All reviews

Rating Breakdown

  • 5
    93% (2,655 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,858)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 11, 2025

Ben was great. Super fast replies and immediate resolution. Honestly the best customer service I have had to date!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2025

Wen was very helpful - superb service

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

Nick was absolutely amazing. Knew exactly what he was doing and very quick to respond!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2025

Nice really helped me out a lot on multiple stores!

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2025

Nick from Customer support was great!

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2025

Thanks Sherwin for helping me out and for the great customer service.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

SHERWIN got on the chat quickly found the information I needed and they fixed an error with a product without me having to do anything. In general. Support has been good and SHERWIN was exceptional!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

Jenny was great! super easy to work with!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

I encountered a syncing issue that I may have self created but Ben was amazing in getting it sorted!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2025

Fantastic customer support!! Francis was fast, efficient and helped me understand how the link would best work for us! Love it!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

great service

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

Sherwin was a big help setting up the software!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

Rhica was very helpfull and she contacted me before that I need to. Rhica was very proactive. Thank you for you help !

Store

TANIT

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2025

I was having an issue and Rhica corrected it for me very quickly.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

I had an excellent experience with Sherwin from the customer support team. He was extremely helpful and professional while assisting me with my invoices, tax-related questions, and necessary adjustments. Sherwin handled everything with patience and clarity, making the entire process smooth and stress-free. He took the time to explain each step and ensured that all issues were fully resolved. His attention to detail and dedication to customer satisfaction truly stood out. I really appreciate his support — thank you, Sherwin!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

Wen provided very good support during the whole process of Integration. He is very supportive and helped a lot . Thank you so much Wen

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2025

Many thanks to Francis for his quick support and help during the Quickbooks integration process.

Store

Deuniq

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

I've been using this app since a client moved their online store to Shopify a couple of years ago. I've found the intergration works very well and the customer support is extremely helpful when there are issues. I have to give a special mention to Jas who helped me sort out a syncing issue today quickly and with minimal fuss. I'd highly recommend the app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2025

Sherwin was incredibly helpful in getting our account set back up after we ran into some issues. He walked us through exactly what needed to happen and made the whole process smooth and stress-free. Very pleased with the support—thank you!

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 7, 2025

Genuine help and fast! Was struggling with setup and Sherwin had me sorted in a few minutes.

Using app

12 days

Total reviews

2

Average rating

5.0