All reviews

Rating Breakdown

  • 5
    93% (2,664 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
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5 / 5 Share

Sept. 12, 2024

Karol was really really amazing! She was very patient with my questions. She made the integration process so easy. :) Thanks Karol!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Great app. Support is stellar, Sherwin, Troy and others are always quick to resolve any issues.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

David was fantastic. I was having major issues getting Sales synched from my store. He walked me through, and explained the entire process. Very helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Rafael in technical support was a gem to work with. Made migrating to the new app quick and easy.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

QuickBooks Online Global has great customer care. Sherwin was very helpful and knowledgeable and was quick to resolve my syncing issue.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Troy came onto chat as soon as I launched it, he solved my problem right away and also wanted to help me load historical data prior to integration which sadly I did not have time for so he kindly gave me a link to raise a ticket when I was ready. App is amazing, saves me so much time, setting it up was easy using online chat, can not recommend highly enough. Thanks again Troy x

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

The transition to Quickbooks Online Global is smooth with the support of Ronnie, who is very patient and walked me through step by step. Ronnie also helped to re-set our work flow so I dont' have to re enter again. Thanks so much.

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Sherwin was very helpful and was able to solve all my issues!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Working with Ben with SAAS has been amazing. Whenever we have sync issues he takes care of the issues, right away!! Saves me SO much time!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Paul was very helpful, and super patience with me today getting everything set up he explained in great detail if i was unsure of anything

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 9, 2024

Nick, Is very knowledgeable. He identified the problem and was able to get the issue fixed seamlessly. I am very happy with the customer service I received from Nick. He deserves a raise! :)

Using app

Over 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 9, 2024

Good interface that can be configured to get accurate accounting. Excellent knowledgeable customer support from Ben

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Paul was amazing. Caught me at just the right time when I was struggling with a sync and helped me get everything back on track!!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Paul was great help and he really knew his stuff and offered to help at a later convenience too which is great!

Store

Unndr

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 9, 2024

Great service and support from Karol who fixed my issues quickly and efficiently.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

Thanks David!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

For the most part I've had a positive experience synching shopify into Quickbooks. There are a few strange moments when products duplicate and I end up having to manually tidy up my products/services list to make sure products map to the correct income categories for accurate reports, and a couple of strange tax mapping issues, but it's all leaps and bounds better than the days when I had to enter all of this info manually from emails into QBO (2013, I don't miss you at all *lol*). Thank you to Lori for providing tech support today making sure I my account was correctly moved to the new QBO Global. Much appreciated!

Using app

About 8 years

Total reviews

12

Average rating

4.4

5 / 5 Share

Sept. 6, 2024

Highly recommend this app. I had a few issues with syncing to QB and Dean was super responsive and incredibly helpful in answering my questions quickly today and in resolving the issue. Thank you!

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Rafael is super helpful!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Karol was a great help today! A seamless transition to the new sync app.

Using app

Over 5 years

Total reviews

11

Average rating

5.0