All reviews

Rating Breakdown

  • 5
    93% (2,662 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,865)
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5 / 5 Share

Sept. 10, 2025

Solved my issue super fast! Great Communication as well! Thanks Jasmin!

Store

BonChef

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 24, 2025

Spoke on chat with Nick today, he was very helpful, quick and resolved my issues easily. Would be nice if there was out of hours cover as well

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

The customer support chat is a great tool ! You get connected to someone directly. I chatted with Ben today and in under 5 minutes, my problem was solved. Very quick and efficient !

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

I’d like to extend my sincere thanks to Nick for his swift and efficient assistance. I’m extremely happy that he was able to resolve the issue promptly. Connecting Shopify to QuickBooks Online has been incredibly helpful—it’s already making my workflow much easier and more streamlined. I truly appreciate the support!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2025

Looks to be a great tool to save time with accounts, my inexperience with it caused me a few issues but looks simple enough to use going forward, BEN on support chat is very knowledgable and helped me with the set up and correcting MY initial errors. Great support, cant fault them. would not hesitate to recommend the app and Ben in support

Store

UTMUK

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2025

Ben was super helpful and explained everything nicely. Great Service

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2025

I was facing some issue with the integration and Nick has been a great help to me. Polite, swift and professional.

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 9, 2025

Its literally 10pm. I'm absolutely stuck and I have an issue with the sync from my shopify store to quick books. I'm still getting used to quick books so Im a little out of my depth. I fired a message in chat expecting not to hear back or get an AI bot and I get a response from Nick. He found the issue straight away and spent 15 mins helping taking time to assist. As a small business I am trying hard to do everything myself and Nick just sorted something that I thought was going to take ages to correct. The app is so easy and simple to use, customer support is amazing. Thank you so much Nick.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2025

Nick was a great help and guided me through the setup. It was smooth and easy thanks to Nick!

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

I really appreciate Sherwin's help in getting my Shopify and Quickbooks connection fixed. He has been so helpful and nice!

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

Thanks NICK for the help, very supportive and co-operative

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2025

FRANCIS IS AWESOME

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

Sherwin was very helpful in resolving an issue I had. Thanks!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

Support is very good. Ben was super fast and very helpful on the live chat. Thanks Ben!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

(NICK) was extremly helpful and supported me to sync my store transactions.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

So easy to setup, Nick at customer support did an excellent job helping me. Saved a lot of time!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2025

Sherwin help fix my sync easily today. It is appreciated.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 1, 2025

Sherwin resolved my problem in minutes and was incredibly fast to respond and assist. Would recommend to anyone!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2025

FRANCIS IS AWESOME !!!! Took us three hours to fix my mistakes, but Francis was patient and guided me through all the steps!!!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2025

Ben was very helpful! Fantastic customer service!

Using app

3 months

Total reviews

1

Average rating

5.0