All reviews

Rating Breakdown

  • 5
    92% (2,539 ratings)
  • 4
    6% (176 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 8, 2024

The app is very user friendly. The only errors I've ever encountered are created when someone on our end skips a step (client name on order, etc.). Whenever I've had an error the customer service reps have bee very helpful and fast. Sherwin helped me out today and was quick and professional and had me fixed up in a couple of minutes!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Have had nothing but a great experience with Quickbooks online so far, and the connection between shopify and quickbooks has been amazing. All of my transactions sync. I did have an issue with the sync and duplicate items, however, Lori was able to resolve my issue extremely quickly! Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

I had a fantastic experience with their service, especially with Rafael. He is quick to respond and very knowledgeable. My problem with the QB connector was resolved in a remarkably short amount of time.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Ben was very helpful to me when installing the app. Great customer service!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

App simplifies my Shopify accounting. Support is great and fast - in particular David gets a shout-out he is very knowledgeable and helpful.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Great support! Karol from the support team is the best, very helplful and patient.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Still working on integration, but I think the QBO app will really help us streamline. Got some great guidance from Karol through the chat and was able to get some answers to questions fairly particular to our business--super polite, quick reply, and thorough. Looking forward to seeing what the app can really do.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

App supports lots of different configuration settings, from very basic, to more advanced accounting. The setup was straight-forward, however I did hit some upfront configuration/sync errors. QB Connector support proactively reached out to me to help resolve the issues and get the sync working. In only a matter of minutes, Sherwin was able to correct my errors and provide guidance around the connector's features as well as best practices. I strongly recommend hitting the little chat icon when setting up the connector for the first time if you are confused about any of the options.

Store

MARQS

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

This app is great, I had some issues while setting up but Ben from support did and outstanding job helping me. Very happy overall.

Store

BeHope

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Rom was extremely helpful in setting up shopify integration and solving issues with my workflow.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

app is kinda complicated to sync data to QBO but a support team member, who is Karol, is very friendly and nicely supports me. I got couple of issue while syncing data however she helped me and explained each feature gently. Thank you Karol!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Absolutely love the supportive and active team of specialists and professionals. I was so nervous about setting up QBO to my Shopify store, but their live chat does wonders. Sherwin was my support specialist when I first started setting up QB to my Shopify store and he gave me sound advice, provided knowledge and guidance, and then links for me to read through on how to setup my QB to Shopify. I feel confident knowing that there are really well educated professionals and competent team members behind the scenes ready to support me with any questions or concerns I have about the app. I absolutely love the professionalism and the exceptional guidance and product knowledge provided to me by Sherwin. Thank you so much!

Using app

About 18 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

ROM helped with my syncing issue and was fast. Very helpful!

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 1, 2024

I've used QBO for ages, recently setup my first Shopify Integration, the process was fairly straightforward and when I did have some questions Karol was able to show me what I needed to do on my first contact. Must have app if you use Shopify and QBO. Rob

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

The integration has been so seamless. Especially with the help of your customer support Paul who was very kind and patient to walk me through the whole process. I am a very satisfied customer. And thank you Paul! Keep up the good job!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Received excellent help today from SHERWIN. He was able to correct the issue I was having quickly and professionally. Went above and beyond to make sure all was synced properly. Excellent customer service !

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Karol was super helpful with answers to my questions about errors in syncing Shopify to QBO. It's all working nicely now. Thanks!!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Ronnie in customer service is a legend and had me sorted in no time. Thanks for your prompt and professional service Ronnie

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Rafael responded quickly and reset our Product IDs. TY Rafael.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Ben was great, he understood my question straight away. I am very new to this and I have had very minimal training. The solution was explained very well to me and it was much quicker than I expected. thank you Ben!

Using app

Over 2 years

Total reviews

1

Average rating

5.0