All reviews

Rating Breakdown

  • 5
    92% (2,746 ratings)
  • 4
    6% (183 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (41 ratings)

Reviews with Text

  • 100% (2,991)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2021

Thank you Karol. There were contacts and products hung up in the App and you were very helpful in clearing them and pushing through the sales. Have a great day.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2020

Troy from the support chat was awesome in answering all my questions very quickly and effectively!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Clarisse was great, solved my issue with ease and no fuss. I recommend Shopify and Quickbooks Online. Thanks again

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2020

Support throughout the trial has been exceptional thus far with Karol and others. I will further update as i continue to evaluate this app. But so far, it is good.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2020

Vince helped me and was so helpful, solved my issue and more! I was frustrated but then the customer support really helped with my issue

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2020

Hazel helped me quickly , precisely and patiently. so far so good with support from this app. im not generally a fan of linkage apps but i do like good support.

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

May 9, 2023

2023-05-09: ROM was polite and technically competent to resolve my syn issue. 2023-04-19: Nice to see Ronnie post-Covid. Ronnie is knowledgeable and has pinpointed my sync issue with Shopify. Thank you, Ronnie. 2020-10-14: I like the online support about a sync from Shopify to QBO. Ronnie was fast and knew his stuff. Thank you, Ronnie.

Using app

About 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

May 10, 2020

Spent almost 1 hour online chatting with customer support. Excellent customer service, Troy is very patient, and he fixed up all the errors, all good now.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

Great app and customer service is very efficient. Recent help requests were handled promptly by Clarisse and Troy.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

HAZEL FROM SUPPORT IS 20/10, HELPED ME WITH EVERYTHING. I HOPE HER TEAM LEADER GIVES HER A PAY RAISE AND OR BONUS AS SHE IS AMAZING.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 5, 2020

Thank you Hazel for your help! You help me to solve my issues Very fast service They answer all my questions

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2025

It is one of the best App, customer service too, Chat opens up on the help section, last time Hazel assisted me and my question resolved pretty quick. Thanks team, keep up good work. Today 29/05/2025 Nick helped me, it was quick and professional, Thank you

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

Great customer service. Karol has helped me set it up and supported me quickly. Overall, great experience

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2020

Sherwin is just awesome! He rescued me with the weird errors in QBO and Shopify syncing...Thank! for the quick service. I loved it 10/10

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

Rafael responded quickly and was very helpful and he was able to resolve our problem. Customer service was awesome!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2020

Marck is always super quick to respond and has been very helpful with us getting this app set up. We've received great customer service.

Using app

4 months

Total reviews

7

Average rating

4.4

5 / 5 Share

April 17, 2020

Rafael was very helpful and took the time to help me understand. I really appreciate a customer service that is resourceful to their customers.especially being a new business owner.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2020

All of my interactions with their team has been positive. Today Karol, spent a lot of time with me, breaking down Open Saas and helping me better understand their platform.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2020

Thanks, Karol for your guidance and to see into the matter for further support. I really appreciate your help.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Interacted with the team as there were some major updates. Nick had very kindly and professionally handled my issues and I am very happy to be there customer! ---- Things are working great with OneSaas. Currently use this app to sync my multiple Shopify stores to a single QBO account. QBO is our main inventory management, and it nicely push and sync orders, inventory, and product within the 2 systems. The CS support is helpful and polite, Sherwin has provided me great help in solving some of the issues I had. Been using them for more than a year now, and plan to do so for more years!

Using app

Almost 7 years

Total reviews

4

Average rating

5.0