All reviews

Rating Breakdown

  • 5
    93% (2,642 ratings)
  • 4
    6% (165 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,844)
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5 / 5 Share

March 25, 2025

Sherwin was of a great help to fix an issue. I had tried alone for a while now, and decided to chat with an assistant. I am usually reticent to chat with online help, as I've had bad experiences, but Sherwin helped me in a minute to troubleshoot my issue, and fixed it in no time. By far the best online chat help I've received, highly recommend.

Store

Cloudy

Using app

3 months

Total reviews

10

Average rating

4.6

5 / 5 Share

March 25, 2025

Ben was very helpful and resolved my issues quickly using the Chat function.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Nick helped us to set up the syncing between QB and shopify. He was really helpful and used the chat box to show what we needed to do and was very clear.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

Sherwin was incredibly helpful and efficient in solving our issue and integrating QuickBooks with our Shopify store. He quickly identified the problem and guided us through the entire process with clarity and confidence. The integration was seamless thanks to his expertise, and everything is now running smoothly. We truly appreciated his professionalism, responsiveness, and ability to simplify what initially felt like a complicated task.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

I can't say anything bad about this company. Every time I have asked for help, they have been super helpful. Today, Francis knocked it out the park. thanks for the help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

great support, Sherwin was quick to resolve and answer my questions.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

Nick did a amazing job with the integration.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2025

As an accountant this app definitely makes the integration with QuickBooks so much easier. We are able to track sales and payments far more accurately, and when it comes to paying sales tax - we have the information at our figure tips. Thank you, Sherwin for helping me get this set up for another one of our clients. You were prompt, helpful, and clear on everything I needed to do. I appreciate this type of service. Thanks again Sherwin for your help

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Absolutely amazing assistance whenever required - Sam & Nick. Great, efficient service, very happy with the support - I highly recommend the App and the support

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

I reached out to support chat to double check that I completing an integration correctly and got a response immediately from Sherwin. They were very helpful and look to liberty of providing visual aides. Appreciated!

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 20, 2025

Had an issue with the import of an invoice and Francis resolved it fairly quickly. Thank you

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2025

NICK, the customer support was extra helpful and reassuring. Communication was very clear and took the prerogative to handle the situation himself without even asking me too. Switching to Quickbooks from another app is nothing short of awesome. The customer service Nick gave has given me the sense of trust that I can trust this Saas to help me in my business

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2025

Sherwin was very helpful!

Store

Swen

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

SHERWIN ROCKS ! !

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

Great service from Francis, quick answers too!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

SHERWIN was great. He answered my questions quickly and pointed me in the right direction. I am working on the setup now and will update this review if needed, but things are looking good thus far.

Using app

About 3 years

Total reviews

5

Average rating

4.4

5 / 5 Share

March 18, 2025

The service really is wonderful. Sherwin was great!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

No more manually entering invoices! This app is going to save me so much time! I logged onto support chat for one small question and Ben was a huge help! He was knowledgeable and quick to reply to my original question and continued to walk me through the syncing process. Best customer support experience! Thanks Ben!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2025

Super impressed with the QBO app, integration and the help I received from Nick. I had an issue that I created due to some setting changes however, with one quick email, Nick had it all fixed really quickly.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2025

great support; Ben & Francis from customer support both very helpful, fast and precise answers one more time Francis helped a lot, thank you, great job!

Using app

8 days

Total reviews

2

Average rating

5.0