QuickBooks Online

This app did an automatic update and made a mess of things. However, in chatting with Sam from the "integration transactions" chat link he was able to revert me back to the previous version so that transactions are lumped together. So the 5 stars is for the old connection, not the new.

Works well, had an urgent issue that was quickly fixed by Jebran

We asked support, and Wen was extremely helpful in guiding us on how to use the old version of the app when the new one wasn’t working. This app really helps us create invoices in QuickBooks without issues. Thank you, Wen, for the great support!

Thank you for the good service Jii !

Working with Francis on the customer support side has been great, as it sounds like they are constantly innovating and adding functionality to handling invoicing versus sales receipts, and was also given recommendations on how to best handle situations for month end close reconciliations.

Just had the best customer service with Shopify chat. Sherwin was prompt, patient with me and solved all of my syncing issues. Makes me want to work even more with these great companies. Thank you Sherwin Chris

Jebran has been great

Chelle from the chat helped me navigate an app integration. It was a great experience and was able to get to the root of my problem.

Jasmin was great!

Very friendly staff, always ready to help. Special thanks to Jasmin for helping out with our sync issues.

Francis was able to help me with fixing shipping and discount line items that were missing in Shopify. There is still some other issues with Shopify not syncing over all selling fees, etc. correctly and he escalated the issue.

Our Shopify-Quickbooks connecter was offline. Support rep RODS got us back up and running in under 5 minutes.

After having issues with my Shopify to Quickbooks integration, I was happy to receive a helping hand from Jebran in the QB integration Chat service. They were very patient and able to help me resolve the challenge right away. It was nice to be able to speak with a real person right away! Great service. Nate

I spent the entire day in support with Angel, who truly lives up to the name. They persevered and were able to piece together a workaround that let me return to the legacy version, which I really appreciate. Unfortunately, the reason I needed help at all is that what was once a great app has taken a serious step backwards after the forced update. Please, if you haven’t updated yet, I strongly suggest holding off until these issues are resolved.

RODS was great. Quick user error fix

Francis was a great help to me and helped me resolve my integration issue. 5 out of 5 stars for technical support.

Great help from Sherwin in helping me resolve the errors. Thank you!

Nick has been helpful trying to fix my issue.

I had an issue with inventory syncing which was quickly and efficiently identified and fixed by Sherwin. Always great support and customer service on the very odd occasion it is required.

I woke up this morning with a heavy load on my shoulder because of a problem I could not solve In my Quickbook connector. But thanks to Francis, now I feel a whole lot better. Now I know that we have good support and I won't wait so long to ask for help. Thanks again Francis