All reviews

Rating Breakdown

  • 5
    92% (2,539 ratings)
  • 4
    6% (176 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

April 3, 2024

Paul was very helpful in answering my questions and solving my problems. It was fast, and I now have my system working seamlessly!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

David was very helpful and followed up even when our chat got disconnected. The app works great and easy to maintain and get help is you run in to issues.

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 2, 2024

Great Support

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2024

I just had a second support session with David, and I can't thank him enough. He has gone above and beyond to be able to give me a hand with my issues and concern Paul's assistance with QuickBooks and Shopify was invaluable as we launched our new company. His expertise helped alleviate the stress of managing finances and e-commerce operations, ensuring everything ran smoothly. Paul's guidance and support were instrumental in ensuring our systems worked seamlessly, allowing us to focus on growing our business. We highly recommend Paul for his exceptional skills and dedication to helping new businesses succeed.

Using app

10 days

Total reviews

7

Average rating

4.4

5 / 5 Share

April 2, 2024

Excellent and fast service from Karol, THANK YOU

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2024

Nick has been really helpful in helping with the integration between shopify and quickbooks. It hasnt been an easy integration, and i have been through 2 other customer champions, but Nick was the most helpful of the lot! He took the initiative to reach out and rectify the problem. It could have taken weeks, but Nick did it in one sitting! I am truly appreciative, as a small business owner, accounting may not come naturally to us and Nick made the concepts easy through his explanation!

Store

TOW TOW

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2024

Lori was super helpful. She was quick and fixed the issue right away!

Store

Birdesc

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2024

This app is exactly what we needed to integrate our shopify sales into our QBO accounting. When I had an issue, I reached out the support chat and Sherwin immediately was able to resolve it and explain how to avoid future problems. A few days later, I had a question and Dean from support was awesome too. So glad to have this for our small business!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2024

App is easy to use, and integrates all the data we need to ensure the books and records are completed in accuracy. I reached out for help because I needed to backdate the integration two months back. Thank you to LORI, who was extremely helpful, solved my issue, and made sure all my questions were answered! I am extremely satisfied with this app and their great customer service.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

March 25, 2024

Nick was very helpful getting the app setup for and working for me. Great customer support !!

Using app

About 3 hours

Total reviews

4

Average rating

3.3

5 / 5 Share

March 25, 2024

I've been using this app for a year now since my client moved their online shop to Shopify. It works very well and considering the tens of thousand of sales being brought across I get minimal amounts of errors. On the rare occasions that I've had to use support I've also found them very helpful and get any problems I've had sorted very quickly. I particularly want to mention Nick who helped me out this morning with a syncing issue.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2024

Several times I have gone to the chat with help setting up and questions after setting up. Response time is great, and they have helped me figure out what I need to to, and answered my questions. Rafael was very timely and answered my questions.

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

March 21, 2024

Sherwin was so amazing when helping me set up quickbooks. She uploaded all my past sales very quickly in quickbooks and has been very responsive to me. I am only a few days in using this service and I am very impressed!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

It's not seemless, but the support is great and problems are resolved in a quick fashion. Can't ask for more.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Nick was great and easy to work with, as we worked through issues with getting my data to sync from Shopify to Quickbooks. Thanks Nick!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

I love this app! It's so easy to use and the chat help is always top notch! Rafael helped settle a few things for me today in very fast fashion and help me navigate thru everything. Highly recommend this app!

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

Great customer service and integration

Using app

About 9 hours

Total reviews

12

Average rating

4.9

5 / 5 Share

March 19, 2024

Incredible customer service! Many thanks to Ben for being so kind and helping me with some integration issues quickly!

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Received professional & excellent help from RONNIE! He was patience & able to ascertain the issue I was having, with ease & professionally. Throughout the session, Ronnie went above and beyond to provide information to guide me and make sure that the data was all synced properly. Excellent customer service!

Store

moki+

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 18, 2024

I am always pleasantly surprised by the wonderful customer service this company provides. I am so thankful that we can still get quality customer care in a world of technology-driven AI customer service. Nick was great at helping me today!

Using app

8 minutes

Total reviews

1

Average rating

5.0