QuickBooks Online

It is one of the best App, customer service too, Chat opens up on the help section, last time Hazel assisted me and my question resolved pretty quick. Thanks team, keep up good work. Today 29/05/2025 Nick helped me, it was quick and professional, Thank you

Great customer service. Karol has helped me set it up and supported me quickly. Overall, great experience

Sherwin is just awesome! He rescued me with the weird errors in QBO and Shopify syncing...Thank! for the quick service. I loved it 10/10

Rafael responded quickly and was very helpful and he was able to resolve our problem. Customer service was awesome!

Marck is always super quick to respond and has been very helpful with us getting this app set up. We've received great customer service.

Rafael was very helpful and took the time to help me understand. I really appreciate a customer service that is resourceful to their customers.especially being a new business owner.

All of my interactions with their team has been positive. Today Karol, spent a lot of time with me, breaking down Open Saas and helping me better understand their platform.

Thanks, Karol for your guidance and to see into the matter for further support. I really appreciate your help.

Interacted with the team as there were some major updates. Nick had very kindly and professionally handled my issues and I am very happy to be there customer! ---- Things are working great with OneSaas. Currently use this app to sync my multiple Shopify stores to a single QBO account. QBO is our main inventory management, and it nicely push and sync orders, inventory, and product within the 2 systems. The CS support is helpful and polite, Sherwin has provided me great help in solving some of the issues I had. Been using them for more than a year now, and plan to do so for more years!

Awesome client support, as always! Thank you, Ronnie! .

They were really helpful especially Sherwin. He was very patient and walked me through all of my concerns. Thank you!

OneSaas has been my saving grace for years. Automatically syncs all of my orders and payments which leaves me more time for the customers and daily running. Vince and Karol are always a massive help and is ready to answer any questions I have in an amazing reply window. 5 Stars from me.

Great customer service - Hazel was excellent - thoroughly impressed by her prompt and knowledgeable responses! I recommend the app

Contacted OneSaas support for a very strange problem where non-inventory items were converting to services in QBO somehow. I received prompt service on chat, and the developers looked into it promptly. The problem was resolved by OneSaas and it wasn't even their App that was causing the problem. Great follow-up & knowledgeable support. Thanks to Johnny, and Troy, and the Development team who looked into this...Great Job!

Awesome support! Hazel really helped me with the sync and provided amazing support that solved our sync problem. There's a wide room for improvement for this app but so far it has been serving its purpose. Thanks OneSaaS and Hazel! Awesome job guys! ____________ Had to contact support again 03/24/2020 because of sync problem.. To the Dev team, please check inventory level sync QB to Shopify it seems that it has a bug when reimporting products. Thanks Rafael for your help. All is good now. But I hope I don't need to contact support the next time I sync my products since it is one of you app's feature. Thank you!

Ronnie was super helpful and helped me step by step and answer any and all the questions i had to get my intial workflow setup. they even sync some orders to my QBO account. Thanks again Ronnie!

The Support from Karol about the configuration settings was amazing. Thanks a lot Karol. Great work!

Sherwin was amazing, offered good solutions and even offered to perform some updates for us on the spot, at 11PM, perfect score from me!

This app has the best customer service of any app I have worked with. This has saved an incredible amount of time and even more important it has reduced human errors in transferring invoices. I have worked with many of the customer service reps and they have all been amazing, but the most recent was Karol and wow she made things so easy to understand and helped iron some things out. Without a doubt this app is great for what it does. Take the free trial and work with the customer service to get it set up properly! Rafael is amazing too! I am going to just keep adding everyone I speak with because they are all amazing!

I wanted to write a review of the customer service I just received from Troy. In a word, it was EXCELLENT!! I had way more questions than any of the articles you send out could answer, and so Troy created a screen-share, and I was able to ask specific questions and understand how OneSaas conveys information from Shopify to QBO. It makes sense now, and I feel I can support the owner of Federal and Black, as I am her Accountant. It also means that I can support other Shopify business owners and will definitely suggest they use OneSaas to convey information rather than the other applications. Troy impressed me with how much he knew, and it was easy to work with him. If OneSaas could build up a team of customer service reps like him that you could actively call into (if that is affordable), it could help OneSaas grow. Again, I am thankful and appreciative for all Troy helped me with, and guided me through, and I look forward to being able to keep great records with my client. -Michael