All reviews

Rating Breakdown

  • 5
    92% (2,439 ratings)
  • 4
    7% (174 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

Feb. 29, 2024

Just had great experience with Rom. Professional, friendly, knowledgeable. Full marks all around!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Ben with customer service was great in getting this set up correctly.

Using app

About 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 29, 2024

It is great to be able to transfer data seamlessly. Their customer support is always so good. Rom did a great job and explaining the issues I was having and helping me fix them and prevent them in the future.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Amazing support since the beginning. And today as I have come to expect customer support was friendly and goes the extra mile. Thank you SHERWIN

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

David was really polite and managed to solve the connection issue straight away. Thank you again David

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Sherwin was very helpful in clearing up the issues I was having syncing the app to QBO.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Sherwin helps me to setup my connection between shopify and qbo. Fast and verry helpfull

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

The app has been great so far. when I ran into trouble using the app, Ronnie went above and beyond, solved my problem, and explained where I got it wrong. She was incredibly patient with me. Awesome app. fantastic customer service

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Great service, Troy answered all my questions and was super helpful.

Store

Tannus

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

This app is great and the customer is super helpful :) Rom from the support helped me solved all my problems, best support ever :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

I've reached out a few times with the chat function and David, Dean and Sherwin were all very responsive, patient and helpful with all of my queries. If you have a preferred person to work with you can also request them which is great.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Good support very fast and responsive

Using app

3 months

Total reviews

14

Average rating

3.6

5 / 5 Share

Feb. 26, 2024

I had an excellent experience with Connector Support, particularly with the assistance provided by Paul. The team was incredibly responsive and went above and beyond to address my queries. Paul, in particular, was knowledgeable, patient, and guided me through the entire process with clarity. I'm impressed with their professionalism and the prompt resolution of my concerns. Connector Support, and especially Paul, truly stands out for their customer-centric approach and expertise. Highly recommended!

Store

ANITAS

Using app

10 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 23, 2024

Paul was excellent and got to the bottom of my problem quickly.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

support was super fast, friendly, and way more skilled than myself. Big thanks to Karol for the set-up

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

This morning, Sherwin was on the spot without delay getting to the root cause of the issue.. I would give a 10 Star if I could... Wish other sites were as responsive and helpful as this Sync App with QBO ... Thanks Sherwin... Sincerely Randy

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

parfait service impeccable de SHERWIN en soutien!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

Perfect service by ROM and CLARISSE, help me fast with problems I have to synchro my shopify

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

OMG, I just experienced the best, most professional, knowledgeable customer service from David! He was quick to understand my question and equally quick to respond with the information I needed. Couldn't ask for more!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 20, 2024

SHERWIN was amazing. He pinged me on the chat window and was able to help me get all the orders with synching errors.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0