All reviews

Rating Breakdown

  • 5
    91% (2,792 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,051)
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5 / 5 Share

July 30, 2020

A complex app made very simple by helpful people like Hazel and Vince who did a great job explaining the difference between the different syncing options, etc.

Using app

About 1 month

Total reviews

10

Average rating

4.9

5 / 5 Share

Oct. 8, 2020

Vince was VERY helpful. Their customer service is great. He was very knowledgable and knew exactly what I needed, no need to do to much back and forth with explaining my problems. Quick, efficient, and helpful. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

This app saves a lot of time. It also connects to my Etsy account. Troy was very helpful and helped me through the setup. Great customer service. Highly recommended

Using app

6 months

Total reviews

25

Average rating

5.0

5 / 5 Share

June 23, 2020

I am using the app to sync my orders/sales receipts from Shopify to Quickbooks Online and all the fees. I contacted OneSaas to help me sync and Karol was super helpful. She made it very nice to work with OneSaas and made me very happy.

Store

K-Traps

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2020

I've been using OneSaas for one of our Shopify stores, and wanted to get it set up on the other store. Troy was extremely helpful in setting it up and getting all of our settings correct. I'm very happy with OneSaas, as it saves me an immense amount of time.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

June 15, 2020

Ronnie in support was very helpful and the app works great! We are very happy with the ability to submit transactions automatically to Quickbooks Online.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2020

I had the chance to get Troy to help me out with the setup. He was extremely knowledgable including accounting. I had tried another app before and will definitely not go back. Definitely recommended!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2020

We just added this app to our Shopify store and so far we are very happy. Rafael helped us solve a minor issue we had with the Sync and now we are up and running.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

Thank you Karol. There were contacts and products hung up in the App and you were very helpful in clearing them and pushing through the sales. Have a great day.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2020

Troy from the support chat was awesome in answering all my questions very quickly and effectively!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Clarisse was great, solved my issue with ease and no fuss. I recommend Shopify and Quickbooks Online. Thanks again

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2020

Support throughout the trial has been exceptional thus far with Karol and others. I will further update as i continue to evaluate this app. But so far, it is good.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2020

Vince helped me and was so helpful, solved my issue and more! I was frustrated but then the customer support really helped with my issue

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2020

Hazel helped me quickly , precisely and patiently. so far so good with support from this app. im not generally a fan of linkage apps but i do like good support.

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

May 9, 2023

2023-05-09: ROM was polite and technically competent to resolve my syn issue. 2023-04-19: Nice to see Ronnie post-Covid. Ronnie is knowledgeable and has pinpointed my sync issue with Shopify. Thank you, Ronnie. 2020-10-14: I like the online support about a sync from Shopify to QBO. Ronnie was fast and knew his stuff. Thank you, Ronnie.

Using app

About 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

May 10, 2020

Spent almost 1 hour online chatting with customer support. Excellent customer service, Troy is very patient, and he fixed up all the errors, all good now.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

Great app and customer service is very efficient. Recent help requests were handled promptly by Clarisse and Troy.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

HAZEL FROM SUPPORT IS 20/10, HELPED ME WITH EVERYTHING. I HOPE HER TEAM LEADER GIVES HER A PAY RAISE AND OR BONUS AS SHE IS AMAZING.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 5, 2020

Thank you Hazel for your help! You help me to solve my issues Very fast service They answer all my questions

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2025

It is one of the best App, customer service too, Chat opens up on the help section, last time Hazel assisted me and my question resolved pretty quick. Thanks team, keep up good work. Today 29/05/2025 Nick helped me, it was quick and professional, Thank you

Using app

Almost 4 years

Total reviews

1

Average rating

5.0