All reviews

Rating Breakdown

  • 5
    92% (2,539 ratings)
  • 4
    6% (176 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

May 21, 2024

So happy with this apps. i was having some problem and Ben quickly help me and fix it.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2024

Easy to use app and a great customer service team who are always there to help, specials mention to Sherwin who helped solve any issues!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2024

I've been used Quickbook Online 3-4 years. This is excellent accountant and managing stock. Today, When I'm solving the problem. Sherwin chat to me and help me to solve the problem by quickly.

Using app

Over 1 year

Total reviews

7

Average rating

3.3

5 / 5 Share

May 17, 2024

David is really thorough to chat with, and I hope to work with him again as the need arises.

Using app

Almost 4 years

Total reviews

2

Average rating

3.5

5 / 5 Share

May 16, 2024

NICK is the best! super helpful and offfers best practice configurations. Worked with me to test transactions and make sure my integrations were working as expected!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Ben was super helpful, all the support people have been top notch. This software is great!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

La escribo en español por que esta aplicacion es GLOBAL sencilla y facil de usar para emprendedores y contadores me comunique al chat por ciertas preguntas y David me atencio excelente y rapido ademàs cabe resaltar que puedes escribri en español y el sistema traduce entonces no hay barrera de comunicacion

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Costumer support was really patient with me to set all things up. I had some concerns with mapping payment and now everything is working fine! A big thank you to Dean and Troy :) I just spoke with Sherwin because I was having some issues with pushing my transactions and he helped me very well ! Everything was all set in a few minutes :) Thank to you Sherwin !!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

Ben was awesome! Had some issues syncing Shopify with QuickBooks, and it was getting pretty frustrating. Ben jumped into our chat and handled everything like a pro. He walked me through all the fixes step by step, always making sure I knew exactly what to do next. Super patient and clear with his guidance, and before I knew it, everything was syncing smoothly. It's all working perfectly now, thanks to Ben. Really appreciate his help and definitely recommend him if you need support! Cheers, Ben!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2024

I logged into Shopify Connector with import errors (caused by my error). Support Agent Sherwin reached out immediately and offered to help out. Thank you for the friendly, proactive and expert support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Raphael was very helpful today

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

David was amazing to deal with. Very patient and knowledgeable. He had my issue sorted out in no time. Thank you David

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Nick really tried his best and had the most patience with me I know nothing about integrations of quickbooks to shopify etc and he helped me pick correct accounts, links etc for future syncing. I wish there was a course to understand it all tho less need for a accountant.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

This app is super useful to help you extracting automatically orders or payouts from Shopify and put them into Quickbooks. The support is really great! David helped me to setup everything perfectly.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Great support from Clarisse, I wouldn't have managed to do what i needed without her help. Patient and detailed thank you! Awesome help from David too latterly, superb patience for someone so incompetent!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2024

We had a minor issue where we used the same order number as one that was meant to pull through from the app (totally our fault!) and Clarisse was an absolute superstar at resolving this for us! I had to wait no longer than 1 minute to connect to the chat, and the issue was solved within 5 mins. We're really new to QBO and this app has been an absolute gamechanger for us, can't recommend this app and their support enough. Thank you again, Clarisse!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Really happy with the service I received today from Clarisse. Quick responses to my issues and she got straight to fixing the problem. Lovely communication and, for now at least, my connection problem has been fixed and I can get on with some work.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

I needed confirmation on the integration setup of OneSaas to QBO and connected with support through CHAT and conversed with Troy who was amazing. He got it all set up with me and answer and explained the process very well. Thanks Troy!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

David was a great help! Quick, friendly, and knowledgeable. He was able to walk me through the errors efficiently. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2024

Ben was fantastic getting the errors addressed for our sync!

Using app

Over 1 year

Total reviews

1

Average rating

5.0