All reviews

Rating Breakdown

  • 5
    92% (2,746 ratings)
  • 4
    6% (183 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (41 ratings)

Reviews with Text

  • 100% (2,991)
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5 / 5 Share

Sept. 16, 2020

Still on my 7 day trial period but had issues syncing my data. Was able to connect with Dean via chat instantly without any wait time. He dug around to figure out what was the issue. Turns out it the issue was on Quickbooks' end. Dean walked me through how to change some settings on Quickbooks and my issue was resolved! Will likely switch over to paid plan. Very much appreciate the instant support, which is hard to find nowadays, I find.

Using app

6 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Sept. 14, 2020

The app works very well without any issues and they also have great and helpful customer service. 10/10

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 11, 2020

I have been using this app to transfer my orders and items from Shopify to Quickbooks Online, the app is working great and saves me a lot of time. Customer service is excellent, professional, quick and very helpful. I have been given help from Hazel and Paul, both are great. Thank you

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

I started my free trial yesterday. I was worried about the implentation being done correctly but everytime I have logged in it has been super quick for a response and help on the resolution. Their support has been amazing and very helpful and I haven't even past my free trial yet. Dean, Marck, and Ronnie have been most helpful and I believe we will be upgrading to the full version soon.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

This company is amazing! My QBO was all messed up due to another app sending data into my system. Troy and Sherman were amazing. They walked me through the issues. were very patient with me and got my system resynced. QBO is now clean and matches up perfectly with my shopify reports. And I learned a bunch about accounting as well. Would 100% recommend this company!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

Excellent real time customer service (thanks Dean & Raphael!) and it's the most comprehensive app available. The only one I could find with any customization.

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2020

I was really having some issues getting my inventory to sync properly. I contacted support via email and BOOM here comes Ronnie to the rescue! I am up and running now! I love this app! I highly recommend it!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

The integration is great, very customizable! Any field you can think of is mostly covered. The support team alone deserve all the praise though. Dean, Vince, Ronnie you guys are the best!!! Many a late night of stress have been solved by these chaps. Honestly just get this integration above all others, their support team will always sort you out no matter what! 20/10

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2020

Rafael was great help, i didn't understand at all and he really helped me set this up, Thanks Rafael

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2020

I just installed this app and Dean was very helpful in answering my questions. I have yet to fully check the capabilities of this app but their support has been awesome so far!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2020

Vince was fantastic. I had a lot of syncing issues but Vince was able to clear all of them up. He was patient too. Definately recommend OneSaas

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

Sync issues resolved in minutes. Lori is the best! Her knowledge of the program is excellent and offered some great suggestions for the future. Also, worked with David today. Great help. This app really works well.

Store

Yevshan

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2020

A complex app made very simple by helpful people like Hazel and Vince who did a great job explaining the difference between the different syncing options, etc.

Using app

About 1 month

Total reviews

10

Average rating

4.9

5 / 5 Share

Oct. 8, 2020

Vince was VERY helpful. Their customer service is great. He was very knowledgable and knew exactly what I needed, no need to do to much back and forth with explaining my problems. Quick, efficient, and helpful. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

This app saves a lot of time. It also connects to my Etsy account. Troy was very helpful and helped me through the setup. Great customer service. Highly recommended

Using app

6 months

Total reviews

25

Average rating

5.0

5 / 5 Share

June 23, 2020

I am using the app to sync my orders/sales receipts from Shopify to Quickbooks Online and all the fees. I contacted OneSaas to help me sync and Karol was super helpful. She made it very nice to work with OneSaas and made me very happy.

Store

K-Traps

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2020

I've been using OneSaas for one of our Shopify stores, and wanted to get it set up on the other store. Troy was extremely helpful in setting it up and getting all of our settings correct. I'm very happy with OneSaas, as it saves me an immense amount of time.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

June 15, 2020

Ronnie in support was very helpful and the app works great! We are very happy with the ability to submit transactions automatically to Quickbooks Online.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2020

I had the chance to get Troy to help me out with the setup. He was extremely knowledgable including accounting. I had tried another app before and will definitely not go back. Definitely recommended!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2020

We just added this app to our Shopify store and so far we are very happy. Rafael helped us solve a minor issue we had with the Sync and now we are up and running.

Using app

3 days

Total reviews

1

Average rating

5.0