QuickBooks Online Global
Sync your sales channel with QuickBooks Online (Global Only)
Rating
4.9
feedback
2,866
chart
#160
All reviews
Review RSS Feed
Dec. 19, 2019
We had a alot of sync issues however Karol was very helpful and assured us they would get resolved in a timely manner. Thank you again Karol for your help!
Dec. 13, 2019
There were aspects of my integration that I didn't understand until after. Some of it had to be undone and redone. Karol efficiently and patiently cleaned up my mess and set things right. An ideal support experience!!
June 17, 2021
UPDATE: needed support after a long time, chatted with Karol. Once again, excellent and quick service. Highly recommend this app. Special thanks to Karol. PREVIOUS REVIEW: So far, excellent app and excellent support. Had Troy on the chat with me today and he took care of my issues in a quick and effective manner. I hope it stays like that in the long run.
Dec. 12, 2019
Awesome help from Hazel in Customer Support. She helped us resolve some syncing issues we had between OneSaaS and QuickBooks Online.
Dec. 9, 2019
I have had this app controlling the integration from my Store to my accounting software for some time now, since the old version. I have just now updated to the new version and am even happier. With great support from Ronnie on the help chat. Ronnie really went above and beyond to make sure everything was right with what i needed and make it pain free. Defiantly recommend this app!
Dec. 4, 2019
We just downloaded this App but so far it seems like a good decision! The support chat feature is especially helpful. I chatted with Ronnie today and they were patient, nice, clear and resolved my issues and answered my questions. I would highly recommend reading the integration guides [Shopify and Accounting Integration Guide (When starting from the Shopify App Store)] before completing the integration!
Feb. 17, 2021
I have requested assistance a few times, and each time i get great service. Hazel & Rafael have both helped me on many occasions, much appreciated and recommended!
Dec. 4, 2019
I really appreciated Karol's assistance today with questions I had. She reviewed all options with me and followed up with team.
Dec. 3, 2019
Karol was so amazing helped made my day, she was so professional and did everything she could to help. She actually helped solve issues and bigger issues she made sure i felt at ease that it will be fixed by the right team members of hers
Dec. 2, 2019
Karol with chat support was great. She was very helpful, informative and patient, oh so patient with me. Thank you and I am happy with the app so far.
Aug. 9, 2019
So far this is the best QBO/Shopify integration i have found. 5 stars for service (Hazel is great!) 5 stars for level of customization too!
Thanks for the 5 stars all around Worker and Hive Bee Supply! Hazel is thrilled to get a special mention. If you'd like to feature your business success on our website or on our social media, reach out to us via [email protected]
July 29, 2019
I just started with this app. Hazel in customer support was a HUGE Help. It takes a little while to figure out what accounts go where; But so far it seems to be working great. I would suggest having an accountant set everything up for you but if you can't, at least support is willing to do all they can to help you.
We appreciate the great review Bangles and Bags! Hazel is a superstar Customer Champion and we are happy to hear she has got your store up and running with QuickBooks Online. We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing [email protected] to get this started.
July 23, 2019
Hazel was very helpful in providing all the information to get our connections up and running successfully. This app is perfect for syncing orders between multiple Shopify stores and QB Online.
That’s fantastic to hear 6th Sense Fishing! Hazel is a customer favourite and we are glad she could help sync your Shopify store to QuickBooks Online. For any future assistance, our support team is available by chat or email at [email protected].
July 23, 2019
Great service. Thanks to Marck who resolved my setup query promptly to get everything moving smoothly.
We appreciate the great feedback Meluka Honey! Marck is thrilled to get you up and running promptly. We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing [email protected] to get this started.
Aug. 30, 2024
Super helpful! Hazel was great & quick with response times:) We made the switch from our woo-commerce link to shopify & Hazel was able to accommodate this quickly & efficiently. 2024- Need assistance doing an updated today & Ben was super helpful & made the process seamless:) Very thankful for this app.
Glad to be of service to you CamilynBeth! Hazel appreciates the kind words and is glad to help you switch your WooCommerce account to Shopify on OneSaas. If you would like to be featured on our website or social media, contact us for at - [email protected].
July 11, 2019
Marck was a star on support chat after our account disconnected. He got us up and running in a few minutes then stayed online to make sure the sync worked and our Shopify orders transferred to QBO. After that he migrated us seamlessly to the latest version of their app.
We appreciate the great review Canadian Spa! It was a pleasure for Marck to help out in fixing your account issue and migrating to our new platform. We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing [email protected] to get this started.
July 5, 2019
I use this app to help me connect my Shopify site with QuickBooks Online. I would like more ability to make more specific options on the website, as it's rather basic, but it does work. Mostly I wanted to compliment the excellent customer service I was given by Troy ([email protected]). He was patient, kind, and stucjk with me until my problem was solved.
Thanks for the great review laughingelephant! Troy is thrilled that he could help you with a problem - reach out to our customer champions anytime [email protected] - We're happy to help.
June 14, 2019
Whenever I need assistance with anything, the customer service at OneSaas is very responsive and quick to fix it. In fact, Hazel just helped with an issue today that saved me tons of time. Very happy about that!
Thanks Artware Editions for your great review. Hazel and the rest of our customer champions are thrilled to have helped you get QuickBooks Online working with your store quickly. Reach out to [email protected] if you'd like to have your business featured on our website and social media platforms.
June 7, 2019
Great app and amazing support! We have 3 e-commerce stores that sync through OneSaas to QBO which makes the running of our business so much more streamlined and easier. Troy was really helpful in setting up our stores and I would highly recommend! Cheers, Tommy Raw Blend
Thanks Tommy for a great review! We're glad to hear that your QuickBooks Online syncs seamlessly with multiple ecommerce stores! Troy is happy to have helped get you up and running! Our customer champions are hear to help with anything! We're available to chat to our customers live or send a quick email to [email protected] anytime!
Aug. 21, 2020
One order wasn't syncing to Quickbooks. I did a chat with Rafael, and he quickly solved the issue. As always, great and fast customer service.
Thank you so much for your review, Marck is ecstatic to hear that he was so useful to you. Just let us know if you have any other questions, the OneSaas teams is always keen to help! If it interests you, we'd love to feature the success of your business on our website and social media platforms! Please contact us at [email protected] to arrange a little chat with our team. Cheers!