QuickBooks Online
Sync your sales channel with QuickBooks Online
Rating
4.8
feedback
2,984
chart
#106
All reviews
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Feb. 16, 2026
Francis was quick to fix the problem I had with syncing the files with quickbook. Very satisfied with his efficiency in solving my issues.
Using app
About 4 years
Total reviews
1
Average rating
5.0
Feb. 16, 2026
I am giving 12/10 for my experience with Francis in customer support. He delt with a disastrous app upgrade that developers PUSHED. I have never experienced such a bad roll out. NO WARNING. IMPOSING NEW GLS!. Not working fully, causing paralysis, nothing could sync. It was pretty impressive how bad they got it. I hope they learn and take the feedback and design something better. They cost us money & lost trust in their product. I don't want to hear a "we are sorry to hear this feedback" That just feels patronising.. Honesty would be refreshing. like..."We Messed Up"
Feb. 13, 2026
Jasmin helped us revert the shopfy connect app to the older version which is a great help as the new version had so many issues and I had to manully enter all shopify sales. Thank you Jasmin!
Feb. 11, 2026
Genuinely one of the best support experiences I’ve ever had. Nick was knowledgeable, patient, and incredibly efficient. He quickly identified the issue, explained everything clearly, and guided us step by step until everything was fully resolved. Professional, responsive, and truly helpful from start to finish. Thank you, Nick!
Feb. 10, 2026
Got helped by SHERWIN, the guy was so quick and efficient I mistakenly thought he was an AI agent! Thanks!
Feb. 9, 2026
I had Nick assist me with some SKU syncing issues and re mapping payment gateways. Very happy with the assistance.
Feb. 9, 2026
This app did an automatic update and made a mess of things. However, in chatting with Sam from the "integration transactions" chat link he was able to revert me back to the previous version so that transactions are lumped together. So the 5 stars is for the old connection, not the new.
Feb. 6, 2026
We asked support, and Wen was extremely helpful in guiding us on how to use the old version of the app when the new one wasn’t working. This app really helps us create invoices in QuickBooks without issues. Thank you, Wen, for the great support!
Feb. 6, 2026
Working with Francis on the customer support side has been great, as it sounds like they are constantly innovating and adding functionality to handling invoicing versus sales receipts, and was also given recommendations on how to best handle situations for month end close reconciliations.
Feb. 6, 2026
Just had the best customer service with Shopify chat. Sherwin was prompt, patient with me and solved all of my syncing issues. Makes me want to work even more with these great companies. Thank you Sherwin Chris
Feb. 5, 2026
Chelle from the chat helped me navigate an app integration. It was a great experience and was able to get to the root of my problem.
Feb. 5, 2026
Very friendly staff, always ready to help. Special thanks to Jasmin for helping out with our sync issues.
Feb. 4, 2026
Francis was able to help me with fixing shipping and discount line items that were missing in Shopify. There is still some other issues with Shopify not syncing over all selling fees, etc. correctly and he escalated the issue.
Feb. 4, 2026
Our Shopify-Quickbooks connecter was offline. Support rep RODS got us back up and running in under 5 minutes.