All reviews

Rating Breakdown

  • 5
    93% (2,656 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,859)
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5 / 5 Share

June 23, 2025

BEN was a great help. Sorted out my problem very quickly and gave me tips on making the integration between QBO and Shopify work even more efficiently. Really appreciate his thoughtful help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

Great customer service from ben, could not have been more helpful

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

While investigating sync errors a rep (Joe) messaged me to help and sorted it in 5 minutes without me having to do anything. Very helpful and saved me a lot of time.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2025

Nick was great. I am really impressed with your customer service. I thought I was have to poke around for awhile on my own, but Nick reached out and helped right away. Great job!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2025

I needed to give access to my bookkeeper in the Connector App, Joe was super helpful and I got the job done! Cathy

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2025

Francis from customer support was so patient and helpful, thank you so much Francis for all of your help!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2025

Francis is the besttt

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2025

Sherwin was incredibly helpful and patient while assisting me with setting up my QuickBooks account. He explained everything clearly, took the time to understand how my business works, and guided me step by step—especially with the parts I found confusing. I truly appreciate his support and professionalism. Thank you, Sherwin!

Store

DERAC

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

Nick was amazing. I was staring at my computer cross-eyed and confused ready to give up. My computer made a blip noise and a chat started with Nick asking if I needed to help. Incredible service, and I love that it wasn't AI or a bot - he is a real person and was extremely helpful. Thanks, Nick! Still very confused, but that's not on you - you were very very helpful in getting my set up and on well on my way to figuring this all out. The configuration and integration support was amazing.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Sherwin was super helpful and patient—he answered all my questions one by one and made sure I understood everything clearly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Ben from support was the absolute best to deal with. Thanks again Ben!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Nick was very helpful during the integration of Shopify/Quickbooks. :)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2025

I had an error pop up and while trying to fix the issue a Chat window appeared. Francis asked if I needed help! This blew me away! He helped me get the issue fixed on the spot. Now that service!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Thanks to Sherwin for assisting to my request which was instant, was able to get the the solution I needed for the issues and given alternatives.

Store

Doxwaos

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Super service de SHERWIN

Using app

12 days

Total reviews

2

Average rating

3.0

5 / 5 Share

June 17, 2025

Ben from customer service was very helpful and he did great job, he answered and fixed all the concerns that I had previously.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Nick was amazing customer support. Highly recommend

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2025

Super service Francis à été très utile!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2025

Wen answered my query very efficiently and made the corrections I needed very quickly. Very impressed with this high level of service!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2025

Special thanks to Nick for his assistance with helping me.

Using app

About 1 month

Total reviews

1

Average rating

5.0