All reviews

Rating Breakdown

  • 5
    92% (2,516 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 20, 2024

I have found the customer service to be amazing with this app. David helped me fix a few issues I was having with integration. Makes managing the business way easier when you don't have to sweat the small stuff. Today Rom helped me solve another issue with invoices between shopify and quickbooks he was great!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Rom was a great help from Intuit Quickbooks. Helped me to get started with this overwhelming task of being technologically challenged.

Using app

17 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 22, 2024

Sherwin was able to synchronize my inventories across multiple channels. Now Shopify syncs with QB so I don't need log into 3 accounts to manually synchronize anymore. THANKS SHERWIN

Store

EZRGB

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

David was exceptionally helpful, guiding me through the setup process and providing insights into the app's functionality. He addressed all of my inquiries with patience, ensuring that I understood the reasons behind his suggestions. His responsiveness was great, and he even took the initiative to follow up with an email. I am confident in the support I have received and am truly grateful for the excellent assistance that David provided me with.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

I was struggling to get my products to sync, and Paul helped me with all the details from start to finish! I wish all the apps would have this kind of service! I have also worked with SHERWIN, and the help was so efficient!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

David was a great help. He had helped extensively with syncing our account as well as reconciling any errors. He was kind and super patient. Thanks so much for your help David! Also thanks to Sherwin for helping with my other issue. The support team is quite proficient and super helpful.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Sherwin and the other members of the support team are professional and great to work with. The chat feature is fast and issues or questions are answered very quickly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Clarisse was amazing, sorted out all my issues with QBO intergration & answered my questions in detail. Thankyou Clarisse for great customer service

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

My experience with QuickBooks Online Global is good. They have excellent customer support, especially Rom helped me to sync my store data with QuickBooks.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Troy did a great job helping me resolve several sync issues today. very pleased with his knowledge.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Just getting started with the app and setting up basic integrations. Troy from customer support / chat was incredibly helpful with a prompt email response and then jumping into Chat with me to get everything set up.

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

The entire customer service team is a great help! We look forward to working with them in the future.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

David provided me with exceptional assistance in resolving multiple integration issues between Shopify and QBO. Thank you so much!

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

It is a very simple process that is making our lives easier. Thanks to Sherwin I managed to complete the connection of our second online store. All the reps over there are very helpful and knowledgeable Thank you guys.

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Great support during the integration process. Rom was very helpful Thanks a lot

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

I signed up for training on how to use the program and upon completion, could run the program easily. If I did encounter any challenges, the support was always available and very reliable. I would definitely recommend Quickbooks to anyone looking for a robust accounting system!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Rafael was very helpful explaining all the questions I had. Thank You!!

Store

iGold

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Ben did a great job helping us take care of some sync issues for customers and products. Very happy to get very fast support and all fixed up!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Paul was super helpful from the support team

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

App is easy to navigate. If you have issues with the import of sales data, make sure to use the Chat feature, as their reps can easily work on it and clear the issues. Karol was super helpful and quick with my request. Glad Intuit purchased OneSaas in 2021, customer services has gotten better!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0