All reviews

Rating Breakdown

  • 5
    93% (2,664 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
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5 / 5 Share

Aug. 27, 2024

Great support from Clarisse, I wouldn't have managed to do what i needed without her help. Patient and detailed thank you! Awesome help from David too latterly, superb patience for someone so incompetent!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2024

We had a minor issue where we used the same order number as one that was meant to pull through from the app (totally our fault!) and Clarisse was an absolute superstar at resolving this for us! I had to wait no longer than 1 minute to connect to the chat, and the issue was solved within 5 mins. We're really new to QBO and this app has been an absolute gamechanger for us, can't recommend this app and their support enough. Thank you again, Clarisse!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Really happy with the service I received today from Clarisse. Quick responses to my issues and she got straight to fixing the problem. Lovely communication and, for now at least, my connection problem has been fixed and I can get on with some work.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

I needed confirmation on the integration setup of OneSaas to QBO and connected with support through CHAT and conversed with Troy who was amazing. He got it all set up with me and answer and explained the process very well. Thanks Troy!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

David was a great help! Quick, friendly, and knowledgeable. He was able to walk me through the errors efficiently. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2024

Ben was fantastic getting the errors addressed for our sync!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Sherwin resolved my issue quickly and efficiently

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

All installed - it's quite complicated to setup so we sat with the accountant to map the sales and tax codes. Once we got testing we were getting some errors trying to sync B2B customer data. After speaking to QBO support (Clarisse) she got it fixed so quickly and explained the issues. Super impressed... they saved me hours!)

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

NICK did an amazing job! As a novice and still at the bottom of this large learning curve, that is QBO, Nick took the time to explain. Not only did he have patience but also simultaneously helped me with my issues at hand. Thanks so much!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

I have some issues to sync data from Shopify to QBO, I started a chat, and CLARISSE from the custumer service help me gratelfuly. 15 minutes later everything was working. Great service! thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2024

Ben, helped us step by step of the way of integrating sales receipt from Shopify after our Bold integration app just stopped working. Really grateful the support is here for us with quick results and guidance. Thanks Ben!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2024

This app is a life saver, and their service is awesome, always helpful and solve the issues. DAVID is amazing and nice to work with. Thanks folks!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 3, 2024

It's saved me a lot of time and energy using this app. It was a bit tricky to understand, and I definitely made a few mistakes but their customer support has been fantastic. A support agent named Lori helped fix both entries in shopify and quickbooks to allow products to sync without issue, and also helped streamline the process for me in the future. Would recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2024

We were having some tax sync issues between Shopify and Quickbooks. Sherwin was very helpful and was able to fix our issue. It was taken care of efficient and in a minimal amount of time. It was greatly appreciated!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2024

Awesome integration. Ronnie did the magic and helped integrate data from the past as well. Super helpful instructions throughout the process. Made the whole accounting reconciliation part so easy. Excellent customer service and exceptional product!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2024

David did a great job finding out what issues I was having and quickly fix the issue! I seem to have this issue every month but the chat feature is quick and painless. Thanks David!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

This app saves me time in syncing all my orders and payments for easy access through my Quickbooks. The agent I dealt with, Sherwin, was amazing to work with. Sherwin was very knowledgeable and was able to quickly resolve my syncing problem in a timely manner. This saves me time and stress knowing that my issues can be solved quickly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Ben was very helpful and fast

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2024

Sherwin helped alot and put in so much efforts, he helped me though all the problem and fixed them all.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2024

I was running into an error and thought of rectifying it alone. But Nick came to the rescue and resolved everything in the "nick" of time. This worked great for me because there was no hassle, no time constraints, and it was done so quickly I'm back to working as usual. I'm so grateful for this chat feature. Thanks Nick!

Store

Zados

Using app

About 4 years

Total reviews

1

Average rating

5.0