020

Awesome support! Hazel really helped me with the sync and provided amazing support that solved our sync problem. There's a wide room for improvement for this app but so far it has been serving its purpose. Thanks OneSaaS and Hazel! Awesome job guys! ____________ Had to contact support again 03/24/2020 because of sync problem.. To the Dev team, please check inventory level sync QB to Shopify it seems that it has a bug when reimporting products. Thanks Rafael for your help. All is good now. But I hope I don't need to contact support the next time I sync my products since it is one of you app's feature. Thank you!

March 9, 2020

Ronnie was super helpful and helped me step by step and answer any and all the questions i had to get my intial workflow setup. they even sync some orders to my QBO account. Thanks again Ronnie!