All reviews

Rating Breakdown

  • 5
    93% (2,664 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
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5 / 5 Share

April 18, 2024

SHERWIN helped me two times in the last two days, quick response and good support. He was able to help me quickly ! Thanks again.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 18, 2024

Très efficace dans la résolution de problèmes, SHERWIN a été d'une aide précieuse via le Chat pour résoudre mon problème de connection Shopify/Quickbooks. Rapide et efficace. Service client A1.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

I have been struggling to integrate QuickBooks Online with Shopify. Both Dean and Ben made the process incredibly easy and answered all of the questions I had!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Great app and easy to use (after mapping correctly) amazing customer service from SHERWIN. checking on us after an error showing in our mapping

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2024

Muy buena app, y gran soporte, gracias a Carol pude resolver todas mis consultas, grandioso!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2024

VERY GOOD SUPPORT. Was having trouble connecting Quickbooks to Shopify. Ask for Troy! Best assistant and support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

I just started using this app. The live chat support is amazing. I dealt with Ronnie and he answered all my questions made my life easier.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

Sherwin was very helpful sorting our sync issue. He sorted the issue in no time and all sales orders were in Quickbooks.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

Paul has been a great help getting our integration set up - literally couldn't have done it without him. Karol has been a continued help today 23.05 Paul continued the five star help today 14.06 2024 highly recommend the customer service is great

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2024

Great help from Troy when I needed to sync the data. Highly recommend this app for QBO order syncing. I contacted support to help me sync backdated info and Troy immediately replied and sorted it out.

Store

Vecado

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2024

I am very pleased with the customer service I received. Both Ronnie and Lori helped me in different occasions and they both solved my problems.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

I have been using QuickBooks for a couple years but faced an issue a few days ago I could not figure out how to solve. I used the support via live chat today and had it addressed through great service from Dean. He was knowledgeable, attentive and quickly understood and solved the issue. I am usually skeptical about using live chats but have to admit this was very good.

Store

MaCae

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

La rapidité et l'efficacité du chat en ligne est vraiment très appréciée, Sherwin a sû régler mon problème de synchronisation avec Shopify en un temps record, et m'a même référée à du contenu éducatif pouvant m'aider à bien utiliser le logiciel pas à pas. Je recommande vivement!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2024

Great service!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

I was having issues with our sync between Shopify and Quickbooks. The online chat help was so useful and Sherwin was able to answer and solve my problem quickly and effectively. I was able to get back to work in a short amount of time.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

Excellent service d'implantation avec PAUL! Très à l'écoute de nos besoin et disponible pour mes questions. Malgré la traduction d'anglais à Français, les directives étaient très claires!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Top support as ever. Honestly one of the fastest and best support staff ive ever encountered. Thanks Rafael and team!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Spent some time with Ben assisting me today. He was helped to get us up and running again after a a period of down time. Ben was very courteous and professional, he made my day!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

David was a huge help in fixing a problem I created in linking Shopify to QuickBooks! it only took a few minutes and the problem was fixed!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2024

Just had an amazing experience with Nick over chat and he helped me out. I am not even close to tech savvy and he was great every step of the way!!

Using app

About 1 month

Total reviews

1

Average rating

5.0