QuickBooks Online Global

March 22, 2024

Great service. Many thanks to Sherwin helping me navigate the app for a first time. Very quick to reply and very helpful. And very patient. I would definitely use the chat feature again.

March 20, 2024

Sometimes there are kinks but the support is excellent. Just today Paul solved my problems!

March 15, 2024

The service with the connector is good but was only needed for when some transactions wouldn't go through. A little cumbersome, but the customer service made up for that (Thanks Ben)

March 15, 2024

This app is wonderful. My only complaint is that it consistently generates errors for POS sales because the customer name is missing. Customer support has been very helpful anytime I needed help clearing the errors. Today, I spoke with Sherwin who fixed the problem for me in a blink!

March 13, 2024

This app seems to be working well, though it would be helpful if it could send updates to QBO more frequently than once per hour. Every 5 or 10 minutes would be nice as it would help keep information more timely. Sherwin has been super helpful with any questions we've had, so having strong support like this does make any app much better to use. Keep up the good work Sherwin!

March 6, 2024

I would highly recommend this app. If you ever have any problems, they are super helpful on the chat too. Rom was AMAZING when helping me with some technical issues. Very friendly, kind and knowledgeable!

March 5, 2024

Ben helped me with a few questions while I set up my intergrations.

March 4, 2024

Merci à SHERWIN qui a su résoudre un problème redondant qu'aucun autre tech n'ont pu résoudre auparavant et ce en moins de 15 minutes.

March 4, 2024

We had some issues setting up the initial integration but Ben provided excellent service via the online chat function and was able to get things cleaned up quickly and efficiently.

Feb. 28, 2024

Sherwin was awesome, very proficient, and knowledgable. made the process seems quick,

Feb. 12, 2024

I app is my favorite option for syncing QBO and shopify because we need to track destination based sales tax for washington state. It beings in more data than I would like, but is easy to use. Sherwin at support is great and helped me get set up, very easy to reach support and help was quick.

Jan. 17, 2024

LORI provided exceptional customer service in handling my issue

Dec. 28, 2023

David helped us to recover a product that was not syncing properly to QBO from Shopify and had been marked Ignore Error and Don't Attempt a Retry. He confirms undoing that choice is only possible from his end. I am not entirely sure I understand why that choice is there, especially since it is tricky to undo it. The app itself is very good. We have been very pleased with how well it syncs our Shopify data to QBO and uploads our Inventory levels too.

Dec. 19, 2023

I was able to get all my transactions into QB from Shopify. I ran into an issue but Rafael popped up on my screen and was super helpful, he even did some background work and then let me know when it was done, and it was! Would recommend.

Dec. 14, 2023

I had a sync error and Sherwin solved it quickly and without any fuss or input from me. Great to have actual support.

Dec. 12, 2023

So far the App is good. It is integrating most of my sales with QuickBooks fairly seamlessly. Sherman on the help chat was particularly helpful and friendly.

Nov. 16, 2023

I found it a bit awkward to set up but Clarrise was so helpful and guided me through the problems I was having! Hardly any wait time and helped straight away!

Nov. 8, 2023

I had some sync issues but Dean was great in helping me solve them. Thanks Malcolm

Oct. 23, 2023

The app works but the timeout errors are a consistent problem. The customer service and support is very good. They can help you with issues

Oct. 22, 2023

Ronnie helped me quickly and efficiently.