All reviews

Rating Breakdown

  • 5
    92% (2,539 ratings)
  • 4
    6% (176 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

April 29, 2024

Nick is sooo very helpful! His service was amazing, he had every answer to all questions I had and went above and beyond to help me! I cannot express enough thanks to Nick and all his help!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2024

I just received really wonderful customer service and would like to say thanks to Sherwin for helping me resolve an issue I was having. Sherwin was knowledgable and patient and it was much appreciated!

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Yes Sherwin was a comfortable pair of hands.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2024

SHERWIN was well knowledged and very helpful

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2024

Nick is so quick and helpful today. Every question I asked he gave me the answer straight away and took action promptly. Thank you so much Nick

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 24, 2024

Very efficient! David was super helpful and fast!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2024

Ben from the support team saved me a lot of time! Although it can sometimes be complicated to configure our applications on 3 different platforms, Ben took care of everything to help me! I love Quickbooks, and even more its support! Thanks Ben!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2024

We've been using this app for several years now so have faced several issues that I would describe as normal given the volume we do. What really makes this app outstanding is their customer service. Troy in the CS department is responsive, personal and persistent towards making sure problems get resolved, these days that type of help is impossible to find.

Using app

Over 2 years

Total reviews

5

Average rating

2.8

5 / 5 Share

April 22, 2024

Ronnie was great help!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

Thank you to the incredibly helpful NICK who solved all my problems with linking Shopify with perfect customer service and explanations! Best Customer Service!

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2024

This integration app is great, Sherwin is the best and always has a fix for my problems.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

Ben was very helpful in resolving my issue with syncing fees in QB. He was knowledgeable and patient in explaining the process and troubleshooting the error. I would highly recommend it to anyone needing assistance with QB-Shopify integration.

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

April 19, 2024

I encountered issues with the sync between Shopify and Quickbooks. The online chat support proved to be incredibly helpful, and Ben efficiently resolved my problem by providing quick and effective solutions.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

I truly appreciate this app and the customer service they provide. The app syncs my Shopify transactions to QB without any problems, and it makes my life so much easier. Every time I have a question, the customer service replies to me within minutes and they are always BEYOND helpful in accommodating my questions and providing a solution. Thank you so much for your exceptional service. A special Thank you also for Paul who has assisted me in setting up my second store with this app.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2024

SHERWIN helped me two times in the last two days, quick response and good support. He was able to help me quickly ! Thanks again.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 18, 2024

Très efficace dans la résolution de problèmes, SHERWIN a été d'une aide précieuse via le Chat pour résoudre mon problème de connection Shopify/Quickbooks. Rapide et efficace. Service client A1.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

I have been struggling to integrate QuickBooks Online with Shopify. Both Dean and Ben made the process incredibly easy and answered all of the questions I had!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Great app and easy to use (after mapping correctly) amazing customer service from SHERWIN. checking on us after an error showing in our mapping

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2024

Muy buena app, y gran soporte, gracias a Carol pude resolver todas mis consultas, grandioso!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2024

VERY GOOD SUPPORT. Was having trouble connecting Quickbooks to Shopify. Ask for Troy! Best assistant and support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0