All reviews

Rating Breakdown

  • 5
    92% (2,517 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

Jan. 16, 2024

App is easy to navigate. If you have issues with the import of sales data, make sure to use the Chat feature, as their reps can easily work on it and clear the issues. Karol was super helpful and quick with my request. Glad Intuit purchased OneSaas in 2021, customer services has gotten better!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Karol was a amazing in providing assistance in the set-up of our Shopify store connection. She was efficient and was able to answer any questions I had quickly. I commend her support highly!

Using app

7 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Every time I have an issue with my transactions they always help me with answers and how to solve them quickly. Floribelle and all other staff are always helpful! THANK YOU!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

DAVID was a huge help in syncing our shopify data with QBO!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Sherwin was very helpful and sorted my Sync issue out straight away

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Sherwin was a great help in being able to sync prior months.

Using app

11 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Great customer service from Sherwin! I had an error trying to sync my products and he noticed and directly chatted with me asking if I needed help. Solved my issue right away.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Ben provided me with exceptional assistance in resolving integration issues between Shopify and QBO. Ben was able to assist with various requests in a professional manner. Thank you so much Ben.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2024

They have excellent support. CLARISSE in particular. Great help!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

I can't thank Rom enough! Professional, extremely helpful and most importantly patient. Issue resolved in minutes but saved me hours of pulling my hair out! Thank you again!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 18, 2024

They have helped me with the integration and actually walked me through it step by step. THE BEST Customer service ever. Many thank to ROM and CLARISSE for being so amazing and patient. ROM waited for me to do the edits and then helped me to correctly sync the data.

Store

Voltaat

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

David provided fantastic help with my concerns! Connecting so many different apps on Shopify can sometimes be confusing and having that personalized customer service makes a world of difference in saving time and alleviates so much stress in trying to figure it all out alone. Superb - and thanks again David!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Very new to quickbooks so it's a bit of a learning curve. However, I got instant help from Ben, who solved my issue in seconds.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Ben was fantastic, helped me sync some old data to get the books caught up for the year. 10/10

Store

ARMATEQ

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

I cannot thank Sherwin enough! I've had trouble with orders syncing through to QBO and had several chats to no avail. Today I was lucky enough to connect with Sherwin, not only has he sorted all the sync issues bt he also explained step by step how to do it. Just brilliant! Thank you so much Sherwin! I can't recommend this guy enough.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

I had the pleasure of chatting with David regarding a system error message I received. David was so pleasant, explained the issue, and solved it quickly and efficiently - so crucial during a busy work day. Thank you David!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

QBOG consistently helps me with great kindness, and I highly recommend them to everyone. Especially, David is the best.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

I am very happy with this app! I had no problems for the first year or so, then a small hiccup I needed help with came up. I contacted support, and Ben had the problem fixed within 2 minutes, amazing!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Paul delivered exceptional customer service—swift, efficient, and highly knowledgeable. I wish more companies provided this level of service. Undoubtedly the best support I've received from any SaaS company

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

I love this app! Syncs my Shopify and Quickbooks and literally cuts my paperwork in half. Whenever I have an issue or question, they are super quick to respond and figure it out. Amazing! Because I do not get that attention or timeliness from other apps and services. Shout out to Ronnie! He fixed a very specific and individual issue for us today. THANK YOU

Using app

Over 1 year

Total reviews

3

Average rating

5.0