All reviews

Rating Breakdown

  • 5
    92% (2,439 ratings)
  • 4
    7% (174 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

Feb. 20, 2024

Worked with Lori today and she was excellent, great service aiding our set up.

Using app

13 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 20, 2024

Very helpful - Rom was on it and ensured that i was up and running in minutes! Rom was very lovely to deal with.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Thank alot David for helping me

Store

TRNDA

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

I have to commend and compliment Dean and his impeccable customer service. He went above and beyond to help resolve my dual issues and was patient and kind the entire time. It was truly a pleasure working with him. Interestingly enough, I had been having a trying day and the quality of is care, concern and customer service, not only solved my problems but brightened my day to boot! Thank you Dean - you are my hero!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Great service from ROM fast and very helpful.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

ROM was so super helpful and guided me through all the steps. They were very patient even when I was not understanding ! Thank you

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Ben has been very helpful with assisting me in troubleshooting some SKU issues. Very prompt and helpful replies!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

ROM was great in helping me understand the connection between QBO & Amazon marketplace. Each time that ROM has helped me in the past I went away with a better understanding of what is going on.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Great support! Clear and precise advice. What an absolute pleasure to deal with David! Thank you.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Contacted Shopify to assist with review issues. David was very clear and the issues were resolved very quickly. Top quality service.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Dean was super helpful!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

ROM was really helpful in setting it up, had it going in 10 minutes

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Using app

25 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Thanks Ronnie for helping us . You are an asset to the company :)

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

This APP is really good. It syncs all the data automatically and save you months of work. One of the Customer Rep was really helpful, His name is Dean and he helped me to set up everything from scratch. Highly Recommended. Another guy named ROM helped me figure out the syncing and was very attentive! He made sure all my questions were answered.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Not only was i endlessly grateful to find a help option in QB connect, but David's help and wording to how i could get my desired outcome was comforting and easy to understand. David was very professional in all aspects.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Karol's customer support was quick and efficient!! well done

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

The app is very user friendly. The only errors I've ever encountered are created when someone on our end skips a step (client name on order, etc.). Whenever I've had an error the customer service reps have bee very helpful and fast. Sherwin helped me out today and was quick and professional and had me fixed up in a couple of minutes!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Have had nothing but a great experience with Quickbooks online so far, and the connection between shopify and quickbooks has been amazing. All of my transactions sync. I did have an issue with the sync and duplicate items, however, Lori was able to resolve my issue extremely quickly! Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

I had a fantastic experience with their service, especially with Rafael. He is quick to respond and very knowledgeable. My problem with the QB connector was resolved in a remarkably short amount of time.

Using app

Over 1 year

Total reviews

1

Average rating

5.0