QuickBooks Online

Hazel from customer support was extremely helpful and quick to respond. We are integrating our Shopify store with QBO, and she made the process really easy to understand.

Just figuring the App out still, but so far Hazel has been so helpful! Thank you Hazel! Will need some more time to make sure app works etc, but so far, happy.

7/1/21 - Had another issue (Self created) again.... Worked with Dean and man, I tell you what, these guys are AMAZING. Super quick response time got right to the issue and helped me with a fix. What an amazing team, thank you for making it so painless!!!! I am using this app to integrate my existing QBO system to my new shopify store. Had some hurdles (self created) that I needed some assistance with. I used the chat support in the app and spoke to Rafael. He was more than accommodating, and helped me understand the process that I had to go through to get things to work correctly. Very helpful! Good support and customer service is most important to me when I am having issues. OneSaas has been there to help.

Had issues with figuring out where to start and properly set up the app but Ronnie helped us out and so far so good

Just finished a chat with Vincet l and He was great. Fast, knowledgable and nice. I would recommend this app

We had a alot of sync issues however Karol was very helpful and assured us they would get resolved in a timely manner. Thank you again Karol for your help!

There were aspects of my integration that I didn't understand until after. Some of it had to be undone and redone. Karol efficiently and patiently cleaned up my mess and set things right. An ideal support experience!!

Awesome help from Hazel in Customer Support. She helped us resolve some syncing issues we had between OneSaaS and QuickBooks Online.

I have had this app controlling the integration from my Store to my accounting software for some time now, since the old version. I have just now updated to the new version and am even happier. With great support from Ronnie on the help chat. Ronnie really went above and beyond to make sure everything was right with what i needed and make it pain free. Defiantly recommend this app!

We just downloaded this App but so far it seems like a good decision! The support chat feature is especially helpful. I chatted with Ronnie today and they were patient, nice, clear and resolved my issues and answered my questions. I would highly recommend reading the integration guides [Shopify and Accounting Integration Guide (When starting from the Shopify App Store)] before completing the integration!

I have requested assistance a few times, and each time i get great service. Hazel & Rafael have both helped me on many occasions, much appreciated and recommended!

I really appreciated Karol's assistance today with questions I had. She reviewed all options with me and followed up with team.

Karol was so amazing helped made my day, she was so professional and did everything she could to help. She actually helped solve issues and bigger issues she made sure i felt at ease that it will be fixed by the right team members of hers

Karol with chat support was great. She was very helpful, informative and patient, oh so patient with me. Thank you and I am happy with the app so far.

So far this is the best QBO/Shopify integration i have found. 5 stars for service (Hazel is great!) 5 stars for level of customization too!

I just started with this app. Hazel in customer support was a HUGE Help. It takes a little while to figure out what accounts go where; But so far it seems to be working great. I would suggest having an accountant set everything up for you but if you can't, at least support is willing to do all they can to help you.

Hazel was very helpful in providing all the information to get our connections up and running successfully. This app is perfect for syncing orders between multiple Shopify stores and QB Online.

Great service. Thanks to Marck who resolved my setup query promptly to get everything moving smoothly.

Super helpful! Hazel was great & quick with response times:) We made the switch from our woo-commerce link to shopify & Hazel was able to accommodate this quickly & efficiently. 2024- Need assistance doing an updated today & Ben was super helpful & made the process seamless:) Very thankful for this app.

Marck was a star on support chat after our account disconnected. He got us up and running in a few minutes then stayed online to make sure the sync worked and our Shopify orders transferred to QBO. After that he migrated us seamlessly to the latest version of their app.