All reviews

Rating Breakdown

  • 5
    93% (2,659 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,862)
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5 / 5 Share

June 3, 2020

UPDATE 6/3/2020: This app continues to have outstanding support. Sherwin helped me troubleshoot my issues and was very patient. Really happy with this app and their commitment to ensure it works. Does everything it says it does, and it comes with amazing support. Marck was great at helping me set up the app to make sure everything was integrated properly, and answered my bajillion questions with ease and patience. The best support I've had so far on Shopify's app platform.

Store

leroli

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Liang, thanks for leaving your lovely review, it's wonderful to hear that Marck and the OneSaas team have delivered top notch support for you. We're looking forward to continue providing this level of service! We'd love the opportunity to feature the success of your business on our website and social media. If you're interested, please send a quick email to [email protected] - looking forward to hearing from you!

5 / 5 Share

April 17, 2019

I use this app to sync my orders to QBO and it works really well. When I have a question or issue, the customer service can always help. I've worked with Rafael, Hazel and Johnny and they were great!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Ashley, thanks for the kind words! It's great to hear that OneSaas has helped your business, and that our customer support team has been useful to you! If you're interested in having your business success featured on our website and social media, send a quick email to [email protected] - looking forward to hearing from you!

5 / 5 Share

April 14, 2019

Very happy with the service One Saas provides. Means my stock levels are continuously kept up to ate between my website/online shop & accounting system. Also huge thanks to Marck & Hazel for their support/help when needed.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi ANKY Australia, Thanks for the great review of OneSaas! We're thrilled to free up your time by having stock levels automatically updating between your online shop and accounting system. If you're interested in having your business success featured on our website and social media send a quick email to [email protected] - looking forward to hearing from you.

5 / 5 Share

April 5, 2019

Great support from Adela! I needed help setting up the app and had a lot of questions. The app is working fine so far.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey Philippe! Thank you, we're so happy to hear Adela was able to get you set up with a good solution helpful to your business! If you have any further questions, you know where to find us :-) If it interests you, we'd love to feature the success of Postageink.ca on our website and social media platforms! Please contact us at [email protected] to arrange a little chat with our team. Cheers!

5 / 5 Share

April 4, 2019

App works very well and they even have a online chat to support with any issues. Their support team is really fast and helpful. Last time Troy (Support Team) helped us solving all issues with excellence.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your review of OneSaas! Really glad to hear that Troy did such a great job in helping you with your Shopify/MYOB connection :-) If you're interested in having B Free's success featured on our website and social media platforms, please send a quick email to [email protected] :-) We'd love to feature your business!

5 / 5 Share

March 22, 2019

App works very well and is very straightforward to operate. We tried for a period of time but due to a change in our accounting system we had to cancel it but would definitely go back to it were we make changes to the accounting package which will enable us to integrate this app.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thanks so much for your 5-star review of OneSaas! We're sad to hear that you needed to cancel the service due to your accounting system. Is there any way we can help? If you have any further questions please contact our support team who would love to assist you: [email protected] Best regards, Arfy Papadam OneSaas

5 / 5 Share

March 11, 2019

Very intuitive set up and it has been running for several months with very few issues and minimal maintenance. Used to link a Magento and a Shopify site to Xero accounting system. Definitely recommend for ease of use.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2019

Johnny from OneSaas is fantastic when you need a hand sorting things out with the configuration. I use OneSaas to connect to my fulfilment warehouse, and the only limitations at the moment have more to do with Shopify than OneSaas (i.e. being able to filter orders by location). Otherwise very happy with the app and the service provided by the OneSaas team.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2018

Saves so much time every week. Support is great. We use MYOB if you could import shopify merchant fees to a different location would make the process easier. Would give 10 stars if they could handle returns/refunds. at the moment we need to do it manually.

Using app

About 1 year

Total reviews

9

Average rating

4.7

5 / 5 Share

Aug. 10, 2018

Good app. Works well and easy to use. www.pilottrackhdd.com

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2018

Onesass is a great addition for our business and it allows us to connect many things together and automate so much. The support team has been great if I have had to contact them and would recommend anyone looking for a great tool for connecting all your services up in one place.

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

May 2, 2018

The support from Johnny at One Saas has been nothing short of amazing. Very quick to reply to my numerous questions while getting 3 Shopify sites all hooked up to one accounting system. Nothing was too much trouble. Everything was explained clearly so that we knew what we could and could not do and why. First class support. The app is working well for us too, syncing all our inventory across all sites every hour to avoid the embarrassing 'sorry we've already sold it elsewhere'.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2018

Fantastic product and exceptional service. Onesaas Support is always fast and helpful to assist with any technical questions. The middleware has completely automated our inventory management and accounting syncing :)

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 16, 2018

Great support :) Adela was very helpful, responsive and patient.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Would not want to be without it. Saves so much time every day. Paul made the upgrade very easy.

Using app

About 8 years

Total reviews

29

Average rating

4.8

5 / 5 Share

May 7, 2017

Awesome App. Syncs everything automatically. Customer Support is amazing. Saves us so much time every day with Accounting, Logistics and Fulfilment. Can highly recommend.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

May 2, 2017

Thrilled with OneSaas. First started with their Shopify > Xero Export.... beautiful. Now testing their Xero > Salesforce integration and so far so good. Customer service is exceptional. Johnny, Laszlo and the team have been great with onboarding and ongoing support.

Using app

8 months

Total reviews

14

Average rating

4.9

5 / 5 Share

April 7, 2017

Overall good and quick support with friendly team

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2016

Great App. Very simple to use and comes with handy notifications. I use it to integrate my fulfilment. Does what it says on the can!

Using app

9 months

Total reviews

2

Average rating

5.0