All reviews

Rating Breakdown

  • 5
    92% (2,437 ratings)
  • 4
    7% (174 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

May 16, 2024

Ben was super helpful, all the support people have been top notch. This software is great!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

La escribo en español por que esta aplicacion es GLOBAL sencilla y facil de usar para emprendedores y contadores me comunique al chat por ciertas preguntas y David me atencio excelente y rapido ademàs cabe resaltar que puedes escribri en español y el sistema traduce entonces no hay barrera de comunicacion

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Costumer support was really patient with me to set all things up. I had some concerns with mapping payment and now everything is working fine! A big thank you to Dean and Troy :) I just spoke with Sherwin because I was having some issues with pushing my transactions and he helped me very well ! Everything was all set in a few minutes :) Thank to you Sherwin !!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

Ben was awesome! Had some issues syncing Shopify with QuickBooks, and it was getting pretty frustrating. Ben jumped into our chat and handled everything like a pro. He walked me through all the fixes step by step, always making sure I knew exactly what to do next. Super patient and clear with his guidance, and before I knew it, everything was syncing smoothly. It's all working perfectly now, thanks to Ben. Really appreciate his help and definitely recommend him if you need support! Cheers, Ben!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2024

I logged into Shopify Connector with import errors (caused by my error). Support Agent Sherwin reached out immediately and offered to help out. Thank you for the friendly, proactive and expert support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Raphael was very helpful today

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

David was amazing to deal with. Very patient and knowledgeable. He had my issue sorted out in no time. Thank you David

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Nick really tried his best and had the most patience with me I know nothing about integrations of quickbooks to shopify etc and he helped me pick correct accounts, links etc for future syncing. I wish there was a course to understand it all tho less need for a accountant.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

This app is super useful to help you extracting automatically orders or payouts from Shopify and put them into Quickbooks. The support is really great! David helped me to setup everything perfectly.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Great support from Clarisse, I wouldn't have managed to do what i needed without her help. Patient and detailed thank you! Awesome help from David too latterly, superb patience for someone so incompetent!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2024

We had a minor issue where we used the same order number as one that was meant to pull through from the app (totally our fault!) and Clarisse was an absolute superstar at resolving this for us! I had to wait no longer than 1 minute to connect to the chat, and the issue was solved within 5 mins. We're really new to QBO and this app has been an absolute gamechanger for us, can't recommend this app and their support enough. Thank you again, Clarisse!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Really happy with the service I received today from Clarisse. Quick responses to my issues and she got straight to fixing the problem. Lovely communication and, for now at least, my connection problem has been fixed and I can get on with some work.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

I needed confirmation on the integration setup of OneSaas to QBO and connected with support through CHAT and conversed with Troy who was amazing. He got it all set up with me and answer and explained the process very well. Thanks Troy!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

David was a great help! Quick, friendly, and knowledgeable. He was able to walk me through the errors efficiently. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2024

Ben was fantastic getting the errors addressed for our sync!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Sherwin resolved my issue quickly and efficiently

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

All installed - it's quite complicated to setup so we sat with the accountant to map the sales and tax codes. Once we got testing we were getting some errors trying to sync B2B customer data. After speaking to QBO support (Clarisse) she got it fixed so quickly and explained the issues. Super impressed... they saved me hours!)

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

NICK did an amazing job! As a novice and still at the bottom of this large learning curve, that is QBO, Nick took the time to explain. Not only did he have patience but also simultaneously helped me with my issues at hand. Thanks so much!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

I have some issues to sync data from Shopify to QBO, I started a chat, and CLARISSE from the custumer service help me gratelfuly. 15 minutes later everything was working. Great service! thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2024

Ben, helped us step by step of the way of integrating sales receipt from Shopify after our Bold integration app just stopped working. Really grateful the support is here for us with quick results and guidance. Thanks Ben!

Using app

3 days

Total reviews

1

Average rating

5.0